Firstly PJ was very helpful on the phone and the Lemfi app does what it says on the tin without any faff or complexity. It has simplified transactions to countries marred by negative stereotyp... See more
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Review summary
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⭐ Positive Feedback for LemFi – Money Transfers Abroad "I’ve been using LemFi for sending money abroad, and the experience has been fantastic! ✨ ✅ Great exchange rates – Much better than t... See more
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Honestly, this app has been a Godsent, and I genuinely don’t know what I’d do without it now! Sending money back home used to be such a hassle, but since a friend introduced me to this app, the... See more
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Lemfi is been reliable and honest I haven't had any difficulties with my transaction And is very quicker and easier to speak with the customer service team. Anna was so supportive when i spok... See more
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Company details
- #70 of 105 best companies in Financial Institution
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
14k reviews
Asks customers to review
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I’ve had a really good experience with…
I’ve had a really good experience with LemFi. The service is fast, reliable, and easy to use. Transfers are straightforward, and I’ve had no major issues. I would definitely recommend LemFi to anyone looking for a convenient way to send money internationally.
27 August 2026
Unprompted review
Lemfi is a good fransfer app
Lemfi is a good fransfer app. Very fast and reliable. I spoke with one of the team members name PJ
27 August 2026
Fast and efficient with the best rates
10 June 2026
Great all sides
27 August 2026
TitleResistance to close my account
Firstly I can acknowledge seeing the healthy high * lemfi has on here, based on my experience I am flabagasted.
I've requested to close my LemFi account three times, but support keeps pushing for a phone appointment instead of just processing my request. I've made it clear I don't want a call—I want my account closed.
A regulated financial service shouldn't make customers jump through hoops to exercise their right to close an account. This feels like deliberate resistance, not customer service.
My reference number is 6218965. You have my email on file. Please locate my account and close it immediately—no phone call needed. I shouldn't have to leave a public review to get a simple request actioned.
14 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from LemFi
Hi Rizqa,
Thank you for your feedback.
We are glad to hear that you find the LemFi app easy to use and that PJ was able to assist you.
We truly appreciate you taking the time to share your experience with us.
If you have any further concerns or require assistance, please email us at support@lemfi.com, and our team will be happy to assist you.
Regards,
Angelica
I would have given 0 star to them.
I would have given 0 star to them.
They are scammer, My money is stuck with them from Aug 19th upto now, They didn't returned it back.
Its 8 days now and from first day i am listening they just these reply, Are team is working on it, relevant team is working on it.
No update where is my money. Completely wasting time and worst customer service.
They are here to scam.
Please be aware whoever is reading this, stay away from them and let your friend and relative to be aware of these scammers.
🙏🙏🙏
26 August 2026
Unprompted review
Reply from LemFi
Dear Sahil,
Thank you for sharing your feedback.
We acknowledge your concerns regarding the funds that have been outstanding since 19 August, and we sincerely apologize for the frustration and inconvenience this situation has caused you.
We understand how concerning it can be to wait for your funds without receiving the resolution you expected. We would like to ensure that your concern is reviewed appropriately.
Please reach out to us using your registered email address at support@lemfi.com (mailto:support@lemfi.com) so our team can locate your account, review the details of your case, and provide you with further assistance.
We appreciate your patience and understanding.
Regards,
Angelica
Reply from LemFi
Hi Steven,
Thank you very much for taking the time to share your positive feedback and for giving us a great rating.
We are delighted to hear that you have had a good experience sending money with LemFi. We understand how important it is to have a reliable, convenient, and straightforward way to send money to your loved ones, and we are pleased to know that our service has met your expectations.
Your feedback means a great deal to our team. It encourages us to continue improving our services and to maintain the level of support and convenience that our customers deserve. We are committed to making every transaction as smooth and efficient as possible, while continuing to provide a secure and dependable experience.
We truly appreciate your trust in LemFi and are grateful that you chose us for your money transfer needs. We hope to continue serving you and supporting your future transfers with the same level of care and convenience.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com. Our team will be happy to assist you with any questions or concerns you may have.
Thank you once again for your kind feedback, continued trust, and support. We look forward to serving you again soon.
Regards,
Jaimelyn
Avoid like the plague 😞
This is the only time I have ever used a company where I felt it was actually important that I left a second review. I have never used a more incompetent useless company in my life. They supposedly offer a savings account which you can fund directly from your bank account. It turns out, however this is simply not true as you cannot transfer money from a simple everyday current account like Santander. Ordinarily you would just speak to the company involved. They would solve the problem and we would all move on. Lemfi however, use the most convoluted email-based help system that takes days to operate and unfortunately is staffed by people who know nothing about the product and are totally incapable of answering questions that are very, very simple. The extent of this is truly amazing. They manage never to read a single bit of history and just keep on repeating the same generic nonsense asking me repeatedly to do the very thing that I've told them I can't do. When I previously left a review I received another generic answer saying we're on it. We'll sorted out. That turned out to be utter nonsense too. Avoid like the plague. Update. Just got an answer to my review and guess what. You can read it below this just I should go and ask their support team which has caused all the problem in the first place because that's the only thing they can do. Don't go anywhere near them. Life's too short
26 August 2026
Unprompted review
Reply from LemFi
Hi Marc,
Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the frustration and inconvenience you experienced while trying to use our savings service and for the difficulties you encountered when seeking assistance.
