Lifestyle Fitness Reviews 

993
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 107 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff as friendly, helpful, and knowledgeable, contributing to a welcoming atmosphere and positive experience. People frequently praise the excellent and clean facilities, noting the well-maintained equipment and overall positive user experience. However, some people mentioned specific concerns regarding staff interactions, such as feeling less welcomed as younger visitors or desiring more active assistance in certain areas.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Facilities

Clients share positive opinions on facilities, with many reviewers praising the clean and well-maintained... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the helpful and friendly... See more

Product

Users describe ambiguous interactions with the product, with many praising the great range of equipment... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the gym is always clean throughout and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I enjoy every visit to Lifestyle Fitness. I am rebuilding muscle strength after weight loss. Excellent facilities, always clean, grat equipment to help me meet my goal. The staff are always friendl... See more

Company replied

Rated 5 out of 5 stars

I thoroughly enjoy working out at Lifestyle fitness Avon Valley. The equipment is sufficiently effective, all looking almost new with just the right amount of people each time on equipment, never... See more

Company replied

Rated 5 out of 5 stars

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goe... See more

Company replied

Rated 5 out of 5 stars

Excellent experience I have had. From signing up giving me the information I needed about the gym and what is offered. Always greeted with a smile and very friendly and warming. The gym is always very... See more

Company replied


Company details

  1. #8 of 18 best companies in Gym
  2. #142 of 235 best companies in Fitness and nutrition
  3. #7 of 11 best companies in Fitness centre

Written by the company

Lifestyle Fitness are a national UK gym chain specialising in local authority and education sector partnerships. To improve our facilities we would be grateful if you select a location before leaving a review.

Lifestyle Fitness

Written by the company

• No Contracts*
Enjoying fitness, without the commitment!
• Free Classes*
Our sites have a range of classes, to get you moving! Including Les Mills and Spinning - which comes at no additional cost!
• Around the clock, unlimited fitness*
Making fitness flexible to you!
• Affordable 'Premium' Fitness
Each gym is kitted out with industry leading equipment without the extortionate monthly membership cost.
• Great facilities
Some* of our gyms have sauna/steam rooms as standard, and some even have swimming facilities.
• We pay you to lose weight!
Out 'Earn While You Burn' scheme, pays members to lose weight, and there's no catch!
• Refer A Friend
Referring one friend = one month free! There are many other rewards ready to be gained too!
• Booking made easy
Booking classes doesn't have to be difficult, especially with the use of our online portal! **
• Day Passes
Why buy before trying? Are you staying in the local area? Take full advantage of our day passes! (We also have free ones...)
• Airy
All our gyms are aesthetically pleasing and present a modern feel - prompting a good workout mood.
• Terms & Conditions
* Subject to location ** External booking sites may have to be used, depending on location.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

993 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(993)

109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing staff so friendly

Amazing staff so friendly . Easy to approach to ask any questions

4 July 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Julie,

Thank you so much for the fantastic rating! We are so glad to hear that you find our team friendly, approachable, and always ready to help with any questions.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

A great gym at a really good price.

Michelle, the manager, was brilliant at my induction. She's always helpful and friendly, as are the rest of the staff. The machines are great - I really appreciate that they link with a smartwatch. The place is clean and airy and never overcrowded. I just hope we manage to get my phone working for the access doors soon!

10 July 2026
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Reply from Lifestyle Fitness

Dear Jacinta,

Thank you for the wonderful review! We are thrilled to hear you're enjoying our equipment, smartwatch compatibility, and clean environment.

We will pass your shout-out along to Michelle, she will be delighted to hear your feedback! Please catch our front desk team during your next visit so we can get that digital door entry sorted out on your phone right away.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Very helpful and friendly make you feel…

Very helpful and friendly make you feel welcome

9 July 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Hilary,

Thank you so much for the review! We are delighted to hear that our team has made you feel so welcome and supported. We look forward to seeing you again soon!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

It's really nice and makes me happy to…

It's really nice and makes me happy to do.

1 July 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Member,

Thank you for the lovely review! Knowing that visiting our gym makes you happy truly warms our hearts. We love having you with us!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

New to the gym at 75

Very good facilities. Friendly staff, Jamie deserves a special mention for introducing us to the kit and his advice to get started.
Clean facilities, use of hand wipes and cleaning your kit after use appreciated.
Really enjoying the experience which is completely new to both of us. Inclusive gym do not feel uncomfortable being in our seventies. Only thing we dislike is need to use Google wallet or similar to enter. I would have given 5 stars if we could use a non digital card without having to pay extra for one.

30 June 2026
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Reply from Lifestyle Fitness

Dear Jacqueline,

Thank you for the wonderful review! We are so thrilled to hear that you and your partner are loving your experience with us and feeling completely welcome in our inclusive community.

We will certainly pass your special shout-out along to Jamie for giving you such a great induction! We also appreciate your feedback regarding access options, and we’ll share your note on physical entry passes with management. See you both at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 3 out of 5 stars

Toilets are totally inadequate with…

Toilets are totally inadequate with very poor standard of cleanliness.
Air conditioning needed in room for daytime fitness classes.
However, the staff are very polite and helpful

30 June 2026
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Reply from Lifestyle Fitness

Dear Katy,

Thank you for your review and feedback. While we are glad to hear our staff were polite and helpful, we are deeply sorry to learn about the issues with toilet cleanliness and temperature during daytime classes.

