I had the the task fo arranging a storage Unit in Paris for our company based out of Australia. I was pleasantly surprised when i first got a response from Pregana with all the the details we needed.... See more
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Français: Bon service, rapide et pratique. Coût raisonnable. C'est un peu loin de Paris, mais vu la période de réduction de 6 mois, ça vaut le coup. Le bâtiment est nouvellement construit et pr... See more
Company replied
The staff specifically Lyna was extremely nice professional and Amazing.the storage is very clean and secure not confusing at all ! I highly recommend it ! Thank you so much
Company replied
Farah helped me to solve it in a very short time, without seeing each other. Also, the special offer was very important for my decision. Thank you very much. Adrian Mantu
Company replied
Company details
Written by the company
Chez Lockall, nous accompagnons les particuliers et les professionnels avec des solutions de stockage simples, pratiques et sécurisées, pensées pour le quotidien. Nos centres modernes à Paris et en Île-de-France proposent des box de stockage et garde-meubles de 0,5 à 50 m², adaptés à tous les besoins : déménagement, travaux, manque de place ou stockage de matériel. Plus flexible qu’un garde-meuble traditionnel, Lockall vous offre un accès libre à votre box 7j/7, pour déposer ou récupérer vos affaires quand vous le souhaitez. Tout est conçu pour faciliter votre expérience : parking et aire de déchargement, outils de manutention disponibles sur place, service de réception de colis et vente de matériel d’emballage pour le déménagement. Notre priorité est de proposer un service fiable, transparent et confortable, avec des espaces propres, sécurisés et faciles d’accès. Chez Lockall, vous bénéficiez d’une solution de stockage sereine, pratique et adaptée à votre rythme.
Contact info
50 Avenue Foch, 75116, Paris, France
- contact@lockall.fr
- lockall.fr
4.8
Excellent
604 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Lockall
Bonjour Carlos,
Thank you for taking the time to leave us a review !
Be careful with the payment. They might keep charging you monthly after the service.
My problem was not with the experience itself. The person who received us there was nice and helpful. My problem is with the company. I made my reservation and payed for it by a link they sent before arrival. This was in October 2025. Then, I found that I am being charged in my credit card an huge amount monthly!!! November, December, January,... and it would keep going... An amount that I have no idea where it comes from. After several emails to this day, no one said sorry and gave me back my money. This is fraud and not acceptable at all.
27 October 2025
Unprompted review
Reply from Lockall
Hello Raquel,
Thank you for your feedback. We're sorry to hear about your disappointment and understand your frustration regarding the charges.
Please note that, as per our rental terms clearly stated in the contract, a one-month notice is required to end the rental agreement. Unfortunately, we had not been informed that the box had been vacated, which is why the contract remained active and monthly charges continued. Once you reached out to our team in January, the termination was immediately processed and a refund for one month was issued as a gesture of goodwill.
We remain available if you need any further clarification and sincerely regret that this situation impacted your experience.
Best regards,
The Lockall Team
It was a great experience for us
It was a great experience for us. Our contact was amazing. Thank you Chris. Fast, easy and efficient.
13 November 2025
Reply from Lockall
We’re delighted to hear that your experience was smooth and efficient. We’re also glad Chris was able to assist you so well.
If you need anything in the future, feel free to reach out, we’re always here to help!
The staff specifically Lyna was…
The staff specifically Lyna was extremely nice professional and Amazing.the storage is very clean and secure not confusing at all ! I highly recommend it !
Thank you so much
3 November 2025
Unprompted review
Reply from Lockall
Hi Marylin,
Thank you so much for your kind words! We're delighted to hear that your experience at Lockall Argenteuil was positive and that Lyna was able to assist you so well. We’re glad you appreciate the cleanliness, security, and ease of access of our site.
We look forward to welcoming you again soon!
Amazing experience
Amazing experience: next day availability, provided moving contacts, clean, everyone was friendly.
29 September 2025
Reply from Lockall
Thank you so much for your feedback! We’re delighted that you enjoyed the quick availability, the cleanliness of our facilities, and the support of our friendly team. We look forward to welcoming you back to Lockall!
Reply from Lockall
Florian,
Thank you for your kind words! We're glad you appreciated the quick response and professional communication.
Looking forward to seeing you again at Lockall!
Farah helped me to solve it in a very…
Farah helped me to solve it in a very short time, without seeing each other.
Also, the special offer was very important for my decision.
Thank you very much.
Adrian Mantu
27 May 2025
Reply from Lockall
Thank you, Adrian, for your kind feedback! We're glad to hear that Farah was able to assist you quickly and efficiently. We're also happy the special offer helped with your decision. Looking forward to welcoming you again at Lockall!
The communication was great and the…
The communication was great and the sales staff were friendly, professional and very helpful.
