Halton Stairlifts Reviews 463

Very helpful and friendly. Did a great job too

Jonathon was a very present person, he arrived on time and was very informative in what product was available and made a suitable recommendation about the stairlift which would suit our needs. He measured up and arranged installation within 3 working days.

Our fitter was Michael, very helpful and friendly. Arrived on time, did the job quickly and efficiently.

Peter Halton installed the stairlift within an hour. He was very friendly, informative and a credit to the company.
No mess, full instructions given,with such great service, Thoroughly recommend this company.
Thanks Peter!

From first enquiry to final installment everything went well . Everyone we spoke to or dealt with was pleasant, professional and polite. We couldn't have wished for anything better.

Suzy the surveyor was extremely helpful and thorough, found answers to unexpected queries and followed up without being asked. Michael who installed worked so hard and with good nature in such hot weather. All was done sensitively and thoroughly and I was very happy with what was done and how.

Friendly and professional people from the inquiry to the house visit and explained everything that my mum needed to know about the stair lift that she needed.
Julie Clark was very helpful and polite and we were very happy with the service she had provided.
We upgraded to a new stair lift for her expertise in this area.
Happy customer from my mum Betty and piece of mind for the family.

A huge thank you to Jon from Halton Stairlifts for servicing my auntie's stairlift today. He did an absolutely brilliant job!

Jon was incredibly professional, polite, and respectful while working in her home. Since he completed the service, the stairlift is running smoother and quieter than ever before. It has given us total peace of mind knowing that it’s in perfect working order.

Jon's attention to detail was fantastic, and he really took the time to ensure everything was running flawlessly.

It’s wonderful to know we can rely on such high-quality ongoing care. Thank you, Jon, for your hard work and top-notch service!

A big thank you to Jon who recently serviced my Nans stairlift. He was such a star and got everything all sorted for her. Brilliant company would highly recommend!

Prompt efficient service.So neat and tidy workmanship.Thank you Michael.

Prompt professional service from Richard Frost at Haltons Stairlift
Would recommend

Excellent service.
They came out very quickly when my elderly's mother stairlift had broken and we couldn't get in touch with the original company that fitted it.

Very professional

I would definitely recommend this company.

Came on time very professional in his work. Answered all my questions regarding using the chair.

A very pleasent gentleman came around called Jonathan, who sorted all my problems out so I could get a stairlift. Thankyou

Great team very friendly and efficient,From survey planner Meghan to installer Kane,They couldn't of helped anymore.Install was clean quick and impressive lead time.

Quickly fitted stairlift, great price, and nothing was too much trouble for the engineer. Thank you.

I cannot recommend Halton Stairlifts highly enough. From the initial consultation through to installation, the service was exceptional. The team was friendly, professional, and clearly experienced, making the whole process straightforward and stress-free.

Our installation was particularly challenging, but nothing was too much trouble. The engineers approached every obstacle with confidence and expertise, finding solutions where others may have struggled. Their workmanship was excellent, and the finished result exceeded our expectations.

The cost was also very competitive and represented fantastic value for money, especially considering the complexity of the installation and the high standard of service provided.

If you're looking for a company that delivers outstanding customer service, excellent value, and expert installation, Halton Stairlifts is the one to choose. A genuinely five-star experience from start to finish.

I recently used Halton Stairlifts and was extremely impressed with the service from start to finish. The team was helpful, professional, and genuinely focused on finding the best solution for my needs. Their attention to detail was outstanding, taking the time to explain everything clearly and ensuring the installation was completed to the highest standard.

The entire process was smooth, efficient, and stress-free. The quality of workmanship and customer care truly reflected a premium service. Nothing felt rushed, and every question was answered with patience and expertise.

I would highly recommend Halton Stairlifts to anyone looking for a reliable, professional company that delivers exceptional service and outstanding attention to detail. A first-class experience throughout

🚨🚨🚨As well as B Jackson (4 days ago) our family have also fallen victim to the "buy back" service. We had a stairlift fitted 4 months ago for my elderly father & paid upwards of £4000. Unfortunately he has now had to go into a Nursing home ( most of the last 4 months has been spent in hospital) so I requested a "buy back". We were offered £512 !!!
Other options offered was remove it yourself & sell it on.
Obviously this is an absolute disgrace considering it had hardly been used but we were left with no choice.
🚨🚨🚨🚨ANYONE THINKING OF USING THIS COMPANY PLEASE DO NOT GIVE THEM THE OPPORTUNITY TO RIP YOU & YOUR FAMILY OFF IN THIS WAY 🚨🚨🚨🚨Halton stairlifts, you should be ashamed.

This review is on behalf of my Mum, Margaret Street….

Haltons appeared to offer a very good service at the 'selling' stage of the process of purchasing my stair lift, however, this soon changed when, only 18 months after installation, the lift stopped working. Their call out charge and charges for parts and labour are astronomical, and the repairs on two occasions failed to solve the issue. I was told I needed new batteries on the 2nd visit, despite having new batteries fitted only a few weeks prior. The lift failed after 1 day on the first repair, and the company still wanted to charge me again when they returned to allegedly correct the issue. I now have a stair lift that does not work at all.

Out of principle, I refuse to use Haltons. I'd rather do without than be taken advantage of again by them.