Insight Global Reviews 

43
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Company illegally misrepresented the pay structure and did not make it aware until the day the offer needed to be accepted. Also, terrible middle management and onboarding took forever. I really wonde... See more

Rated 1 out of 5 stars

Horrible company not clear on what’s expected of you.They only want to make money off the people they place not concerned with individuals needs nor will they communicate at all.Low paying no benefits... See more

Rated 4 out of 5 stars

Being exposed to a cutting edge biotech company that is on the verge of many discoveries is amazing. Though I feel their agents are overwhelmed and they don’t really keep in touch. In my ent... See more

Company replied

Rated 5 out of 5 stars

Insight Global is a rare kind of company that truly cares about their people - and not just their employees but their customers and the contingent workers they hire. They go above and beyond in every... See more

Company details

  1. Recruitment
  2. Employment consultant
  3. Human Resource Consulting
  4. Talent agency

Written by the company

Insight Global is an international staffing and services company specializing in sourcing IT, accounting, finance, healthcare, and engineering professionals and delivering service-based solutions. With more than 70 office locations throughout the U.S., Canada, and U.K., Insight Global placed more than 50,000 people in jobs in 2023. In addition to staffing services, Insight Global provides culture consulting, DEI training, specialized healthcare staffing and resources, and an array of client programs through our managed services division, Evergreen.


Contact info

2.2

Poor

TrustScore 2 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(43)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Company illegally misrepresented the…

Company illegally misrepresented the pay structure and did not make it aware until the day the offer needed to be accepted. Also, terrible middle management and onboarding took forever. I really wonder why any company would ever use this staffing agency - yes it’s that bad!

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Insight Global hired me to work at Koch…

Insight Global hired me to work at Koch Foods and failed to pay me correctly. I worked 114 hours, including 9 hours of overtime, and was never paid for the overtime. They also cut 34 hours from one paycheck and later cut another 3 hours. I was supposed to be paid weekly, but payments were delayed.

I was never paid for Sunday premium shifts either. After multiple calls and messages, they stopped responding.

Be careful and double-check your hours and pay if you work with them.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

deceptive and poorly managed company

Deceptive and poorly managed company.

First, it's a job where you need to be fluent in English, but neither the mentors nor those who speak during the interview speak English correctly. Second, they didn't accept me initially because, despite my excellent English, I lacked creativity, and this was after a one-day presentation of the company and how it works; I hadn't even had any training yet. Because I needed the job, I insisted they give me an opportunity.

I did the one-week training (theoretically it's two weeks, one theoretical and one practical, but it was only one, and it was only practical, there wasn't even any theory). Now, on my second official day of work, after they confirmed and evaluated my work and had me sign and send my documents, they say they don't want to proceed. While one person, Raissa, told me that Dionis didn't want to move forward, another, Carolina, and Lucy knew nothing about it.

4 February 2026
Unprompted review
Rated 1 out of 5 stars

Horrible company

Horrible company not clear on what’s expected of you.They only want to make money off the people they place not concerned with individuals needs nor will they communicate at all.Low paying no benefits. Do yourself a favor stay away from this company.!

15 January 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE RECRUITING AGENCY

I was hired and fired through this agency, so I’m speaking from personal experience. The recruiters and their managers make themselves purposefully unavailable during an engagement and even after it ends—especially when you need something important, like instructions to return client-issued equipment.

They routinely ghost candidates, act dismissive, and communicate with an unnecessary attitude. If someone from this agency reaches out to you, don’t expect consistent follow-up. In my experience, they don’t support contractors, they don’t keep you informed, and they rarely get back to you. I will never work with them again.

11 January 2026
Unprompted review
Rated 1 out of 5 stars

Candidates Be Wary: Thoroughly disappointed in what I believed was a mutually beneficial partnership.

I am thoroughly disappointed with the erratic and avoidable conclusion of what I thought was a good partnership. I engaged with this recruiting firm expecting reliable, competent representation through a routine organizational transition. Instead, I experienced a complete abdication of responsibility and communication.

I was informed of my contract termination right before the holidays — the worst possible timing for any professional to attempt a pivot. Being let go right before Thanksgiving without warning (I was told some work would be available in 2026) has been one of the more egregious betrayals I have personally felt in my lifetime. By the time I raised the alarm and demanded clarity, it was already too late for my placement to change direction or be salvaged. The organization I work for cannot operate without this role, they had quickly built in redundancy. IG was going to let this slide without a fuss and assumed I would just accept this irresponsible negligence.

No one advocated for me until I escalated the issue myself. What was dismissed as a “misunderstanding” resulted in real, tangible consequences: the loss of a strong job placement, the loss of income for 2026, significant personal stress, and damage to my professional stability.

IG could have guided my placement organization through the transition, but instead chose to let it lapse without advocating for me. I will not forget this.

I expected accountability, communication, and meaningful representation. What I received instead was negligence, avoidance, and a total lack of urgency until the fallout was already irreversible. This experience has deeply marred my trust in this organization and its ability to support the people it claims to represent.

