Since I started using lemfi, all my transactions have always been fast except one day that it remains in progress for a very Long time until I had to call for my refund wich I understood that all m... See more
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I have had a great experience using lemfi.com� for sending money back home. The transactions are always fast, secure, and reliable. Their app is easy to use, and the customer service is excellent... See more
Company replied
Sending money is always so, so seamless and user interface has only gotten better over the years. The only thing that I would say is that sometimes (not often) a glitch would occur where the transacti... See more
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Great app, user friendly but having difference exchange rate same time, same app, difference users make it obvious cos why will that happen. When customer open their app they should see same rate of... See more
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Company details
- #68 of 116 best companies in Financial Institution
About LemFi
Written by the company
The simple and secure platform for all your international payment needs.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to: Send money to friends and family at competitive rates.
Open and manage multi-currency accounts
Earn rewards on qualifying international payments
Use our app in multiple language options (English, Simplified Chinese, French, Spanish, Italian, German, Portuguese, more coming...)
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Our mission at LemFi is to improve the financial lives of the next generation of immigrants.
We call it International Payments for Everyone.
Whether in the United States, the United Kingdom, Europe or Canada. We provide you with the ability to:
You can send money to over 20 countries with LemFi , they are: Brazil, Kenya, India, China, Nigeria, Ghana, Ivory Coast, Pakistan, Philipines, Bangladesh, Cameroon, Benin Republic, Congo, Ethiopia, Gambia, Uganda, Tunisia, Tanzania, Ivory Coast, Mali, Morocco, Sril Lanka, Nepal, Rwanda, Senegal. We're always working to add more to this list
With over 1 million customers, our vision is supported by some of the world's leading investors, and many of the world's brightest minds in financial services work here 😉.
Contact info
United Kingdom
- +442045795921
- support@lemfi.com
- lemfi.com
Send Money to 20+ Countries
4.5
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great rates and timely delivery of…
Great rates and timely delivery of services.
Good customer care from Anna
27 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from LemFi
Hi Martin,
Thank you for your kind feedback.
We appreciate your positive feedback regarding the promptness and efficiency of our service. Ensuring your satisfaction is our top priority, and we remain committed to consistently maintaining and enhancing the quality of our offerings.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
Good way of dealing with customers
Good way of dealing with customers
Pj's is a good staff
27 May 2026
Reply from LemFi
Hi Tokunbo,
Thank you so much for your kind feedback.
We are pleased to learn that you had a positive experience with our service. Your kind acknowledgment of PJ’s assistance is sincerely appreciated, and we will be certain to share your appreciation with them. Testimonials such as yours encourage our team to maintain a high standard of service excellence.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Imar
I have been enjoying LemFi services and…
I have been enjoying LemFi services and the services has been exceptional
Anna
27 May 2026
Good service
27 May 2026
Reply from LemFi
Hello Abdulrahman,
Thank you for choosing LemFi.
We are glad to hear that you are satisfied with our service. Your feedback means a lot to us.
If you require any assistance, please do not hesitate to contact our support team at [support@lemfi.com].
Thank you for your feedback!
Regards,
Jaimelyn
Lemfi has been a real good service to…
Lemfi has been a real good service to use. Straightforward, fast, easy , accessible.
27 May 2026
Reply from LemFi
Hi Caren,
Thank you very much for taking the time to share your feedback and experience with LemFi.
We are truly delighted to hear that you find our service straightforward, fast, easy to use, and accessible. Providing a seamless and reliable experience for our users is one of our highest priorities, and your positive feedback is greatly appreciated by our entire team.
Your trust and support continue to motivate us to improve our services and maintain the quality experience our customers deserve. We are grateful to have you as part of the LemFi community.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for choosing LemFi.
Best regards,
Roselle
I have a good one with this app it…
I have a good one with this app it pretty good and fast
27 May 2026
Reply from LemFi
Hi Oyindamola,
Thank you for taking the time to share your feedback with us.
We are delighted to hear that you have had a positive experience using the LemFi app and that you find our service reliable and fast. Providing a smooth and efficient experience for our users remains one of our top priorities, and your kind feedback means a great deal to us.
Your support and trust encourage us to continue improving our services and delivering the best possible experience to our customers.
Thank you once again for choosing LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com.
We are always available to assist you.
Best regards,
Roselle
My experience has been good so far and…
My experience has been good so far and TJ has been awesome
27 May 2026
Reply from LemFi
Hi Theola,
Thank you for taking the time to share your feedback and experience with LemFi.
We are truly pleased to hear that your experience with our services has been positive so far. It is also wonderful to know that TJ was able to provide you with excellent support and assistance. Your kind words are greatly appreciated and serve as encouragement to our team as we continue striving to deliver the highest level of service to our customers.
At LemFi, we remain committed to providing a reliable, seamless, and satisfying experience for all our users, and feedback such as yours motivates us to continue improving every day.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for your trust and support.
Best regards,
Roselle
Reply from LemFi
Hi Akindele,
Thank you very much for taking the time to share your feedback and experience with LemFi.
We are truly pleased to know that you find our service fast and efficient. Delivering a smooth, reliable, and convenient experience to our users remains one of our highest priorities, and it is always encouraging to receive such positive feedback from valued customers like you.
Your kind words serve as great motivation for our team as we continue working hard to improve our services and maintain the quality experience our users deserve. We greatly appreciate your trust and confidence in LemFi.
Should you have any suggestions or require further assistance in the future, please do not hesitate to reach out to our support team at support@lemfi.com. We are always available to assist you.
