The key box is expensive, but it's built like a tank. Recommended.
Quality: 5
Value for money: 4
Sold by The Key Safe Company
The information on this page is based solely on product reviews written by customers of The Key Safe Company via Trustpilot.
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Product details
Brand: The Key Safe Company
C500 Pro Key Safe - The original police preferred , Secured by Design, wall-mounted key safe (formerly known as Supra C500 Pro Key Safe).
The C500 Pro is the UK’s most popular po lice pr eferred key safe. Trusted by families, businesses, local authorities, and care services, it is the original mechanical key safe designed to give secure, reliable access to homes, holiday properties, and remote sites.
It has a long history of supporting care workers, emergency services, and property managers, providing safe access during critical periods when reliability matters most.
Original p olice pr eferred k ey s afe : approved by home security experts
The C500 Pro was the first mechanical key safes to achieve the Loss Prevention Certification Board (LPCB) LPS1175 Issue 8 and the ‘Secured by Design’ P olice P referred Specification, setting industry standards. Designed in collaboration with local authorities, it revolutionised access for care at home and continues to be the UK’s best-selling police preferred key safe.
High- s ecurity, a nti- t heft c onstruction
Crafted from thick, hardened zinc alloy, the C500 Pro features:
High quality , single-piece construction making it incredibly attack-resistant
Honeycomb design for extra strength
Hardened steel hinge pins
This robust design makes it extremely resistant to tampering, drilling, or forced entry , offering key storage you can trust.
Fully m echanical & r eliable
The C500 Pro requires no power or internet connection, giving 100% reliable access every time.
Over 4,000 possible code combinations
Code numbers can be entered in any order
Recommended code length: 5–7 digits (up to 12 digits possible)
A code-changing tool is included
Turn-twist dial for easy one-handed use
Weather- r esistant & b uilt to l ast
Perfect for outdoor wall mounting, the C500 Pro comes with a tough ABS weather cover and is tested to work even in extreme temperatures . Rust and water resistant, it keeps your keys safe in all weather conditions.
Spacious i nterior
The C500 Pro can accommodate up to 6 keys and has an integral hook to safely keep them in place.
Installation g uidance
Please note: To maintain the security accreditation, C500 should only be installed on flat brick, blockwork , good quality concrete or flat stone .
Install a minimum of 15cm (6 inches) from wall edges
Supplied self-tapping screws cannot be reused and the safe cannot be reinstalled in the same position
All fixtures, fittings, and marking template included
Five y ear w arranty & e co- f riendly
Comes with a 5-year manufacturer’s warranty as standard.
Distributed by a carbon-neutral, environmentally responsible company.
Why c hoose the C500 Pro?
Original Police Preferred key safe - tried and trusted across the UK
Secured by Design and certified by the Loss Prevention Certification Board (LPCB)
Most popular choice for homes, care workers, and emergency services
Mechanically reliable - works every time without electricity
High-security construction – resistant to attacks and tampering
Weatherproof - ideal for outdoor use
Spacious & practical - keeps keys organised and safe , suitable for up to six keys
GTIN: 090928020495
All reviews
Quality of product exceptional, instructions easy to follow for setting and changing key codes. Really pleased we bought it from the key safe company. Trustworthy and reliable service and delivery next day!!
Quality: 5
Value for money: 5
Very solid and secure. I was shocked to see youtube videos showing how easily other cheaper and more common key safes could be cracked in just a matter of a few seconds and so with this product being police approved, I feel the keys inside are much safer and secure. It is more expensive, but what is the point buying a cheaper option that anyone can crack the code for by watching a simple youtube video. The point of the product is to keep the keys inside safe and only accessible to those who know the code and i feel confident that this safe does that.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Mark,
Thank you so much for your fantastic review! We’re delighted to hear you’re so pleased with your ark Tamo™ and feel it offers great value.
It’s also wonderful to hear that our Customer Service and Technical teams have provided you with the professional support we always aim to deliver. We’ll be sure to pass your kind comments on to the team.
Thank you for choosing Keysafe and for your recommendation!
Exactly what I wanted.
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Jacqui,
Thank you for your review! We’re delighted to hear your C500 Pro was exactly what you were looking for. We hope it provides you with secure and reliable access for many years to come!
Thank you for choosing Keysafe!
Secure bit of kit.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Charles,
Thank you for your review! We’re really pleased to hear you’re happy with your C500 Pro and feel reassured by its secure, robust design.
Thank you for choosing Keysafe!
Its decent
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Michael,
Thank you for your review! We’re pleased to hear you’re happy with your C500 Pro and appreciate you taking the time to share your feedback with us.
Thank you for choosing Keysafe!
Excellent well made secure and easy to fit/use safe.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Darren,
Thank you for your fantastic review! We’re delighted to hear you’re impressed with the quality and security of your C500 Pro, and that you found it easy to install and use.
Thank you for choosing Keysafe – we really appreciate your feedback!
This key safe is more expense then other, but you pay for what you get. The quality and ease of use is worth the extra cost. It also comes wall fixings and safe in the knowledge that it is police approved.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Richard,
Thank you for your fantastic review! We’re really pleased to hear you feel the quality, security and ease of use of your C500 Pro make it worth the investment.