I should thank the organization for showing who they really are. I am confident in my ability to find a better role and better representation in the months ahead.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

My interview with Insight Global left…

My interview with Insight Global left me deeply concerned about potential bias in their hiring process. Before the video call, my experience and qualifications were strongly acknowledged. Once the hiring manager saw me on camera, their attitude changed abruptly, and my work history was disregarded without real discussion.

This experience made me feel I was not evaluated fairly or professionally. Companies should ensure that every candidate is assessed based on merit, not appearance or assumptions. I hope Insight Global addresses these issues within their hiring process.

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Hiring process is extremely long! And lie!!!!!!

Hiring process is extremely long!! Back ground checks in 2 days & then over a week to 2 weeks for drug screen. Lie about pay rate & have way to many departments handling things. Recuirts sound & act very inexperienced. Also expect you to allow employees to talk to you & treat you any type of way. Beware do not work for them.!!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

This company doesn't pay and doesn't care that you don't get paid

1. Insight global lied to me about pay rates. They got me on the hook at a higher pay rate then dropped my pay rate after I quit my current job but right before I started with them at APS.
2. They didnt pay me what they owe me. I had to threaten legal action to get a check cut and it was only a partial check after three weeks. It is now a month later and they still haven't paid me.
3. On top of everything they gave me a huge lie and runaround as to why they haven't paid with no sense of urgency involved.

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Multiple payment issues, broken promises, and still no final paycheck

My girlfriend worked through Insight Global on a contract processed via Deel, and the experience has been incredibly frustrating. This isn’t a one-off problem — there have been multiple delays in payments throughout the contract, with repeated broken promises from Insight Global’s team about when payments would arrive.

Now the final paycheck — over €5,000 — is overdue, even though the contract is complete and all work was delivered. The payment was due via Deel on July 30, and as of today, it’s still unpaid. Deel currently shows that payment is awaiting funding from the client — Insight Global.

We’ve reached out for answers, but communication has been vague, slow, and unhelpful. There’s zero urgency or accountability. For a company that promotes itself as one of the top direct hire firms in the U.S., this is completely unacceptable.

We are now formally escalating the issue through Deel’s dispute process, and will pursue debt recovery or legal action if payment is not made immediately.

Freelancers and contractors depend on timely, reliable payments. If you’re considering working through Insight Global, be aware — they may not pay you on time, and you’ll be left chasing them for money you’re owed.

31 July 2025
Unprompted review
Rated 2 out of 5 stars

They obtain info from possibly illegal sources.

I received a call, text, and email about a job posting. The recruiter (name withheld to protect the guilty), stated clearly "I found your resume online". There is only ONE LITTLE PROBLEM; my resume, photo, email, phone number, etc are NOT listed online. I have even hired a private investigator to verify this.

I am not a social media user. My phone is on the "do not call list".

They refuse to disclose how they obtained my resume.

I have a zero tolerance policy on this sort of thing.

7 April 2025
Unprompted review
Rated 1 out of 5 stars

This company is very unprofessional

This company is very unprofessional. Had 2 great calls with them, then ghosted. Finally got a response that the client changed requirements. Sent a question after that and ghosted again. Don't waste your time with them.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

I spoke to two recruiter regarding UX…

I spoke to two separate recruiters regarding UX positions. They were the most condescending, unprofessional people I have encountered in my 13-year career. They didn't know basic details like the job's location, changed meeting times arbitrarily, and showed little understanding of the role they were pitching. They repeatedly interrupted me while I attempted to answer their questions. I would like to know how to be removed from their call list.

16 April 2025
Unprompted review
Rated 1 out of 5 stars

RUN!

RUN! This is not a recruiting firm that you want to take a chance with. I have an open case, still awaiting wages. This agency is the definition of "bait and switch". Pay is usually inconsistent and I did not receive a final paycheck. Had to seek legal counsel. This has been a nightmare for me. Please save yourself and do not get desperate. Keep looking and good luck.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Efficient Service in Securing a Great Job Opportunity

Insight Global played a pivotal role in helping me secure an excellent job opportunity. From the start, they provided outstanding support, offering quick and efficient assistance every step of the way. Their prompt response times and attention to detail were invaluable, ensuring that everything moved smoothly and keeping me informed at each stage. I couldn't have asked for better service and am truly grateful for their help in making this transition seamless.

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Cheap Team

This company is looking for fresh graduates. The pay of 30 usd per page offered to a professional translator is a shame nowadays. Their manner of communication leaves a lot to be desired. They think that 3000 per project which consists of 100 pages is something unbelievable. A cheap company pays twice.

8 January 2025
Unprompted review
Insight Global logo

Reply from Insight Global

Hi Euguene, unfortunately it sounds as though you experienced a scam. We have recently been made aware of bad actors utilising our likeness to impersonate our employees. We advise you block and report the sender. To read more, please visit https://www.insightglobal.co.uk/consumeralerts/

Rated 5 out of 5 stars

Wish I'd Joined Long Ago

Honestly, I have ZERO complaints about working for Insight Global. Carly Miller made my transition into the company seamless, and I'm very happy to be here!
Well Done, Carly!

23 January 2025
Unprompted review
Insight Global logo

Reply from Insight Global

Thank you for your thoughtful comments, we appreciate the feedback Carl.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look