The support was excellent. I initially had issues with defective products and poor packaging, but after sharing my feedback, the team responded quickly, compensated me for the damaged items, and gre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The product are premium and authentic, i wish they can offer like request for certain items to sell in their store. That would be very convenient if they carry only star buys. The staff were inviting,... See more
Company replied
Not sure how they deliver the way they promise but I appreciate the speediness and also the care that they take delivery instructions. Well packaged and product is good quality. Did test run the produ... See more
Company replied
I am very impressed with their " Express delivery". Within less than 30mins, the items were delivered to my door step. Worth every single cent even though it cost $28 additional!
Company replied
Company details
About Horny.sg – Innovative Adult Products
Written by the company
Horny.sg is Singapore’s leading destination for intimate wellness and adult pleasure products. We believe in empowering individuals and couples to explore their sexuality confidently, safely, and discreetly.Our carefully curated range includes premium sex toys, lubricants, and wellness products from globally trusted brands like TENGA, Lovense, We-Vibe, and LELO. Whether you're a first-time explorer or a seasoned enthusiast, we provide an inclusive and judgment-free space both online and in our showroom.
With fast local delivery, discreet packaging, and responsive customer service, we’re committed to helping you discover pleasure on your own terms.
Locations
Horny.sg @ Bendemeer HQ, 994 Bendemeer Road, #03-07, Singapore 339943 - Showroom
Need help? Email us at enquiry@horny.sg or call/SMS +65 9777 2176
Contact info
Horny.sg @ Bendemeer HQ, 994 Bendemeer Road, #03-07, 339943, Singapore , Singapore
- +65 97772176
- enquiry@horny.sg
- horny.sg
4.6
Excellent
641 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick respond!
5 September 2026
Reply from Horny.sg – Innovative Adult Products
We appreciate you sharing your experience! It is great to hear that placing your order was simple and hassle-free, and that your delivery arrived discreetly as intended.
Your privacy and convenience are always important to us. Thank you for your trust, and we hope to serve you again soon!
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your honest feedback. We are glad you appreciated the wide variety of options available, though we are sorry to hear that the review experience felt annoying.
Your comments are helpful to us as we look for ways to make the overall shopping experience smoother. As a thank you for your honest review, we would be happy to offer you a $5 store credit. Simply reach out to our team to claim it.
Great Online Experience, Pricy Shipping
The store is organized, they have a huge selection, and their prices aren't too bad. Very competitive. However, the shipping prices spiked up so much it's only worth it if you buy more than three toys in my opinion, especially to nearby countries. Delivery was reliable. Service is good too.
25 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for such a detailed and balanced review. We are glad you enjoyed our organised store, wide selection, competitive pricing, reliable delivery, and service from our team.
We also appreciate your feedback regarding international shipping costs. We understand that higher shipping charges can make smaller orders less worthwhile, particularly for customers in nearby countries, and your comments are valuable to us.
As a thank you for taking the time to share your honest experience, we would be happy to offer you a $5 store credit. Please reach out to our team to claim it.
Reply from Horny.sg – Innovative Adult Products
We appreciate your kind feedback! It is great to know that you found the ordering process simple and convenient, with your purchase arriving promptly as well.
Thank you for choosing us. We hope every future order is just as smooth and reliable!
same day delivery!
28 August 2026
Reply from Horny.sg – Innovative Adult Products
We are glad our same-day delivery made your experience even more convenient! Getting your order to you quickly and smoothly is always something we aim for.
Thank you for choosing us, and we hope to deliver another great experience on your next order!
Reply from Horny.sg – Innovative Adult Products
We really appreciate your feedback! It is great to know that you were pleased with the discreet service, quick one-day delivery, and the savings from our sale items.
Thank you for choosing us, and we hope you find more great deals on your next purchase!
Reliable and Good
Delivery was definitely on the same day (was skeptical), and products were in good condition.
18 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for giving our same-day delivery a try! We are glad we could pleasantly surprise you and get your order to you within the day as promised.
It is also great to know that everything arrived safely and in good condition. We appreciate your trust and hope your next order with us is just as smooth!
Reply from Horny.sg – Innovative Adult Products
Thank you for your feedback! We are pleased to know that your experience with us has been smooth and reliable so far.
