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Kakobuy Reviews 

322
•
TrustScore 4 out of 5

4.2

Commercial Agent
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Review summary

Created with AI, based on recent reviews

Looking at 251 reviews, reviewers had a great experience with this company. Customers frequently praise the fast delivery times across various international locations and appreciate the exceptionally helpful support team available when assistance is needed. Reviewers also note the simple and straightforward ordering process, along with affordable shipping options that make purchasing products very convenient and accessible for everyone. Some reviewers were not happy with high shipping costs and expensive delivery rates on certain heavier packages. Customers also noted that tracking updates could occasionally be slow, leading to frustrating transit delays and prolonged waiting times before parcels finally arrived safely.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting affordable rates, secure... See more

Price

Users describe ambiguous interactions with price, as some consumers highlight affordable delivery rates,... See more

Product

Customers had ambiguous experiences with product, as many reviewers praised the amazing options, high... See more

Order

Reviewers highlight ambiguous aspects of order, with many customers praising the simple ordering process,... See more

Customer service

Consumers find customer service to be positive, highlighting that support agents reply fast and provide... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Guys, high shipping costs is not a scam. It's reality. Other companies like shein, temu, etc. just already added the shipping price to the item price, that's why what they sell is more expensive but s... See more

Rated 4 out of 5 stars

So far it’s been very good like i have ordered my first haul but i haven’t shipped it out yet but i will soon my experience as been amazing so far even tho im new

Rated 5 out of 5 stars

great agent, not too expensive. shipping takes a while to the uk but that’s expected with an agent. had 3 hauls and no major issues so far and customer service on discord quite helpful

Rated 5 out of 5 stars

Ive been useing kakobuy for months now almost a year 1. never had a problom with customs and i live in denmark 2. 10-14 days shipping depends if u use dhl or dpd 3. Great customer service if you... See more

Company details

  1. Commercial Agent

Contact info

4.2

Great

TrustScore 4 out of 5

322 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(322)

279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lucas Review

The product options are amazing and its a very easy directory after you order to pick shipping and all that.

10 October 2026
Unprompted review
Rated 1 out of 5 stars

Kakobuy refused to help after item went missing from my package!

I am extremely disappointed with Kakobuy's customer service. My package arrived incomplete – one of the items was completely missing. When I contacted support to resolve this issue and lodge a complaint, they flat out refused to help me.
Their excuse was that I didn't purchase optional shipping insurance. This is unacceptable and unprofessional. As an agent, Kakobuy is responsible for ensuring that the contents of the package are securely dispatched and delivered. Shifting 100% of the blame onto the customer for a missing item is just a cheap way to avoid taking responsibility.
I have already informed my payment provider about this incomplete delivery. I strongly advise everyone to avoid Kakobuy and choose more reliable agents who actually care about their customers when something goes wrong during transit. I will not update or remove this review until Kakobuy acts professionally and issues a full refund for my missing item.

4 October 2026
Unprompted review

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