horsehealth.co.uk Reviews 14

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

14 reviews

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Rated 1 out of 5 stars

Animal killers

They give free products to animals killers. Wouldn’t touch them as a brand as they do not have good ethics. They are contributing to the violence of animals.

5 March 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality

I received a pair of there ridding leggings for Christmas and after the secound time I wore them they ripped I emailed them about this and they said they could do nothing about this. Terrible customer service.

12 January 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE LeMieux

I absolutely LOVE LeMieux, they are a worldwide brand, as well as being the best in the world! Amazing colours, fabulous quality, and new editions often! What’s not to like? My family and I all love this brand with its amazing sales and excellent deals, in fact I just got the LeMieux Harlow waterbottle for free with my purchase! Softmint and Spearmint are my absolute favourite colours and I will be getting the saddle pad’s for Christmas, I buy from LeMieux so often, and you should too if you want good quality, a fresh, lovely choice of colours and beautiful handmade products. Five stars!

26 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent products and delivery.

Excellent products. Ignore all the fancy colour coding and fashiony presentation. It is irritating but everything I have bought (base layers, whips, numnahs, hat silks, bandages, etc )has been top quality. And a numnah I ordered yesterday arrived today. I can’t comment on customer service. I haven’t ever had any issues but I will continue to buy from them knowing the quality will be good.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service- emailed…

Excellent customer service- emailed about a slight fault with two turnout rugs which had been bought the previous year (fantastic rugs other than this tiny fault). Kelly was very quick to respond and less than week later I had two brand new replacements arrive! Could not have ask for better, outstanding customer service, thank you!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

Amazing compsny

Honestly over the moon with this company amazing customer service for such a big company , absolutely love there products and after an issue with some surcingles for a rug which was completely my fault they went over and above on there customer services

24 July 2023
Unprompted review
Rated 1 out of 5 stars

Be careful

Terrible customer service. Bought 1 pair of socks and at checkout stated it was free delivery. Assumed there was some kind of offer as I know usually you have to pay more for free delivery. Put my card details in. As the payment was being processed and blue processing circle was twirling suddenly delivery cost was added! This shocked me but what shocked me more was reply from customer services basically telling me this was not possible. I saw it with my own eyes! Be careful makes me shudder to think you can put your card details information 1 amount and be charged something totally different

17 June 2023
Unprompted review
Rated 1 out of 5 stars

Do not buy tendon/fetlock boots - they do not last!

Awful products - do not buy horse boots

They are poorly made and do no last. I bought gel tendon and fetlock boots - poor service and the straps snap off.
Dont waste your money as you get no where with customer services.
Agree with earlier comment that some products are poor quality, made cheaply and dont last.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

Exchange service

I bought a riding coat as a Christmas present. Unfortunately it was too small , but the coat was exchanged for a larger size without quibble. An acknowledgement of the return was given within 3 days of return and the replacement coat received within a further week. Customer service and communication - excellent.

18 January 2023
Unprompted review
Rated 1 out of 5 stars

Awful products

Awful products. The whole brand is focused around overpricing and marketing to young impressionable children and adults. The products are poor quality and tacky

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Not very happy with the customer srvice…

Not very happy with the customer srvice I have received spent a lot of money on Christmas presents and was told they have a backlog and the only help they can give me is to get in touch on 18 Dec of items have not arrived. They are presents for Christmas so how is that helpful. As they won't arrive in time for Christmas. No offer to help or investigate before this. Pretty disgraceful for a company who says it has the best horse products. There customer service does not match up at all !!

3 December 2021
Unprompted review

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