LendingCrowd Reviews 

41
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We have been using Lending Crowd for a number of years, Joe Hayllor is our contact. The process is always brilliant and straight forward. They have funded an application of mine this month and the cus... See more

Company replied

Rated 5 out of 5 stars

I am a borrower Contacted several companies who despite having my own freehold home , a great rental income and other assets refused to loan me even $5000! Lending Crowd were onto it I was ful... See more

Rated 4 out of 5 stars

I've divested most of my funds from LC now and no longer invest. I still have a number of loans with them which I will let run their course and some bad debt. I feared the worst when the pandemic stru... See more

Rated 1 out of 5 stars

Having decided to get out (unhappy with rising default rate) I have been finding it hard to sell the rump of my loans. Several that appear to be OK apparently cannot be sold. If the economy goes bad,... See more

Company details

  1. Non-bank financial service

Written by the company

LendingCrowd is a financial technology (fintech) lending platform that launched in 2014 to fund the ambitions of businesses the length and breadth of Britain. To support Britain’s vibrant and growing community of small and medium-sized enterprises, our leading-edge technology gets fast and flexible funding to where it’s needed most, helping them grow. Our innovative online platform is complemented by our highly experienced Credit Team, which oversees each loan application. We aim to deliver an outstanding customer experience and offer clear, transparent, rapid business terms and processes.


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4.1

Great

TrustScore 4 out of 5

41 reviews

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4.1

All reviews

(41)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

Support Offered But Not Provided

I received an email from Lending Crowd advising that there had been a cyber security incident where a "Threat Actor" (whatever that is) had gained unauthorised access to personal information held on a copy of their database. It listed the information relating to me which might have been accessed then listed what it was doing in response, steps I could take, and dedicated support that they were making available. That support included the provision of a dedicated telephone helpline. I called the number which rang out before eventually going to voicemail, where the instruction was to leave a message after the tone. The voicemail cut out part way through and there was no tone. I think it's pretty poor that, within hours of alerting customers to a problem, Lending Crowd were not manning the telephone helpline that they were advertising.

18 September 2026
Unprompted review
Rated 5 out of 5 stars

Lending Crowd are not only super…

Lending Crowd are not only super competitive when it comes to pricing but the team are always at hand to answer any questions and always give 100% transparency on updates and reasonings on deals and will continue to highly recommend for all customers we deal with

3 September 2026
Unprompted review
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Reply from LendingCrowd

Delighted to read that, Josh! The LendingCrowd team works hard to make life easier for you and your clients – looking forward to the next one!

Rated 5 out of 5 stars

Brilliant Service

We have been using Lending Crowd for a number of years, Joe Hayllor is our contact. The process is always brilliant and straight forward. They have funded an application of mine this month and the customer is extremely happy and would highly recommend them as well.

18 August 2026
Unprompted review
LendingCrowd logo

Reply from LendingCrowd

Thank you Amelia - great to hear your customer was pleased with the LendingCrowd service!

Rated 5 out of 5 stars

Great service!

dealt with lending crowd for the second time and they were brilliant. the whole process was pain free and they were always free to help when I had any questions

17 June 2026
Unprompted review
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Reply from LendingCrowd

Thanks Ashley – great to hear you had a positive experience with LendingCrowd and hope we can help again in the future!

Rated 5 out of 5 stars

Lending Crowd support my client's loan application

Lending Crowd have just supported one of my clients with a term loan to enable them to invest in a new digital platform. This was not a straightforward transaction as my client is owned by an EOT, which does put a lot of lenders off.

The team at Lending Crowd took time to understand the business and financial performance and put together a great offer.

It was great to work with Richard Montgomery on this transaction who provided regular progress updates, which enabled me to manage my client's expectations.

All in all, a very good experience.

15 January 2026
Unprompted review
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Reply from LendingCrowd

Thank you Calvin - pleasure working with you and supporting your client with a business loan that met their needs!

Rated 5 out of 5 stars

Application to Drawdown - 24 hours!

From application to approval and signed documents within 24 hours for a client who urgently required funding for a new contract, very impressive.
The service from Ollie Knott and the team was outstanding and the client was over the moon.
I look forward to continue working with Lending Crowd moving forward!

31 July 2025
Unprompted review
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Reply from LendingCrowd

Thank you Matt – great working with you to help your client with their funding needs!

Rated 5 out of 5 stars

I would recommend

I have worked with Lending Crowd for 7 years now. They offer exceptional service and always out of their way to support my clients.

31 July 2025
Unprompted review
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Reply from LendingCrowd

Thanks for all your support over the past seven years Alex!

Rated 5 out of 5 stars

Ollie Knott was brilliant in assisting…

Ollie Knott was brilliant in assisting with a rather complex transaction. This isn't the first time the team at Lending Crowd have assisted us in providing effective solutions for our clients and it won't be the last!

29 July 2025
Unprompted review
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Reply from LendingCrowd

Thank you Alec – Ollie and the rest of the LendingCrowd team look forward to helping many more of your clients!

Rated 5 out of 5 stars

Hassle free business funding

I have been using LendingCrowd for years and they have always been a pleasure to deal with. Ollie Knott and Finn Hobbis made the process smooth and hassle free for my client.

