Johnson & Perrott Ltd Reviews 

Poor treatment from the service desk staff for a recent service. Not the first time either and see different people there every year. Need to use them for warranty purposes but will likely travel to a different dealer next year.

Service department facilitated us recently by moving our service appointment forward as we had an unforeseen family event. Thanks.

I booked a service appointment online for a specific date and time. Thankfully, I decided to call a few days in advance to check that everything was in order. I was then told that, unfortunately, the office had not received my online booking, as apparently the online booking system is quite often blocked.

So, what exactly is the point of having an online booking system if appointments are not reliably received?

I was then given another appointment, 10 days later, at 9:00 AM. The day before the appointment, I called again to confirm that everything was fine, and I was assured that it was.

Today, I arrived at the service centre, only to be told that apparently my appointment had been scheduled for three days earlier. Fortunately, they agreed to accept me, but I was told I would have to wait an extra few hours.

When I explained that there was clearly a problem with the booking system and that this situation had already caused me considerable inconvenience, I was simply told, “But you are being accepted.” As if I should be grateful for a solution to a problem that was not caused by me in the first place.

Please respect your customers’ time. If you offer online booking, the system should work reliably, and appointments should be properly recorded. I also strongly suggest improving communication between the online booking system and the service centre so that customers are not left wasting their time because of an internal issue.

The service was very efficient. The staff very helpful and knowledgable.

Had an easy experience with Sean O’Neill, quick response to messages etc.
Car handed over in good nick!

Everthing just ran exactly as they said. Jack was great for for getting any queries that I had soted. I woukld certanly come back htere if we needed another car.

Very smooth experience in picking a car. Aidan was great to deal with.
Thanks Aidan and MG!

I made the move to Johnson and Perrot in the autumn of 2025 to get an issue solved with my Kuga at the time I have since upgraded to a new kuga I was very pleased with the service I received from all the team who looked after all my issues

James is a fantastic sales person. Very happy with the Opel Mokka.

Sean was professional, knowledgeable, helpful and efficient

I recently purchased MG car from JPMG and sales team was quite responsive and co-operative and delivered the car on promised date.

Very accommodating and fast response on my inquiry. Excellent experience overall.

Fantastic service from start to finish. Peter Punch was amazing to deal with. Very knowledgeable and made the experience as easy and stress free as possible. I will definitely be returning to Peter for any future purchases.

I had a very good experience this time. I booked my car in for 9am.I met Patrick at Reception and he looked after me very well. I had asked for a lift home which is only about 10 mins away but not on an easy bus route and it was no problem.He delivered me home himself. When the service was complete I was collected by Elder who was excellent also.the servce was perfect and I was very pleased with it an d reasonably priced.I have a 3 year old MG4 and i had asked for a printout on the battery condition which was given to me.Overall a very pleasent experience.Thank You.

Largely because of Dan O’Neill. This was my fourth purchase via Dan and his attention to detail is exceptional

I found the whole experience smooth running, I’m delighted with my purchase. James Barber in Douglas is an extremely pleasant and efficient sales man to deal with and he answered all my queries.

I can’t recommend Dan O’Neill highly enough. We recently purchased a Defender through Dan, and once again, the level of service was exceptional.

Dan went above and beyond to source the right vehicle for us and made the entire process straightforward and enjoyable. Everything he said he would do, he did — and the Defender was delivered in top-class condition. We are absolutely delighted with it.

Dan is a true professional, a gentleman to deal with, and someone who genuinely looks after his customers from start to finish.

Five-star service from a top-class operator. Highly recommended.

John & Brenda O Flynn

Good purchase experience, but the car was not what we expected. They said they had serviced it but we had to bring it back for an engine problem.