Thank you once again for your support and for choosing LemFi.
Best regards,
Roselle
UK Payment Restrictions!
I opened a LemFi account (wallet) & LemFi Savings account, due to high (5%) interest rate, offered in the UK.
What they DON'T tell you until AFTER account opening, is that, there are LIMITS to BOTH paying INTO and OUT of LemFi, as a whole!
I was informed about these unadjustable limits:
Daily £10,000
Weekly £20,000
Monthly £40,000
So, if I want to pay £50,000 into my savings, I can only do that across 2 months.
More worryingly, I can't access my money quickly if there's a problem!
I'm closing my LemFi account ASAP.
27 May 2026
Unprompted review
Reply from LemFi
Hi Customer,
Thank you for sharing your feedback, and we sincerely apologize for any frustration or inconvenience this experience may have caused.
We understand your concerns regarding the transaction limits on your LemFi wallet and Savings account, especially when managing larger amounts.
Unfortunately, we are unable to locate your issue. Rest assured, we are working to improve your experience.
Kindly email us from your registered email at support@lemfi.com and we will be happy to assist you further.
We look forward to hearing from you!
Regards,
Jaimelyn
It’s a fantastic excellent app but please add the…
It’s a fantastic app but please add the USA dollar too so I can send money to the USA
27 May 2026
Reply from LemFi
Hi Olubunmi,
Thank you for your feedback. We are delighted to know that you find LemFi a fantastic app. We also appreciate your suggestion regarding adding USD transfers to the USA, and your feedback will be shared with the relevant team for future consideration as we continue expanding our services.
If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.
Regards,
Nicolle
The support is amazing
The support is amazing, staff like PJ are always quick to respond to issues. However, just a few times, there are issues affecting speed of transactions
27 May 2026
Reply from LemFi
Hi Hassan,
Thank you for your feedback. We are glad to know that you find our support amazing and that PJ has been quick to respond to your concerns. We also appreciate your comments regarding occasional delays affecting transaction speed, and your feedback will be shared with the relevant team as we continue working to improve our service.
If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.
I happy with the service which you…
I happy with the service which you provided to me many thanks pJ.
27 May 2026
Reply from LemFi
Hi Abdulkadir,
Thank you for your feedback. We are glad to know that you are happy with the service provided. We are also pleased to know that PJ was able to assist you well. Your support is truly appreciated.
If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.
Regards,
Nicolle
Quick and reliable
A quick, reliable and interactive app with excellent support.
However, the exchange can be improved.
Anna is an amazing and friendly team member.
27 May 2026
Unprompted review
Reply from LemFi
Hi Ige,
Thank you for your feedback. We are glad to know that you find LemFi quick, reliable, and interactive, and that you are satisfied with our excellent support. We also appreciate your suggestion regarding the exchange rates, and your feedback will be shared with the relevant team as we continue improving our services. We are also pleased to know that Anna provided you with amazing and friendly support.
If you require any further assistance or have any inquiries, please do not hesitate to reach out to our support team at support@lemfi.com.
Regards,
Nicolle
Reply from LemFi
Hello Praise,
Thank you for sharing your feedback with our support representative, Ava.
If you need any further assistance, please do not hesitate to contact our support team at support@lemfi.com.
We appreciate your input and thank you again for your feedback.
Best regards,
Jackie
I am impressed with their saving and…
I am impressed with their saving and investment option they recently added making it possible to earn something on money yet to be sent in account. It’s made it possible to just use it as a platform for savings also. Transfers are fast and convenient for me.
27 May 2026
Reply from LemFi
Hello Joshua,
Thank you for providing your feedback regarding LemFi’s service.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
Great but Slightly Buggy
They offer a lot of Services that enable ease of transfer accross countries, it's just that the experience can be a little buggy as well(delays in the transfer time and refferal programs which I have experienced firsthand), notifications about favourable exchange rates would be nice as well. Thanks to Archie for directing me here to give my opinions and feedback to improve LemFi
27 May 2026
Reply from LemFi
Hello Joseph,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Archie.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
Reply from LemFi
Hello Ewomazino,
Thank you for providing your feedback regarding LemFi’s service and our support representative, Pj.
Should you require any further assistance, please feel free to contact our support team at support@lemfi.com.
We appreciate your input and thank you once again.
Best regards,
Jackie
William
I've always had a wonderful experience with LemFi especially the user experience. it's intuitive and the money transfer flow process much better and cleaner than other apps.
Support agent, Ava, was professional and reached out to know how my experience can be improved. I consider this an excellent customer service.
27 May 2026
Reply from LemFi
Hi Will,
Thank you for your thoughtful feedback. We are glad to hear that you have had a wonderful experience with LemFi and that you find the platform intuitive with a smooth and clean transfer process.
We are also pleased to know that your interaction with our support team was helpful and professional. Your kind words about our customer service mean a lot to us.
We truly appreciate your support and will continue working to maintain and further improve your experience.
If you ever need any assistance, please feel free to contact us at support@lemfi.com. We are always here to help.
~Regards, Cura
Transactions are completed faster than…
Transactions are completed faster than in the past years. No network issues. There's been so much improvement lately.
27 May 2026
Reply from LemFi
Hi Andy,
Thank you for your feedback. We are glad to hear that you have noticed faster transactions, stable performance, and overall improvements in the service. We truly appreciate your support and will continue working to maintain and further enhance your experience.
If you ever need any assistance, please feel free to contact us at support@lemfi.com. We are always here to help.
~Regards, Cura
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