We appreciate your trust in us and will continue doing our best to provide dependable service with every order. We look forward to serving you again!
Reply from Horny.sg – Innovative Adult Products
Thank you for your feedback! We are pleased to hear that your order arrived on time and as promised.
Reliable delivery is important to us, and we truly appreciate your trust and support. We look forward to serving you again!
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your experience! We are pleased to hear that your order arrived promptly and that you appreciated our discreet packaging.
We understand how important both speed and privacy are when ordering from us, so it is wonderful to know we delivered on both. Thank you for your support, and we look forward to serving you again!
Reply from Horny.sg – Innovative Adult Products
Thank you for your kind feedback! We are happy to hear that you had a positive experience with our customer service and found our team friendly and helpful.
We always aim to make every interaction comfortable and easy while providing the assistance you need. We truly appreciate your support and look forward to serving you again!
Service is great
Service is great, although the Sing Post shipping is quite slow. Product is good- been buying this brand for years.
11 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for being a returning customer and for sharing your experience with us! We are delighted to hear that you continue to enjoy the brand and were happy with our service.
We are sorry that the SingPost delivery took longer than expected. As standard postal delivery is handled by a third-party courier, delivery times can occasionally vary, but we understand that waiting longer can be frustrating.
We appreciate your honest feedback and continued support.
Reply from Horny.sg – Innovative Adult Products
Thank you for your review! We are happy to hear that your order reached you quickly and that the delivery experience went smoothly.
We appreciate you choosing us and hope to serve you again with another fast and hassle-free delivery!
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your experience! We are thrilled that your order arrived so quickly, especially with it being placed on a Sunday and delivered the very next day.
We know how much convenience matters, so it is great to hear that our delivery exceeded your expectations. Thank you for choosing us, and we hope your next order is just as smooth and speedy!
Reply from Horny.sg – Innovative Adult Products
Thank you for your lovely review! We are glad you appreciated the discreet shopping experience and were able to find exactly what you were looking for.
Privacy and a well-rounded selection are both important to us, so it is wonderful to know we met your expectations. We truly appreciate your support and hope to serve you again soon!
Enjoying their service and their products
They're very responsive and able to resolve my issues quickly. The item are great too!
4 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your experience with us! We are delighted to hear that our team was responsive and able to resolve your concerns quickly.
It is also wonderful to know that you are enjoying your purchases. Providing reliable support alongside quality products is something we always strive for. We truly appreciate your trust and continued support!
Easy to order, good verification, great product
Easy to order, appreciate the discretion, good product - safe and easy to use - multiple different innovative options.
Authentication for age was rather invasive, requiring ID verification, but it's understandable. Good safety features and guidelines.
14 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for taking the time to share such detailed feedback! We are glad you found the ordering process easy, appreciated the discretion, and were happy with the quality, variety, and safety information provided.
We also understand your concern about the age verification process. While ID verification can feel more extensive than expected, it is an important measure to ensure age-restricted products are purchased responsibly and in accordance with requirements. We appreciate your understanding despite the additional step.
Thank you for trusting us with your purchase. We truly appreciate your support and look forward to providing another smooth and discreet experience next time!
I am very impressed with their "…
I am very impressed with their " Express delivery".
Within less than 30mins, the items were delivered to my door step. Worth every single cent even though it cost $28 additional!
13 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your experience! We are thrilled that our Express Delivery exceeded your expectations and had your order at your doorstep in under 30 minutes.
We know the additional $28 is a premium, so it is especially rewarding to hear that you felt the speed and convenience were worth every cent. Thank you for choosing our express service, and we hope to impress you with the same efficiency again on your next order!
Good
good customer service from whatsapp can ask questions and get tracking number if you from oversea, delivery is quite fast from SG to MY. Product is genuine and good.
7 August 2026
Reply from Horny.sg – Innovative Adult Products
Thank you for sharing your experience! We are glad our WhatsApp customer service made it easy for you to ask questions and receive your tracking details for your overseas order.
It is wonderful to hear that the delivery from Singapore to Malaysia was quick and that you were happy with the authenticity and quality of your product. We truly appreciate your trust and support, and we look forward to serving you again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.