16 July 2025
Unprompted review
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Reply from LendingCrowd

Thank you Jacob – delighted to help your client fund their ambitions with a LendingCrowd loan!

Rated 5 out of 5 stars

Great experience

Great experience, seamless , quick transaction, great rates and felt more than comfortable during the entire process

25 November 2024
Unprompted review
Rated 4 out of 5 stars

Excellent communications are…

Lending Crowd communications are excellent. I have been kept informed on a weekly basis how my investments are doing in a clear and easy to understand format which compares very favourably compared to other investment platforms I have used.

27 November 2024
Unprompted review
Rated 1 out of 5 stars

2.79% total rate of return.

2.79% total rate of return.
Performance of P2P investing. High percentage of bad debts not recovered. 61% of "profit" not released due to bad debit and inability to recover.

6 August 2024
Unprompted review
Rated 1 out of 5 stars

I have been trying to contact them for 3 weeks

I have been trying to contact them for 3 weeks. A secretarial service claims they are always busy and will pass my details on. Decided to email via their link. Still no success. Terrible customer service. Maybe I should stop paying the loan back to get their attention.

16 March 2023
Unprompted review
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Reply from LendingCrowd

Hi Kevin - sorry to hear this. I will ask our team to call you directly. Thanks

Rated 4 out of 5 stars

One of the better P2P platforms

I've divested most of my funds from LC now and no longer invest. I still have a number of loans with them which I will let run their course and some bad debt. I feared the worst when the pandemic struck and sold a number of loans. The loans I was unable to sell have generally held up better than expected and the recoveries from my bad debt have been decent. Compared with my experience with other P2P platforms id say this was one of the better ones.

22 February 2021
Unprompted review
Rated 2 out of 5 stars

Good at first...but...

Good at first, but now my money's locked up for the long haul.
When Covid came along, they stopped all new investment for individual investors like me, then they stopped trading on the marketplace so I can't even sell (most often at a loss). All I can do now is wait till my loans are repaid (many years it seems) and pay a 1% withdrawal fee for the privilege. My money's effectively trapped.
There are many better P2P lenders out there.

28 January 2021
Unprompted review
Rated 4 out of 5 stars

Investor for 18 months

I've been an investor in the platform for 18 months, although I've decreased my level of investment since the beginning of the year. The platform works well and the buying and selling process is quite straightforward. The auction process for companies issuing new debt is, however, a bit opaque so I usually prefer to buy in the open market. The risks in this kind of investment are high, so I would only advise it for investors with previous experience in debt.

17 August 2020
Unprompted review
Rated 1 out of 5 stars

Fraud made by Lending Crowd.

I applied for a laon through Lending crowd few months back and loan sanctionment letter and all other paper work was completed on time. I paid almost 10000 as an insurance cover against loan. I signed all docs and sent them to lending crowd on time but till daye there is no response from their side. Not even a single mail came from their side. It was the worst experience ever I have seen in my life. I strongly do not recommend anybody to go through such kind of filthy experience. lending crowd must return my insurance money and the processing fees which I have paid otherwise I have to take legal action against you people.

5 August 2020
Unprompted review
Rated 1 out of 5 stars

Bad debt after bad debt...

I find it very odd that Lending crowd have started replying to new reviews but have ignored all the past reviews. The 5* review posted just before they started replying also reads like an ad for the company...

Sadly like more other reviews here I've walked away from the platform at a loss of over £300 after over 2 years of investment.

I have a grand total of £1000 loaned out which has been listed as bad debt and the replies from lending crowd all read the same -In-fact the only 1 with any real content claimed that the company owner was "close to selling their assets to settle the debt" - This was posted back in Sept, and has been restated in Jan, I understand chasing debts is tricky and asset sales take time but when this happens time and time again you question if the loan company is doing due diligence or just trying to cash in lending money to defaulters.

If I could go back I defo wouldn't have bothered...

7 May 2020
Unprompted review
Rated 1 out of 5 stars

Great Idea but Poorly Executed

Best avoided if your an investor, they don't try very hard to chase defaulters, they say they do but I have seen no evidence of this, I have withdrawn nearly all of my investment with them, the guarantees given on the debt on every one of mine that have defaulted have proven to be worthless in every case and I have just had to accept them as bad debt..

Customer service just consists of denials and rebuttals of anything you say or raise with them, in my experience the debt defaulters will be a lot more happy with them than their investors, the defaulters get an easy ride.

Can't see much of a long term future for this company the way it is operating.

6 March 2020
Unprompted review
LendingCrowd logo

Reply from LendingCrowd

Sorry to hear about your experience Glyn. I know you have been in contact with Customer Services. As in any business lending, losses will happen - currently our lifetime bad debt is just under 2% and we consider ourselves to be at the more conservative end of the business lending market. Last year we only paid out on just over 5% of all business loan applications we received and we are very focused on the ability of the business to repay in our rigorous credit assessment processes. Recovery action can take time and may not always guarantee a complete recovery outcome.

Rated 5 out of 5 stars

I am a borrower

I am a borrower
Contacted several companies who despite having my
own freehold home , a great rental income
and other assets refused to loan me even $5000!
Lending Crowd were onto it
I was fully vetted which was expected
My client manager Eli Elkington (NZ) was great to work with
Was gently guided through the process and responded well to any questions
Definitely recommended

13 January 2020
Unprompted review

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