14 May 2025
Reply from Lockall
Thank you so much for your kind words! We’re glad you had a smooth and positive experience with our team. Don’t hesitate to reach out if you need anything.
We’re always here to help!
Reply from Lockall
Good morning Jeff,
Thank you for your positive review!
Nickel
Bâtiment neuf
Local nickel
Application de gestion nickel
Service nickel
Personnel sympa
Non rapport qualité prix
5 April 2025
Reply from Lockall
Bonjour Ghislain,
Merci pour votre message ! Nous sommes ravis que la qualité de nos installations, de notre application et de notre équipe vous ait pleinement satisfait. À très bientôt chez Lockall !
Professional, friendly, and efficient!
Everyone I spoke with during the process of finding a storage unit at Lockall was professional, efficient, and kind, notably Axel. It was easy and straightforward to book a storage unit.
12 November 2024
Reply from Lockall
Dear Mallory,
Thank you for your kind words! We're thrilled to hear that your experience with Lockall was easy and straightforward, and that Axel and the team were able to provide professional, efficient, and kind service. We truly appreciate your feedback and look forward to serving you again!
Best regards,
Lockall's team
Reply from Lockall
Thank you for your great feedback! We're so glad to hear that you had a quick and efficient experience, and that Karl was able to assist you effectively. We appreciate your positive comments and look forward to serving you again!
Best regards,
Lockall's team
Super
Français:
Bon service, rapide et pratique. Coût raisonnable. C'est un peu loin de Paris, mais vu la période de réduction de 6 mois, ça vaut le coup. Le bâtiment est nouvellement construit et propre et tout a l'air bien. Parmi d'autres entreprises, j'ai choisi ici
English:
Good service, fast and convenient. Reasonable cost. It is a bit far from Paris, but considering the 6-month discount period, it is worth it. The building is newly built and clean and everything looks good. Among other companies, I chose here
پارسی:
خدمات خوب، سریع و راحت. هزینه مناسب. کمی از پاریس دور است ولی به قیمتش در این دوره تخفیف ۶ ماهه میارزد. ساختمان نوساز و تمیز است و همه چیز خوب بنظر میرسد . در بین بقیه شرکتها من اینجا را برگزیدم.
6 August 2024
Reply from Lockall
Bonjour Farah,
Merci pour votre retour positif ! Nous sommes ravis que notre service, ainsi que les installations, vous aient satisfait. Nous espérons continuer à vous offrir une excellente expérience pendant toute la durée de votre contrat. Merci d'avoir choisi Lockall !
Tres acceuilliant
18 June 2024
Reply from Lockall
Bonjour,
Nous vous remercions d'avoir pris le temps de partager votre avis positif avec nous. Nous sommes ravis de vous savoir satisfait.
A bientôt
Best customer service!
14 June 2024
Reply from Lockall
Dear Michelle,
Thank you for taking the time to share your experience!
Best regards,
Lockall's team
Very easy to access
Very easy to access. Clean. Practical. Great location.
The only thing, only one elevator working. But probably it was just today
25 October 2023
Reply from Lockall
Dear Griselda,
We appreciate your feedback and apologize for any inconvenience caused. We are currently undergoing expansion work at our centre, and during this period, we regrettably have only one elevator in operation. We understand that this can be less convenient, but it's a temporary situation as we work to improve our facilities. Your understanding is greatly appreciated. If you have any more questions or concerns, please don't hesitate to contact us. Thank you for your patience and for choosing us.
Best regards,
Lockall's team
Reply from Lockall
Bonjour Lisa,
Merci beaucoup d'avoir pris le temps de nous laisser votre avis positif !
Excellente journée
Best Customer Service
I had the the task fo arranging a storage Unit in Paris for our company based out of Australia. I was pleasantly surprised when i first got a response from Pregana with all the the details we needed. He made the decision very easy when comparing to other storage options in Paris. He's customer service has been absolutely incredible, I honestly couldn't ask for more. I throughly enjoy communicating with him as he never seizes to amaze me with the level of detail he supplies as well as going above and beyond for any requests. We are so happy with this investment.
24 August 2023
Unprompted review
Reply from Lockall
Dear Lauren,
We are truly delighted to hear about your positive experience with our services, and we appreciate you taking the time to share your feedback. It's wonderful to know that our team member, Pregana, was able to provide you with exceptional customer service and assist in arranging your storage unit in Paris.
We strive to go above and beyond to ensure that our customers have a seamless and satisfactory experience with us. Your kind words motivate us to continue delivering the best service possible.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Reply from Lockall
Good morning Stacey,
Thank you very much for taking the time to leave us a positive review!
Good experience and fast service
28 June 2023
Unprompted review
Reply from Lockall
Thank you very much for your positive review. We are happy you enjoyed your experience.
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