Holloway Removals & Storage Reviews 

524
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 277 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their efficiency, professionalism, and friendly demeanor, often highlighting their careful handling of belongings. The overall service, from initial quoting to the moving process, is frequently described as professional, reliable, and smooth, making the experience less stressful. However, some customers also noted concerns regarding pricing, finding it to be on the higher side or experiencing unclear billing practices and unexpected charges. Additionally, a few people experienced issues with delivery, such as delays, lack of communication about arrival times, or damage to items during transit.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting that teams arrived... See more

Price

Clients share negative opinions on price, with many reviewers reporting that the service was significantly... See more

Product

People report ambiguous experiences with product, with many customers expressing disappointment over damaged... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The removal team were efficient even in the rain. The only thing that could be improved on is regular updates on arrival times if they're delayed, as I was waiting around for the truck to arrive and c... See more

Rated 4 out of 5 stars

Have resources. Communication quite good but too many different people. Billing is a little confusing. Definitely at the upper end of pricing . Probably would have shopped around but short on time

Rated 5 out of 5 stars

We had a fantastic experience with Holloway for our recent move. From start to finish, everything was handled professionally and smoothly. Martyn, who provided the quote, was clear, responsive,... See more

Rated 5 out of 5 stars

Thiago, Marcus and Mauricio were amazing. They arrived exactly on time and worked so hard to get all of our furniture loaded so much quicker than our last movers. They packed and wrapped everything an... See more


Company details

  1. Removals company
  2. Storage facility

About Holloway Removals & Storage

Written by the company

At Holloway Removals & Storage, we pride ourselves on delivering stress-free, efficient, and professional moving services across Australia. Whether you're relocating your home, office, or need secure storage solutions, our experienced team is dedicated to handling your belongings with the utmost care. With over a decade of expertise in the industry, we understand that every move is unique and presents its own set of challenges.

That's why we offer comprehensively tailored moving services, from professional packing and unpacking to furniture assembly and secure transport. Our modern fleet of vehicles is equipped with advanced tracking systems and protective equipment, while our well-trained staff ensure your possessions arrive safely and on time. We take extra care with delicate items, using specialized packing materials when necessary.

We are committed to providing transparent pricing, exceptional customer service, and a seamless moving experience. Our customer-first approach has earned us a strong reputation, with thousands of satisfied clients trusting us for their relocation needs. From local moves in Sydney, Melbourne & Brisbane to interstate relocations across the country, Holloway is here to make your move smooth and hassle-free. Our comprehensive services include both short and long-term storage solutions in secure facilities. Get in touch today and experience Australia's most trusted removalist service!


Contact info

4.2

Great

TrustScore 4 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(524)

276 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fairly priced

Fairly priced, upfront with all charges.
Move in/out crew members were punctual and professional, while being friendly and easy to deal with.
Storage options were also very handy and took another headache of the list of the moving stresses. Definitely recommended if your looking for movers.

22 July 2026
Rated 5 out of 5 stars

Great customer service

Great customer service, kept me up to date, very attentive and easy to work with. The guys who did the move were very friendly, helpful and took care with our stuff. I would definitely use them again. The quoting process was also transparent.

11 July 2026
Rated 5 out of 5 stars

Very punctual

Very punctual, friendly and professional workers. The guys did a great job and made everything so easy for us. Thank you so much 😊

10 July 2026
Unprompted review
Rated 5 out of 5 stars

The Holloway teams were a pleasure.

The Holloway teams were a pleasure to deal with. I would highly recommend them for all future moves.
They were courteous, punctual , professional, pleasant and accommodating.
It was a difficult move as the logistics included a long walk from loading dock to my apartment on both ends which ultimately impacted on the final cost, understandably.

25 June 2026
Rated 5 out of 5 stars

They were completely straightforward…

They were completely straightforward and sincere. The three men who came to move our furniture: Marcus, Gabriel and Everton couldn’t have been more helpful and friendly. Really great people to have move your possessions.

6 July 2026
Rated 5 out of 5 stars

Outstanding moving experience

I rarely write reviews, but the two guys who were sent by Holloways to do the job absolutely deserve one.

From the moment they arrived until the last box was in place, they demonstrated a level of professionalism that is becoming increasingly rare. They worked with clockwork precision from start to finish—every movement was coordinated, every task was planned, and not a single minute was wasted. Their teamwork was exceptional, making what is usually a stressful experience feel effortless.

In spite of language barrier (They were Brazilians speaking Portuguese) , they brought an incredible work ethic, positive attitude, and attention to detail that really stood out. In all honesty, I haven't come across this level of professionalism in Australia for quite some time. They treated my belongings with great care and respect, and their efficiency never compromised the quality of their work.

If you're looking for movers who are punctual, hardworking, respectful, and exceptionally skilled, look no further. I would recommend them without hesitation and would happily hire them again. Thank you both for an outstanding job!

23 June 2026
Rated 5 out of 5 stars

My experience was based on a home…

My experience was based on a home removal of boxes and chosen furniture for a future home in several months time. The two young men were excellent in manner and professional in execution of the job.

4 July 2026
Rated 5 out of 5 stars

Flawless

The team was super responsive and accommodating to confirm our last minute booking. The team of two were quick, efficient and respectful. Outstanding service from the entire team. Thank you, Holloway!!

1 July 2026
Rated 4 out of 5 stars

Highly recommend.

The removal team were efficient even in the rain. The only thing that could be improved on is regular updates on arrival times if they're delayed, as I was waiting around for the truck to arrive and could have been taking loads to the new unit. Other than that, a great experience from sales right through till the truck left the house.

1 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look