GoBolt Reviews 

2,824
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 973 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and timely arrivals, often noting orders arrived as expected or earlier. Many highlight the helpful, professional staff and drivers who communicate clearly, handling items with care. The excellent tracking system provides useful updates, ensuring a smooth experience with products arriving in good condition and safely placed. However, some customers noted issues with delivery, including orders not arriving as scheduled or failing to appear at all. A lack of communication or updates during delays caused frustration for some, with packages occasionally left outside the building or not delivered directly to their door. Additionally, some reviewers reported drivers sometimes failing to ring doorbells or call upon arrival.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting timely and professional delivery... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the professionalism, efficiency, and... See more

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Product

Customers consistently note positive experiences with product, with many reviewers reporting that their items... See more

Order

Reviewers mention ambiguous feedback about order experiences, with some customers reporting positive outcomes... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Driver was very nice. I had sent instructions to leave in porch as delivery was changed several times but apparently a signature was required which surprised me. I had been notified 3 previous times o... See more

Rated 5 out of 5 stars

Never sure when ordering items though Facebook ads. But this was great! Placed order at a great price. Received ongoing messages through my email account (reassurring). Tracking program very usefu... See more

Rated 5 out of 5 stars

Delivery person buzzed up to my unit and communicated clearly. I’ve had drivers in other companies deliver my packages to other buildings on the property so I love it when things go as they should. Bo... See more

Rated 5 out of 5 stars

The delivery team was fantastic! They did a great job to assemble the furniture and bring the pieces inside. They were very careful and ensured that all debris was cleaned up before they left. Ver... See more


Company details

  1. Logistics service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(2,824)

966 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

3 monkeys in a trench coat

If I could rate them lower than 1 star I would. Took time off work to wait for an order. Said it was out for delivery and then suddenly it “couldn’t be delivered” saying they attempted to contact me. Unable to speak to a human. I’m convinced the business is run by 3 monkeys in a trench coat. Avoid at all costs. If you are a retailer or business using them as a courier, do not.

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Delivery Issue

It looked like the driver was going to leave without delivering my box. There was no knock on the door and did not ring doorbell. I have a small dog who will bark anytime someone knocks so I know. Luckily I went to the door and then he came back. Please inform drivers to leave box at my door.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Friendly service

The delivery service was prompt and the two gentlemen were courteous. They were delivering to my apt complex that had an elevator so the entire process was smooth and they dropped off all pieces of my couch delivery right at my apt door in no time. The guys were professional and I'm glad my stop was early on in their morning route

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Super efficient and quick!

Amazing communication of where my couch was and it even got delivered earlier than expected. Super efficient and quick team. Very respectful of my space when coming in and releasing the boxes. 10/10 experience!

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Where is my delivery?

Where in the world is my delivery? They were the courier that was fulfilling an IKEA order. It’s vanished out of thin air, ME and IKEA cannot get a hold of GoBolt for more information!

My experience so you can expect what may happen:

- I waited at home all day, delivery window being 9-11 am.
- Stated “get ready you’re next” from 10 am onwards.
- NO DELIVERY ALL DAY.
- 8 pm received an email “oh no! This was unable to be delivered!”
- No rescheduling email after their “undelivered” message said they would email.
- No commitment to deliver “next day” as per their website’s writing.
- No update on the IKEA delivery tracking website.
- No customer service phone number available.
- No response with a real agent on their website help chat.
- IKEA’s customer service team can’t get a hold of them, can’t call, are unable to reschedule a delivery with their system.
- IKEA’s team is “figuring this out”.

Where in the world is my IKEA order 🙃

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Driver was very professional

Driver was very professional, friendly, efficient and very helpful. One of the best delivery experiences I have encountered. He is a valuable employee!

27 July 2026
Unprompted review

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