GTXGaming.co.uk Reviews 

1,417
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professional attitude, making interactions pleasant and productive. Many people highlight the outstanding customer service and quick response times, noting that issues are resolved promptly and efficiently. The service provided is often described as excellent, with consumers appreciating the smooth user experience and the team's dedication to assisting and educating them. However, some customers noted server performance issues like frequent crashes and lag, even after upgrades. A few others felt support responses were unhelpful or cryptic, with some mentioning aggressive pushes for expensive packages. Reviewers also found the refund policy restrictive and felt services had deteriorated.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, efficiency, and quick... See more

Service

Reviewers mention positive feedback about service, highlighting its speed, helpfulness, and overall... See more

Customer service

Consumers report positive experiences with customer service, highlighting that issues are resolved... See more

Response time

Customers consistently note positive experiences with response times, frequently highlighting the speed and... See more

User experience

Clients share positive opinions on user experience, with many expressing extreme pleasure with the overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

GTX gaming excels at customer service. Every ticket is answered within minutes and issues resolved promptly and professionally. Nothing but wonderful things to say about the service GTX provides. I’ve... See more

Rated 5 out of 5 stars

So far, probably the best server hosting website I've used. Gamepanel feels best so far, support acts quickly (shout out to Jamie, my man saved the session). Barotrauma sessions have been smoother t... See more

Rated 5 out of 5 stars

Jamie Redpath was extremely patient and professional. He helped guide us through a server issue that was causing some stress. As it turned out, part of the problem was on our end and part on the serve... See more

Rated 5 out of 5 stars

Truthfully I couldn’t want any other provider with this great and spectacular team that has been nothing but EXCELLING in the following >>I was serviced swiftly and thoroughly from start to f... See more


Company details

  1. #86 of 163 best companies in Gaming services

Information provided by various external sources

We are the world leaders in game servers and dedicated servers plus we are also an 'official' Teamspeak3 Provider. Cheap Game Servers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,417)

100 reviews in the last 12 months

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taylor

Rated 5 out of 5 stars

Taylor Gibbs helped me get my dayz…

Taylor Gibbs helped me get my dayz server transferred over from another provider that just wasnt working out anymore and wow it only took about 30 mins and everything is exactly as how I left it!!! Great service and super fast to respond!

19 July 2026
Rated 5 out of 5 stars

Changed Game Services Smoothly

Taylor G. is a gentleman and a scholar. He helped us move our server from one game to another and then helped us load the backup for the second game to pick up where we left off. He knew exactly what to do and worked our server so well that it needed a cigarette when he was done. 10/10

4 July 2026
Rated 5 out of 5 stars

Credit where its due...

I have recently had several issues with my server but all were fixed promptly and with the minimum of fuss. You may be surprised by the five star rating as there have been a few issues (these things happen) but you only find out how good a company is when it comes to addressing the problem.
I have been assisted most recently by Taylor Gibbs and John Kramer on separate issues but on both occasions the problem was courteously sorted within 10-15 minutes. I will be the first to admit this has not always been the case but credit where it is due over the last few months the customer service has excelled.

25 June 2026
Rated 5 out of 5 stars

Quick to respond, easy to work with, functional servers

These guys are quick to respond and easy to work with, which is all I can really ask for. I struggled with a large Valheim worldfile and connection issues across many different server hosts, until I stumbled upon GTXGaming, so I've stuck with them for a few years now with consistent performance and great customer service the few times I've needed it. As a most recent example, Taylor Gibbs helped me upload my Windrose world file within minutes when I struggled to on my own. Smooth sailing from here with the pun intended, 5/5 stars

14 May 2026
Rated 5 out of 5 stars

Had Setup Issues

Had Setup Issues

Taylor Gibbs responded really quickly and professionally helped out to rectify my error and assisted with the setup.
Awesome stuff!!!

25 April 2026
Rated 5 out of 5 stars

a feel good purchase

I did some research, read reviews and compared plans. For my needs GTXGaming was ideal. The registration and payment was quick easy and i felt fairlypriced for my needs. Immediately i created a problem within the server control panel. I clicked on the "Chat" button and within a moment Taylor responds. Taylor was able to see the cause of my issue, which was a Hytale mod i had installed. Taylor advised me on what to do and when completed he had me verify everythig was working correctly. Taylor was very courteous and went further to see if i needed any more assistance as this was my first time to partake in this endeavor. I did research, made a purchase and immediately received excellent support on the purchase i made. I am extremely pleased with the overall experience.

28 April 2026
Rated 5 out of 5 stars

The Customer service is absolute Peak!

The Customer service is absolute Peak!

I wanted to switch from Nitrado to GTXGaming because i ran into some lag issues at Nitrado for my Windrose server. After Hours without support from them and being unable to even join my server i made the decision to swap to GTXGaming and it was the best decision ive made!
Instantly had a customer support HUMAN at hand! Not some AI Chatbot bullshit but someone who knows what theyre doing! He directly asked me if he should port over the Map i was using on Nitrado and instantly got to work!
Not even that but he went the extra mile to make sure everything works perfectly, ran into corrupted files and found his way through it and now everything works without even the slightest rollback or lag!
Shoutout to Taylor the GOAT!

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

Wow, GTX customer service representative, Taylor Gibbs, responded quick and provided helpful instruction on how to validate the server files. Messaged me how to navigate GTX game panel's PURGE STEAM CACHE. I did not expect that to be in a different UI menu, more hidden, compared to STEAM UPDATE on the left-side, but the server worked well afterward.

4/29/2026 James Knott, also helped me identify the server host issue, which seems to be a temporary issue with network connection between UK and USA. And also helped me Clear the Steam Cache as well as Steam Update the server, since Soulmask game also had a patch at the time. The server works afterwards.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Quick, friendly, helpful!

Just started up a server for Windrose, couldn't get my world transferred across. Spoke to Taylor and he responded quickly and sorted my problem within a few minutes, super helpful and friendly. Couldn't recommend GTX enough.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Extremly Happy GTX Customer

I've been using GTX for nearly a year now and I have to say its been so fantastic! I've had 3 servers going for the year and now currently just setup another server and have had fantastic customer service and excellent experience with their servers performance. Its such a treat to have such a competent, friendly and responsive company! Much love from Canada! Shout out to Taylor! :)

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Service is perfect

Service is perfect, never had an issue. When I needed to move the service to a different server, the Taylor and Jamie from GTXgaming made it extremely easy and did the process for me.

All with no extra cost.

I'd recommmend anyone that wants a decent server to play PZ on to use this service. Easy to mod the server, and update to the latest branch!

24 January 2026
Unprompted review
Rated 5 out of 5 stars

GTX hosting

I had a really lovely experience talking to the staff member Taylor. I needed help uploading my solo world to the server and he was such a good help. talked me through each step so i didnt get confused. Answered every question i had with confidence. Really recommend GTX for server hosting. Been such a smooth experience. Way better than i expected.

21 January 2026
Unprompted review
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