We hold our hygiene and comfort standards very high, and we have shared your comments directly with our site team to address cleaning protocols and studio ventilation immediately. Thank you for helping us improve.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good gym

At this life style gym, staff are welcoming, friendly and very supportive
Great place to work out

28 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Ruth,

Thank you for the stellar rating! We're absolutely delighted to hear that our team has provided a welcoming, friendly, and supportive environment for your workouts. Keep up the fantastic work!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

This is a brilliant gym

This is a brilliant gym, it has a great range of equipment and a friendly atmosphere. The staff are lovely and the facilities are clean, the changing room has everything you need. As a regular gym goer that has been to several gyms I really rate Lifestyle Fitness for value and facilities.

3 July 2026
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Reply from Lifestyle Fitness

Dear Kat,

Thank you for the amazing review! As a seasoned gym-goer, your high praise for our equipment variety, clean changing rooms, and exceptional value means a lot to us. We love having you with us!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Was made to feel welcome when first…

Was made to feel welcome when first arrived, nice amount of equipment and looks well looked after, staff are always happy to help and are approachable.
Would like to see more stickers on equipment for the best way to use some of the machines.
Thankyou for making me feel welcome.

25 June 2026
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Reply from Lifestyle Fitness

Dear Member,

Thank you for the lovely review and for letting us know you felt so welcome from the moment you arrived! We love the suggestion about adding more instruction stickers to the equipment to maximize the usability of the machines, and we will look into this right away.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Nice gym and very organised and the…

Nice gym and very organised and the staff are friendly. Highly recommended

25 June 2026
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Reply from Lifestyle Fitness

Dear Myra,

Thank you for the fantastic rating and high recommendation! We're so glad you find our gym highly organized and our team friendly. We look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

The instructors are great and the…

The instructors are great and the classes are varied. I don’t use the gym so can’t say anything about the equipment in there. My only negatives would be around the parking and no time between most classes for equipment to put away and new class starting.

30 June 2026
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Reply from Lifestyle Fitness

Dear Susan,

Thank you for your review and for highlighting our great instructors and varied classes! We appreciate your constructive feedback regarding the parking space and the quick turnaround time between classes. We'll pass this along to our team to see how we can better manage the transition periods for equipment layout.

Warm regards,
The Lifestyle Fitness Team

Rated 4 out of 5 stars

Lifestyle fitness Bollington

Both my husband and I have been loyal members for nearly ten years now. I love attending the classes, especially now I have just retired. I also taught myself how to front crawl after COVID and now swim a mile twice a week. It's a real bonus having the leisure centre in the heart of the village!

23 June 2026
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Reply from Lifestyle Fitness

Dear Julie,

Thank you so much for the review and for being such loyal members with us for nearly ten years! We are absolutely delighted to hear that you love our classes during your retirement and huge congratulations on teaching yourself front crawl to smash those mile-long swims. Having our centre right in the heart of the Bollington village community means the world to us.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Helpful staff

Staff all very pleasant and helpful. Nice small gym but has all the equipment required. Great that the cost includes the classes. Just wish it wasn't limited opening hours

22 June 2026
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Reply from Lifestyle Fitness

Dear Val,

Thank you for the wonderful rating! We're thrilled to hear that you enjoy our pleasant staff, well-equipped space, and our inclusive class pricing. We appreciate your feedback regarding the opening hours and will certainly share this note with our management team for future consideration.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Good facility.

Good equipment.
Clean gym and changing rooms.
Sauna - not so much this weather though.
Friendly clients and staff.

28 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Jonathan,

Thank you so much for the review! We're glad you're happy with the equipment, clean gym, changing rooms, and our friendly community. Totally fair point on the sauna in this weather, too!

We look forward to seeing you at you at the gym.

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great little gym

Good price , good facilities and friendly staff.

26 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Wayne,

Thank you for the fantastic rating! We're thrilled to hear that you love our facilities, good prices, and friendly team.

Thanks for being part of our community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing gym

It is a really good gym with loads of variety facilities. The staff are lovely and are always welcoming and there if you need any help. It’s very clean and kepted well. I would 100% recommend this gym if your looking on starting up or moving to a new gym.

2 June 2026
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Reply from Lifestyle Fitness

Dear Mia,

Thank you so much for the wonderful review and the 100% recommendation! We're absolutely delighted to hear that you find the gym clean, well-kept, and that our team has made you feel so welcome.

We love having you with us, and we'll always be right here if you need any help with your routine!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Amazing experience so far.

Amazing experience so far.

My local gym, back to working out after 10years and the guys and ladies have been exceptional, welcoming and accommodating. Lots of facilities to use, staffs are have been very helpful. Will recommend if you are in the Basingstoke area.

27 May 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Michael,

Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you find our staff very helpful.

We will pass your kind feedback on to the club team, and we look forward to seeing you at your next workout!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Great gym would highly recommend

Great gym would highly recommend

9 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Amanda,

Thank you so much for the fantastic review and for highly recommending our Bollington club! We are absolutely thrilled to hear that you think it's a great gym.

We love having you as part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Generally a nice atmosphere and…

Generally a nice atmosphere and pleasant staff At Matthew Arnold

7 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Mr Patel,

Thank you so much for the rating and kind review! We are delighted to hear that you enjoy the nice atmosphere and find our staff pleasant at our Staines (Matthew Arnold) club.

We love having you as a part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

Rated 5 out of 5 stars

Grate facilities with good range of…

Grate facilities with good range of equipment.

4 June 2026
Lifestyle Fitness logo

Reply from Lifestyle Fitness

Dear Stephen,

Thank you so much for the fantastic rating! We are absolutely thrilled to hear that you are enjoying the great facilities and the good range of equipment at our Lightwater club.

We love having you as a part of our fitness community!

Warm regards,
The Lifestyle Fitness Team

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