Lavinia Reviews 

9,598
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

''Account Number Document' should be corrected Old Account name: Lavinia France SAS New and correct name: Lavinia France When I wanted to effect a bank transfer for an order stating the old accoun... See more

Rated 5 out of 5 stars

Super easy to use, order, pay but delivery is with Chronopost and this is not a positive thing. The delivery man offered to leave the package in the building's lobby as the receiver was not at home... See more

Rated 5 out of 5 stars

My order was already on its way when I learned that the recipient would not be at home for the following two weeks. Lavinia immediately recalled the colis from the van and relaunched it two weeks late... See more

Rated 5 out of 5 stars

Perfect in every possible way and thanks a lot for allowing me to taste some unique Spanish wines here in France ! Your selection is amazing, keep up the good work and cutting-edge approach :-) !

Company details

  1. Wine shop
  2. Alcohol Store
  3. Off Licence
  4. Wine Cellar

Written by the company

LAVINIA, c’est 6500 références de vins, champagnes, spiritueux et accessoires en provenance de plus de 30 pays différents et sélectionnées par une équipe de professionnels avec une philosophie : favoriser la découverte et valoriser le respect du goût ! Nous sommes heureux de vous offrir les conseils de nos sommeliers via notre site en un seul clic, des ventes privées exclusives pour vous permettre d'accéder à de grandes cuvées, souvent rares, la livraison offerte à partir de 100 euros d'achats et un service-client dévoué à votre satisfaction De la bouteille conviviale en passant par les valeurs sûres et jusqu’au très grand cru, il y a chez LAVINIA de quoi satisfaire le néophyte curieux comme le connaisseur averti ! ========================================= LAVINIA ofrece una gama de 6500 vinos, cavas, licores y accesorios, de más de 30 países diferentes, seleccionados por un equipo de profesionales. Dedicamos especial atención a pequeños productores y bodegas que trabajan con métodos respetuosos con el medio ambiente. Estamos felices de ofrecerle asesoramiento de nuestros sumilleres a través de nuestro sitio en un solo clic, ¡ventas privadas exclusivas, añadas antiguas y cosechas excelentes, a menudo difíciles de encontrar!, entrega gratuita a partir de 100 euros de compras y atención al cliente a su servicio. Desde pequeños productores, pasando por los valores seguros y hasta por los Grands Crus, ¡En LAVINIA satisfacemos tanto al neófito curioso como experto!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10k reviews

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Asks customers to review

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Replied to 52% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(9,598)

570 reviews in the last 12 months

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Rated 5 out of 5 stars

''Account Number Document' should be…

''Account Number Document' should be corrected
Old Account name: Lavinia France SAS
New and correct name: Lavinia France
When I wanted to effect a bank transfer for an order
stating the old account name, my bank could not identify the beneficiary. When I used the new name the bank could identify the beneficiary and transferred to corresponding amount.

17 April 2026
Rated 5 out of 5 stars

excellent! !

Excellent !

10 January 2025
Lavinia logo

Reply from Lavinia

Un grand merci monsieur Verrouil !!

Nous espérons vous revoir très bientôt. :)
L'équipe LAVINIA

Rated 5 out of 5 stars

Best Prices

Best Prices, excellent service and very good website

17 November 2024
Lavinia logo

Reply from Lavinia

Dear Mr. Barghouthi,

We sincerely thank you for sharing your positive experience with us.

We greatly appreciate your support and remain available online to continue serving you to the best of our ability.

LAVINIA

Rated 1 out of 5 stars

I never received the wine which I…Wine NOT received!!!

I never received the wine which I ordered!!!!

7 September 2024
Lavinia logo

Reply from Lavinia

Good morning Mrs THOMPSON,

Thank you for your feedback.

We are sorry to hear that you encountered difficulties with your order. When choosing bank transfer as the payment method, a confirmation email is indeed sent, but it is important to note that the order is only confirmed and shipped once the transfer has been received. We understand that this may have caused some confusion.

We hope that your experience with us was resolved satisfactorily, and we remain at your disposal for any future orders.

LAVINIA

Rated 5 out of 5 stars

Great site for wine online shopping

Great selection of wines at good prices, easy online shopping and prompt delivery.

2 July 2024
Lavinia logo

Reply from Lavinia

Good morning,

Thank you very much for taking the time to share your feedback. We're delighted that you appreciated the prompt delivery of your order. We sincerely hope that you will continue to discover exceptional references from our selection.

See you soon! :)
LAVINIA

Rated 5 out of 5 stars

Very good service

Very good service

1 April 2024
Lavinia logo

Reply from Lavinia

Good morning Mr. Grishin

Thank you for feedback, we highly appreciate it.

We hope to see you soon!
LAVINIA

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