Locauto Group - Grosseto Reviews 

Hi there. Yes quite happy with the experience. From start to finish. No waiting, attendant was pleasant, thorough and processed us in no time. Will definitely recommend

They were extremely accommodating arranging the drop off and pick up of the vehicle at our hotel. That was very helpful and appreciated. The only suggestion would be to add toll road transponders to all rental vehicles.

Link to the pick up location was WRONG! I lost over one hour to find the rental office in Grosseto!

The Lady spoke perfect English, explain the rental conditions very clear, helped us to get the best car according to our needs.
No problems with the car, we used the rental daily, easy to put the fuel.

excellent customer service car was very clean, highly recommended

Had a great experience. We got a great SUV. And both pick up and drop off was very smooth..

prompt, professional, friendly service at beginning and end of contract, thank you!

Customer service was spot on.
Car was excellent.
Location of car rental was only 300 metres from train station.
Overall a very easy and positive experience, would highly recommend and would use again.

We had a wonderful experience with Dorotea (Dorothea)! Thank you very much. If we could give ten stars, we would. We were in Grosseto for a wedding last summer and needed to exchange the car which we had rented in Rome. We were kind of desperate and arrived at the station just as it was closing (1800, I think). Even though it was closing time and she had probably already worked hard all day, Dorotea was so kind and friendly and professional - she willingly stayed to help us (probably until 1830!!) - she located a great car(a beautiful yellow stick-shift/manual which we named the Bumblebee) and helped us quickly get through the necessary paperwork. My wife and I did not know whether a car would be available, and we were stressed for sure driving around Grossetto for the first time, and Dorotea put us as ease with a very calm, friendly, good-humored and professional - and COMPETENT - demeanor and excellent behavior. We left with a great car and it made the rest of the day so much better. We look forward to stopping at this Locauto whenever we are back in Tuscany/Grosseto. Highly recommend this location of Locauto - and grazie mille to Dorotea!

This car was delivered extremely dirty inside and outside. The outside was full of scratches and damages to the rims. No offer in Grosseto to clean the car,give me another or give a discount.
The return rental station in Verona was chocked to see the condition of this car, stating it violated company policies.

The ease and convenience of the rental in Grosseto, Italy. Dorothea was kind, helpful and professional in every way.

Warm, friendly, efficient greeting and excellent service.

As always, very professional and friendly. Thank you! We will come back for sure. Ciao e a presto

Great service great car super easy and fast very helpful people

Kind and effective service, totally recommendable.

i had great service because Dorotea listen to my situation and provides best advise
Very fortunate to have her, I ran a factory and I recognize the goods ones... she is excellent

Great new car! Good service too

Check in and check out procedures were very unprofessional. Damage reports not properly managed at check in and over zealous damage recording at check out.