It’s great to know the included fixings and Police Preferred Specification provide that extra reassurance too.
Thank you for choosing Keysafe and for taking the time to share your experience!
This is a seriously heavy product, that gives the feeling of a very secure key safe. There are cheaper lighter alternatives but if your keys are going to be outside it makes sense to pay for an accredited product. The product is easy to set up and use.
Quality: 5
Value for money: 4
Reply from The Key Safe Company
Hi Chris,
Thank you for your fantastic and detailed review! We’re delighted to hear that the solid construction of your C500 Pro gives you that extra reassurance when storing your keys outside.
It’s also great to hear you found it easy to set up and use. Choosing an accredited Keysafe is an important consideration when it comes to security, so we really appreciate you highlighting this for others too.
Thank you for choosing Keysafe!
Great key safe. Easy to set up and use. Very secure.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Good morning,
Thank you for your great review! We’re delighted to hear you found your C500 Pro easy to set up and use, and that you’re pleased with its security.
Thank you for choosing Keysafe – we really appreciate your feedback!
Solidly built, made to last.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Dave,
Thank you for your great review! We’re delighted to hear you’re impressed with the solid, durable construction of your C500 Pro. It’s designed with long-lasting security in mind, so it’s great to hear this has come across.
Thank you for choosing Keysafe!
Great quality product
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Peter,
Thank you for your great review! We’re delighted to hear you’re pleased with the quality of your C500 Pro Keysafe.
Thank you for choosing Keysafe – we really appreciate your feedback!
Solid construction
Reply from The Key Safe Company
Hi Donald,
Thank you for your review! We’re really pleased to hear you’re impressed with the solid and robust construction of your C500 Pro.
Thank you for choosing Keysafe!
It didnt work, I believe i got a faulty one. Really disappointed
Quality: 1
Value for money: 1
Reply from The Key Safe Company
Hi Colin,
Thank you for your feedback. We’re really sorry to hear that your C500 Pro hasn’t worked as expected, and we completely understand your disappointment.
One of our Customer Service team has attempted to get in touch with you so that we can better understand the issue and help get this resolved, but unfortunately we haven’t yet been able to reach you.
We’d really appreciate the opportunity to troubleshoot this with you and, if the Keysafe is found to be faulty, advise you on the appropriate next steps. Please do get back in touch with our team when convenient and we’ll be happy to help.
Very good/ value.
Quality: 4
Value for money: 4
Reply from The Key Safe Company
Hi Trevor,
Thank you for your review! We’re really pleased to hear you’re happy with your C500 Pro Keysafe and feel it offers great value.
Thank you for choosing Keysafe – we really appreciate your feedback!
This is a very góod quality product Howrver i do not see why it would lose its accredition if not instalked onto the wall , especially next to the street door in full view of everyone. That to me is temptation and an advert of vulnerability of the residents living there if used for the elderly It is much better if hidden on or off the wall.! Assuming it is as strong as it is said to be Nobody would want to take it away and spend two weeks trying to break the locksafe! They would have to be quite desperate. More likely to be burgled by giving the nunber to untrustworthy people.
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Rae,
Thank you for your review. We’re pleased to hear you’re happy with the quality of your C500 Pro.
We completely understand your point regarding positioning, and we actually recommend that key safes are installed as discreetly as possible to minimise the risk of attracting unnecessary attention, while still being accessible and practical for the people who need to use them.
The accreditation relates specifically to how and where the C500 Pro has been independently tested. To maintain its LPS certification and Police Preferred Specification, it must be installed into standard house brick or concrete using the supplied fixings. If installed onto a different surface, this does not necessarily mean the key safe itself becomes less secure; it simply means that the installation falls outside the conditions under which it was tested and accredited.
Where an alternative location or surface is being considered, the individual would therefore need to assess the risk and ensure the key safe can be securely fixed, as we are unable to recommend alternative fixings for substrates that have not been tested.
We also recommend positioning the key safe at least 6 inches away from any edge of the wall, somewhere that is discreet but still provides suitable access and visibility for those authorised to use it.
Thank you for raising this – it’s a useful point and helps us explain the distinction between the security of the product itself and the requirements of its accreditation.
Easy to fit and gave me a feeling of total security
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Harry,
Thank you for your review! It’s great to hear you found your C500 Pro easy to fit and, most importantly, that it gives you that added feeling of security and peace of mind.
Thank you for choosing The Key Safe Company!
Looks good quality
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Ken,
Thank you for your review! We’re pleased to hear you’re happy with the quality of your C500 Pro. We hope it provides you with security and peace of mind for many years to come.
Thank you for choosing The Key Safe Company!
Very good sturdy product would recommended
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Sharon,
Thank you for your 5-star review! ⭐
We're really pleased to hear you're happy with your C500 Pro and that its sturdy design has given you confidence in your key safe.
Thank you for choosing The Key Safe Company and for recommending us!
Excellent, robust, strong and easy to fit/use lock
Quality: 5
Value for money: 5
Reply from The Key Safe Company
Hi Darren,
Thank you for your great review! We’re delighted to hear you’re impressed with the strength and robust design of your C500 Pro, and that you found it easy to install and use. Thank you for choosing The Key Safe Company! 😊