Graysons Solicitors Reviews 

2,044
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their supportive, professional, and understanding approach, often going above and beyond to assist. Many people highlight the clear explanations and proactive communication, ensuring they are well-informed and at ease throughout their processes, leading to efficient service, quick responses, and positive outcomes for claims. However, some customers also noted issues with communication, reporting they often had to chase for updates or received brief information. A few people mentioned processes were slow, and some experienced rudeness or a lack of professionalism.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers highlighting the professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, often describing it as professional, efficient, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the clear communication and... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting prompt communication... See more

Claim

Reviewers mention positive feedback about claim, with many expressing satisfaction with the support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This firm have been top notch, be totally honest and transparent with them and they will provide exactly what they say. Went above and beyond before actually issuing proceedings. Didn't keep me in the... See more

Company replied

Rated 5 out of 5 stars

Graysons were amazingly supportive, reassuring and helpful throughout my journey, buying my 1st home. They use an app which was great and meant I could sign paperwork easily and quickly, making the pu... See more

Company replied

Rated 5 out of 5 stars

Following my Mother’s death over ten years ago, Graysons handled the probate for my father and subsequently his Will. Recently my Dad’s property needed to be sold and the staff at Graysons in Sheffiel... See more

Company replied

Rated 5 out of 5 stars

Caroline and Robyn have looked after all the details so well, including the ups and downs of selling and buying. They kept us very well informed and acted very fast once information arrived... See more

Company replied


Company details

  1. #39 of 59 best companies in Lawyer
  2. #13 of 24 best companies in Divorce Lawyer
  3. #7 of 7 best companies in Executor
  4. #19 of 35 best companies in Family Lawyer
  5. #28 of 37 best companies in Personal Injury Lawyer
  6. #30 of 43 best companies in Property lawyer

About Graysons Solicitors

Written by the company

Graysons is a Sheffield, Hathersage & Chesterfield based solicitors specialising in wills & lifetime planning, probate & estate administration, property, family, personal injury, occupational illness and medical negligence.

Based in Sheffield since 1925, Graysons Solicitors is one of South Yorkshire’s most established and respected Solicitors. Through its vibrant and progressive team of dedicated legal professionals—including six highly experienced partners—the law firm has built a reputation for providing expertly tailored legal advice. The firm’s Lexcel accreditation—the Law Society’s quality mark—is testimony to its excellent standards of management and quality of service.

Graysons is recommended in the Legal 500 2023 for its work in the areas of family, personal injury, private client and medical negligence.

We are here to help you with a range of high quality legal services, including:

  • Personal injury
  • Medical negligence
  • Occupational illness and injury
  • Property matters
  • Divorce and separation
  • Children matters
  • Domestic violence
  • Wills, trusts & inheritance tax planning
  • Probate and administration of estates
  • Powers of attorney

  • Contact info

    4.7

    Excellent

    TrustScore 4.5 out of 5

    2k reviews

    5-star
    4-star
    3-star
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    1-star

    Asks customers to review

    This company invites their customers to review, whether positive or negative

    Replied to 61% of negative reviews

    Typically replies within 2 weeks

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    4.7

    All reviews

    (2,044)

    231 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    My parents have used Graysons since the…

    My parents have used Graysons since the 70's when they bought their House. I have recently had to deal with them regarding my dads will etc. The service was professional which prompted my wife and I to seek advise about our wills.
    We arranged a visit with Shona who looked after us and listened to what we needed. She then emailed our draft wills within a week.
    Overall a very professional service from Shona.

    31 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    We had a really positive experience…

    We had a really positive experience with our solicitors throughout the purchase of our first home. Emma was brilliant from start to finish – always helpful, responsive and clear and she made what can be a pretty stressful process feel much more manageable.

    We really appreciated being kept updated throughout, and whenever we had questions, Emma took the time to explain things clearly and put our minds at ease. We never felt like we were chasing for information or unsure about where things stood.

    Everything went smoothly through to exchange and completion and we felt in very safe hands throughout. We’d definitely recommend Emma and the team, and wouldn’t hesitate to use them again in the future. Thank you for helping us get the keys to our first home! 🏡

    29 July 2026
    Rated 5 out of 5 stars

    Angela Moores Graysons

    Angela was very responsive to any issues that I had, provided professional, staid advice in difficult circumstances and resulted in a divorce settlement that was agreeable to both parties. Angela's aim was to achieve a resolution and this was successfully completed. Angela was always responsive to my requests for help and advice and I have already recommended her to other people and would not hesitate to do so again.

    10 October 2025
    Unprompted review
    Rated 4 out of 5 stars

    Emma was really helpful and explained…

    Emma was really helpful and explained everything really well. There were a lot of back and fourth from our estate agents due to a pushy buyer but Emma dealt with everything fantastically.
    Sometimes hard to get hold of but otherwise would recommend for your house purchase/sale and i will use again.

    26 June 2026
    Rated 5 out of 5 stars

    We used Graysons (Katie Birch) to draw…

    We used Graysons (Katie Birch) to draw up our Wills for ourselves and also my mum. Katie made the process easy when our Wills were not standard and also put right what a previous firm hadn’t done correctly (not a solicitors). Thank you Katie. Would definitely recommend

    20 July 2026
    Unprompted review
    Rated 5 out of 5 stars

    I had an excellent experience with…

    I had an excellent experience with Graysons Solicitors throughout my property purchase. The entire process was handled professionally, efficiently, and with great attention to detail.
    A special thank you to my solicitor Jessica, who was always helpful, responsive, and kept me informed at every stage of the transaction. I really appreciated the clear explanations and guidance, which made the whole process much less stressful.
    The purchase was completed smoothly, and I felt confident that everything was being managed properly from start to finish. I would highly recommend Graysons Solicitors to anyone looking for a reliable and professional conveyancing service.
    Thank you again for all your hard work and support.

    16 July 2026
    Rated 5 out of 5 stars

    They looked after my problem w great…

    They looked after my problem with great care an always kept me up with any news though out my claim. Always there when I rang them .very very happy thank you .

    10 July 2026
    Graysons Solicitors logo

    Reply from Graysons Solicitors

    Thank you so much for taking the time to leave a review we appreciate it.

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