Varasin auton lyhyellä varoitusajalla ja Green Motionilla tämä onnistui hyvin. Auto oli varattua luokkaa parempi. Auto toimi hyvin ja palvelukokemus oli hyvä. Autoa ei voi viedä ulkomaille ilman lisä... See more
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Buena experiencia, fácil uso, buena atención al cliente. El coche iba muy bien y te facilitan que lo revises bien y añadas fotos para que quede claro si el coche estaba previamente rayado.
Company replied
Der Mitarbeiter am Schalter war sehr freundlich und hilfsbereit. Der Toyota Yaris war hybrid und hat wenig Kraftstoff verbraucht. Alles in allem ein faires Rundumpaket.
Company replied
Il noleggio nel complesso è andato bene, sia la prenotazione che il ritiro sono stati semplici e senza intoppi, abbiamo anche avuto bisogno di chiedere diverse informazioni e ci hanno sempre risposto.... See more
Company replied
Company details
Written by the company
Green Motion operates a car rental desk at Rovaniemi Airport (RVN), serving travellers arriving in Rovaniemi, Finland. This page also covers the Rovaniemi Railway Station desk. The desk is located inside the airport terminal, in the arrivals hall, and cars are supplied at the airport. A key drop box is available at the service desk for returns, and for any queries you can call the branch using the number given in the branch details on this page. Desk opening hours (local time): every day 07:00–22:59. Public holidays: 07:00–23:00.
Why rent with Green Motion
Written by the company
- Cars and vans for every trip
- From city cars to 7-seaters and commercial vans, with lower-emission and electric models at many locations.
- Know what you need before you go
- You'll need a credit card in the main driver's name for the deposit, plus your driving licence. The deposit amount and accepted cards are shown before you pay.
- No surprises at the counter
- Optional cover and extras are listed at booking, so you can compare what's included before you reach the counter.
Something not right with your rental?
Our customer care team will look into it personally
If your rental didn't go the way it should have, we want to put it right. Email our customer care team at ics@cs.greenmotion.com and include:
• your booking reference
• the location you rented from
• a short summary of what happened, plus any photos or receipts
This lets our head office team review your rental record with the branch straight away, rather than coming back to you with questions. Deposit, charge and damage queries are all handled by the same team.
Thank you for telling us. Every review on this page is read, and your feedback goes back to the branch team so we can keep improving.
Contact info
Rovaniemi Airport, 96100, Rovaniemi, Finland
- 00358600555844
10% off when you book direct
4.3
Excellent
9 reviews
Asks customers to review
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Nopea palvelu
Varasin auton lyhyellä varoitusajalla ja Green Motionilla tämä onnistui hyvin. Auto oli varattua luokkaa parempi. Auto toimi hyvin ja palvelukokemus oli hyvä.
Autoa ei voi viedä ulkomaille ilman lisämaksua. Tämä on ainoa miinus.
13 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Vielen Dank für Ihre Bewertung. Es freut uns, dass unser Team in Rovaniemi freundlich war und Sie alles wie gebucht erhalten haben.
Il noleggio nel complesso è andato…
Il noleggio nel complesso è andato bene, sia la prenotazione che il ritiro sono stati semplici e senza intoppi, abbiamo anche avuto bisogno di chiedere diverse informazioni e ci hanno sempre risposto.Anche il veicolo era conforme a quanto chiesto e la consegna con la relativa restituzione della caparra sono stati immediati. Unico problema:alcuni giorni dopo essere rientrati abbiamo ricevuto un addebito sulla carta, probabilmente una sanzione stradale, ma nonostante le ripetute richieste via mail per sapere di cosa si trattava, non ci hanno mai risposto. Questo è abbastanza importante perché se invece fosse un addebito per danni, potremmo fare la richiesta di risarcimento all'assicurazione casco.
30 August 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Grazie per il feedback dettagliato. Siamo lieti che prenotazione, ritiro, veicolo e restituzione della cauzione siano andati bene. Comprendiamo però la necessità di sapere a cosa si riferisca l’addebito successivo, soprattutto dopo le email che dice di aver inviato. La invitiamo a inoltrare privatamente il riferimento della prenotazione, l’importo e la corrispondenza già inviata a ics@cs.greenmotion.com, così il servizio clienti potrà verificare la causale e fornirle i documenti pertinenti.
Suosittelen
14 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Kiitos suosituksestasi! Mukava kuulla, että kokemuksesi Green Motionin Rovaniemen lentoaseman toimipisteessä oli hyvä.
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Kiitos arvostelustasi ja siitä, että olet valinnut meidät aiemminkin. Hienoa kuulla, että kaikki sujui jälleen erinomaisesti.
Velocità nella consegna e restituzione…
Velocità nella consegna e restituzione della vettura, auto super, efficienti quando abbiamo avuto bisogno di aiuto avendo bucato in mezzo al nulla con carro attrezzi compreso nel noleggio
14 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Grazie per la recensione. Siamo lieti che consegna e restituzione siano state rapide e che l’auto le sia piaciuta. Apprezziamo anche che abbia ricordato l’assistenza ricevuta dopo la foratura durante il viaggio.
Allinall perfect
Der Mitarbeiter am Schalter war sehr freundlich und hilfsbereit. Der Toyota Yaris war hybrid und hat wenig Kraftstoff verbraucht. Alles in allem ein faires Rundumpaket.
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Vielen Dank für Ihre Bewertung. Es freut uns, dass unser Mitarbeiter in Rovaniemi freundlich und hilfsbereit war und der sparsame Hybrid-Yaris für Sie ein faires Gesamtpaket ergeben hat.
Kaikki toimi kuten pitikin
13 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Kiitos arvostelustasi. Hienoa kuulla, että kaikki sujui Rovaniemen vuokrauksessa kuten pitikin.
tutto ok in questo noleggio
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Grazie per la recensione. Siamo lieti che il noleggio a Rovaniemi sia andato bene.
Velocità nello sbrigare le procedure…
Velocità nello sbrigare le procedure burocratiche e riconsegna dell'auto.
7 September 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Grazie per la recensione. Siamo lieti che le pratiche e la riconsegna dell’auto a Rovaniemi siano state rapide.
Buena experiencia
Buena experiencia, fácil uso, buena atención al cliente. El coche iba muy bien y te facilitan que lo revises bien y añadas fotos para que quede claro si el coche estaba previamente rayado.
10 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Gracias por compartir su experiencia. Nos alegra que tanto el coche como la atención le hayan gustado y que pudiera revisar y fotografiar con detalle los arañazos existentes antes de salir.
Hyvää ja joustavaa asiakaspalvelua
Hyvää ja joustavaa asiakaspalvelua. Varauksen muutos sujui myös hyvin.
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Kiitos arvostelustasi. Hienoa kuulla, että asiakaspalvelu oli ystävällistä ja joustavaa ja että varauksen muuttaminen sujui hyvin.
Palvelu hyvä
Palvelu hyvä, kaikki toimii niin kuin piti. Helppo nouto ja palautus. Saimme uuden auton käyttöön.!
12 October 2026
Reply from Green Motion Car and Van Rental - Green Motion Rovaniemi Airport
Kiitos arvostelustanne. Hienoa kuulla, että palvelu toimi hyvin, auton nouto ja palautus olivat helppoja ja saitte käyttöönne uuden auton.
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