We have been using Lending Crowd for a number of years, Joe Hayllor is our contact. The process is always brilliant and straight forward. They have funded an application of mine this month and the cus... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have been using Lending Crowd for a number of years, Joe Hayllor is our contact. The process is always brilliant and straight forward. They have funded an application of mine this month and the cus... See more
Company replied
I am a borrower Contacted several companies who despite having my own freehold home , a great rental income and other assets refused to loan me even $5000! Lending Crowd were onto it I was ful... See more
I've divested most of my funds from LC now and no longer invest. I still have a number of loans with them which I will let run their course and some bad debt. I feared the worst when the pandemic stru... See more
Having decided to get out (unhappy with rising default rate) I have been finding it hard to sell the rump of my loans. Several that appear to be OK apparently cannot be sold. If the economy goes bad,... See more
LendingCrowd is a financial technology (fintech) lending platform that launched in 2014 to fund the ambitions of businesses the length and breadth of Britain. To support Britain’s vibrant and growing community of small and medium-sized enterprises, our leading-edge technology gets fast and flexible funding to where it’s needed most, helping them grow. Our innovative online platform is complemented by our highly experienced Credit Team, which oversees each loan application. We aim to deliver an outstanding customer experience and offer clear, transparent, rapid business terms and processes.
United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received an email from Lending Crowd advising that there had been a cyber security incident where a "Threat Actor" (whatever that is) had gained unauthorised access to personal information held on a copy of their database. It listed the information relating to me which might have been accessed then listed what it was doing in response, steps I could take, and dedicated support that they were making available. That support included the provision of a dedicated telephone helpline. I called the number which rang out before eventually going to voicemail, where the instruction was to leave a message after the tone. The voicemail cut out part way through and there was no tone. I think it's pretty poor that, within hours of alerting customers to a problem, Lending Crowd were not manning the telephone helpline that they were advertising.
Lending Crowd are not only super competitive when it comes to pricing but the team are always at hand to answer any questions and always give 100% transparency on updates and reasonings on deals and will continue to highly recommend for all customers we deal with

Reply from LendingCrowd
We have been using Lending Crowd for a number of years, Joe Hayllor is our contact. The process is always brilliant and straight forward. They have funded an application of mine this month and the customer is extremely happy and would highly recommend them as well.

Reply from LendingCrowd
dealt with lending crowd for the second time and they were brilliant. the whole process was pain free and they were always free to help when I had any questions

Reply from LendingCrowd
Lending Crowd have just supported one of my clients with a term loan to enable them to invest in a new digital platform. This was not a straightforward transaction as my client is owned by an EOT, which does put a lot of lenders off.
The team at Lending Crowd took time to understand the business and financial performance and put together a great offer.
It was great to work with Richard Montgomery on this transaction who provided regular progress updates, which enabled me to manage my client's expectations.
All in all, a very good experience.

Reply from LendingCrowd
From application to approval and signed documents within 24 hours for a client who urgently required funding for a new contract, very impressive.
The service from Ollie Knott and the team was outstanding and the client was over the moon.
I look forward to continue working with Lending Crowd moving forward!

Reply from LendingCrowd
I have worked with Lending Crowd for 7 years now. They offer exceptional service and always out of their way to support my clients.

Reply from LendingCrowd
Ollie Knott was brilliant in assisting with a rather complex transaction. This isn't the first time the team at Lending Crowd have assisted us in providing effective solutions for our clients and it won't be the last!

Reply from LendingCrowd
I have been using LendingCrowd for years and they have always been a pleasure to deal with. Ollie Knott and Finn Hobbis made the process smooth and hassle free for my client.

Reply from LendingCrowd
Great experience, seamless , quick transaction, great rates and felt more than comfortable during the entire process
Lending Crowd communications are excellent. I have been kept informed on a weekly basis how my investments are doing in a clear and easy to understand format which compares very favourably compared to other investment platforms I have used.
2.79% total rate of return.
Performance of P2P investing. High percentage of bad debts not recovered. 61% of "profit" not released due to bad debit and inability to recover.
I have been trying to contact them for 3 weeks. A secretarial service claims they are always busy and will pass my details on. Decided to email via their link. Still no success. Terrible customer service. Maybe I should stop paying the loan back to get their attention.

Reply from LendingCrowd
I've divested most of my funds from LC now and no longer invest. I still have a number of loans with them which I will let run their course and some bad debt. I feared the worst when the pandemic struck and sold a number of loans. The loans I was unable to sell have generally held up better than expected and the recoveries from my bad debt have been decent. Compared with my experience with other P2P platforms id say this was one of the better ones.
Good at first, but now my money's locked up for the long haul.
When Covid came along, they stopped all new investment for individual investors like me, then they stopped trading on the marketplace so I can't even sell (most often at a loss). All I can do now is wait till my loans are repaid (many years it seems) and pay a 1% withdrawal fee for the privilege. My money's effectively trapped.
There are many better P2P lenders out there.
I've been an investor in the platform for 18 months, although I've decreased my level of investment since the beginning of the year. The platform works well and the buying and selling process is quite straightforward. The auction process for companies issuing new debt is, however, a bit opaque so I usually prefer to buy in the open market. The risks in this kind of investment are high, so I would only advise it for investors with previous experience in debt.
I applied for a laon through Lending crowd few months back and loan sanctionment letter and all other paper work was completed on time. I paid almost 10000 as an insurance cover against loan. I signed all docs and sent them to lending crowd on time but till daye there is no response from their side. Not even a single mail came from their side. It was the worst experience ever I have seen in my life. I strongly do not recommend anybody to go through such kind of filthy experience. lending crowd must return my insurance money and the processing fees which I have paid otherwise I have to take legal action against you people.
I find it very odd that Lending crowd have started replying to new reviews but have ignored all the past reviews. The 5* review posted just before they started replying also reads like an ad for the company...
Sadly like more other reviews here I've walked away from the platform at a loss of over £300 after over 2 years of investment.
I have a grand total of £1000 loaned out which has been listed as bad debt and the replies from lending crowd all read the same -In-fact the only 1 with any real content claimed that the company owner was "close to selling their assets to settle the debt" - This was posted back in Sept, and has been restated in Jan, I understand chasing debts is tricky and asset sales take time but when this happens time and time again you question if the loan company is doing due diligence or just trying to cash in lending money to defaulters.
If I could go back I defo wouldn't have bothered...
Best avoided if your an investor, they don't try very hard to chase defaulters, they say they do but I have seen no evidence of this, I have withdrawn nearly all of my investment with them, the guarantees given on the debt on every one of mine that have defaulted have proven to be worthless in every case and I have just had to accept them as bad debt..
Customer service just consists of denials and rebuttals of anything you say or raise with them, in my experience the debt defaulters will be a lot more happy with them than their investors, the defaulters get an easy ride.
Can't see much of a long term future for this company the way it is operating.

Reply from LendingCrowd
I am a borrower
Contacted several companies who despite having my
own freehold home , a great rental income
and other assets refused to loan me even $5000!
Lending Crowd were onto it
I was fully vetted which was expected
My client manager Eli Elkington (NZ) was great to work with
Was gently guided through the process and responded well to any questions
Definitely recommended
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.