We understand how disappointing it is to repeatedly explain the same issue and feel that your previous communications were not properly addressed. We are sorry that your experience did not meet the level of service we aim to provide.
Unfortunately, we were unable to locate your account using the information available to us. We would appreciate the opportunity to review your concern and provide the appropriate assistance.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you for bringing this to our attention.
Regards,
Jaimelyn
Reply from LemFi
Hi Amanjit,
Thank you very much for your fantastic feedback and for taking the time to share your experience with us.
We are delighted to hear that you have found LemFi to be fast, easy to use, and user-friendly. It is wonderful to know that our service has met your expectations and provided you with a smooth and reliable experience.
We understand how important it is for money transfers to be simple, convenient, and efficient, and feedback like yours motivates our team to continue improving our services and maintaining the high standard of experience our customers deserve.
We truly appreciate your trust in LemFi and are grateful that you chose our service for your transfers. We look forward to continuing to provide you with a seamless and dependable experience.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you once again for your kind feedback and continued support.
Regards,
Jaimelyn
Hi Anna
Hi Anna, i am very happy with LemFi becoz it always very fast and maximum rate. Suggest to others.
26 August 2026
Reply from LemFi
Hi Ahsan,
Thank you very much for your wonderful feedback and for recommending LemFi to others!
We are delighted to hear that you are happy with our service and that you find your transfers fast and our exchange rates competitive. We understand how important speed, convenience, and value are when sending money, and we are pleased that LemFi has been able to meet your expectations.
Your kind words and recommendation mean a great deal to us. Feedback like yours motivates our team to continue providing a fast, reliable, and seamless money transfer experience.
We truly appreciate your trust in LemFi and look forward to continuing to serve you.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Kind regards,
Jaimelyn
This experience is great to me because…
This experience is great to me because I don't pay extra fees to what I send home in form of pounds and when successively executed the money is recived by the receiver when ever they noticed it and take it. Ce bon i.e.( it good in France language ).
15 August 2026
Reply from LemFi
Hi,
Thank you very much for your wonderful feedback and for taking the time to share your experience with us.
We are delighted to hear that you have had a great experience using LemFi to send money home. We are especially pleased that you appreciate the convenience of sending money without additional fees and that your transfers are successfully received by your beneficiaries.
We understand how important it is to have a convenient, transparent, and reliable way to support your loved ones, and we are glad that LemFi has made the process easier for you.
Your kind words mean a lot to our team and encourage us to continue improving our services and providing a smooth experience for our customers.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Thank you for choosing LemFi and for trusting us with your transfers. We truly appreciate your support and look forward to serving you again.
Kind regards,
Jaimelyn
Reply from LemFi
Hi Kelicha,
Thank you very much for taking the time to share your feedback with us.
We are pleased to hear that you had a positive experience with LemFi and that Anna was able to assist you. We truly appreciate you recognizing the support you received, and we will be sure to share your kind feedback with Anna and the team.
At LemFi, we are committed to providing a reliable, convenient, and customer-focused experience. Feedback like yours encourages us to continue delivering the level of service our customers expect.
Thank you for choosing LemFi and for placing your trust in us. We look forward to continuing to support you and making your future experiences just as positive.
If you need any further assistance, feel free to reach out to our support team at support@lemfi.com.
Kind regards,
Jaimelyn
LemFi is a good app
26 August 2026
Reply from LemFi
Hello Erenor,
We greatly appreciate you sharing your experience with us.
We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.
If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].
Thank you for your feedback!
Regards,
Jaimelyn
Reply from LemFi
Hello Evelyn,
Thank you for your positive feedback.
We are pleased to hear that you are having a good experience with LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We genuinely appreciate your trust and support!
Regards,
Harvey
Reply from LemFi
Hello Abdallah,
Thank you for your feedback.
We are pleased to hear that you find LemFi convenient and efficient. We appreciate your support and remain dedicated to ensuring every transfer is as seamless and dependable as possible.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We appreciate your ongoing support!
Regards,
Harvey
Reply from LemFi
Hello Taiwo,
Thank you for sharing your experience.
We are pleased to hear that your experience with LemFi has been positive thus far. We appreciate your ongoing support.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
We look forward to maintaining a seamless and dependable service.
Regards,
Harvey
Reply from LemFi
Hi Anyakoha,
Thank you for taking the time to share your feedback.
We are pleased to hear that your experience with LemFi has been positive so far. We truly appreciate your trust and support.
We look forward to continuing to provide you with a smooth and reliable experience.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
The fastness to which the money appears…
The fastness to which the money appears (PJ was the one that called me).
26 August 2026
Reply from LemFi
Hi Ajaeroh,
Thank you for your feedback. We are delighted to know that you appreciate the speed at which your money is received. We are also pleased to hear that PJ reached out to you and appreciate you taking the time to recognize her support.
Your kind words and continued support are truly appreciated and motivate us to continue providing a fast and reliable service.
If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.
Regards,
Nicolle
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