All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came int... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Our family have always used Lodge Brothers, as you know what you are getting with them. A first class service, carried out with compassion and professionalism. From the moment you walk into the... See more
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This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying... See more
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Can’t fault the service we received from Boutells/ lodge bros Byfleet. From start to finish they were impeccably professional, empathetic and organised. They made what felt like a very difficult proc... See more
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Company details
- #1 of 17 best companies in Funeral Director
- #1 of 4 best companies in Casket Service
- #1 of 11 best companies in Cremation Service
- #1 of 12 best companies in Funeral home
- #2 of 156 best companies in Legal Services
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6k reviews
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Very professional and dignified
All staff were professional and dignified whilst maintaining compassion at all times
6 August 2026
Wholesome, kind & caring
How do you rate the people who bury your mother? Well these people did it with dignity respect and most of all, humour. My Mum was dying for a long time so having been recommended by my mate (who happens to be a vicar) Lodge didn’t just do us proud but did my Mum proud. No one wants to recommend a funeral director- that’s the last thing you want. However should you need one, Lodge Brothers were fantastic. Thanks guys. And sorry Shazza for putting you in counselling.
26 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and for sharing such a personal message. We are pleased to hear that your mum was cared for with dignity, respect and even a little humour and that our team made a difficult time a little easier for you and your family. We will be sure to pass your thanks on to the team and especially Shazza! Kind regards Robert Lodge
Excellent service as usual
Excellent service as usual. Jackie at Hounslow is a god send very professional and a pleasure to work with in such trying times.
Thank God for Jackie she is a great lady
1 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind 5* review. We are so pleased to hear that Jackie has been such a great support and made a difficult time a little easier with her professionalism and care. We will be sure to pass your lovely feedback on to Jackie and the Hounslow team. Kind regards Robert Lodge
Clear communication
Clear communication - you know what you are going to get -helpful advice and efficient and timely achievement of the plans made. Very supportive and kindly staff, which is very helpful at such a difficult time. The memorials we had ordered look wonderful and are very effective in their places now the interment has happened. Thank you.
4 September 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share such kind and thoughtful feedback. We are very pleased to hear that you found our communication clear and our advice helpful throughout the process. We understand that arranging a memorial during such a difficult time can be incredibly emotional and it means a great deal to us to know that our team were able to provide the support and reassurance you needed. We are also delighted to hear that the memorials look wonderful and are now beautifully placed following the interment. Thank you for choosing and placing your trust in Lodge Brothers. Kind regards Robert Lodge
seeing your loved on a journey that was perfect.
lodge bros. gave us the best of their experience, it was conducted with respect very dignified with warmth that made us a family very comfortable we couldnt ask for more.
2 September 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that you and your family felt so well cared for and that everything was handled with warmth, respect and dignity. Kind regards Robert Lodge
A perfect funeral
This is the second time we have used Lodge Brothers and the service has been impeccable throughout. Jo is a delight to work with and saw us through a few sticky moments with no problem at all. Trying to line everything up in the midst of the holiday season wasn't easy but everything went so well and my mother had exactly the funeral she wanted. Thank you to all of you.
28 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us, and for choosing Lodge Brothers once again. It is wonderful to hear how much Jo’s support meant to you and that she was able to guide you through the more difficult moments with reassurance and understanding. We are especially pleased to hear that your mother’s wishes were honoured. Kind regards Robert Lodge
Excellent service from everyone…
Excellent service from everyone involved. Attention to detail was outstanding.
28 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your feedback. We are pleased to know that the arrangements were handled to such a high standard and that the care given to the finer details was appreciated. Your kind comments will be shared. Kind regards Robert Lodge
mum's funeral
Very helpful, and efficient and very well organised.
I was very pleased with the resulting funeral.
Chris was very helpful and very pleasant.
27 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind feedback. We are delighted to hear that everything was handled smoothly and it is lovely to know that Chris was able to provide such comprehensive support. Kind regards Robert Lodge
This was the first time I had to…
This was the first time I had to arrange a funeral after my father passed away in June. As you can imagine it's a very daunting and stressful time.
Lodge Brothers in Addlestone took care of everything and on the day everything went to plan. Caroline made sure everything from the flowers to the music at the ceremony were perfect.
Everything was explained to us and all our calls and e mails were answered quickly. All the staff we met on the day were professional and supportive and took care of all the things that needed to be done on the day.
I would not hesitate to recommend Lodge Brothers Addlestone.
14 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing your experience with us. We understand how daunting it can feel when arranging a funeral for the first time, and we are pleased that Caroline was able to guide you through everything and provide reassurance along the way. It is lovely to hear that the personal details were just right, and that communication was prompt and helpful throughout. We are glad that the team on the day helped everything run smoothly and gave you the support you needed. Your recommendation means a great deal to us. Kind regards Robert Lodge
Outstanding Service
The care, empathy and professionalism I received from the staff at Lodge Brothers was outstanding.
20 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are truly grateful that our team provided such meaningful support throughout the arrangements and on the day itself. Knowing that the support of Victoria C and Chris B helped you through such a difficult time means a great deal to us. Kind regards Robert Lodge
Funeral planning and follow up
The Staff were superb. Kind, courteous and understanding. Nothing was too much trouble and it felt to me as if they were helping their own family member! Impeccable planning, everything I had asked for and that my departed brother had wished for.
24 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your thoughtful review. It is particularly meaningful to hear that your brother’s wishes were carefully understood and reflected in the arrangements. Knowing that the attention given to every detail helped provide reassurance and comfort means a great deal to us. Kind regards Robert Lodge
Outstanding service from Lodge Bros, highly recommend!
I cannot thank Lodge Bros Funeral Directors enough for the way they looked after us following the loss of my brother John\.
From the very beginning, the whole team were incredibly professional, respectful and compassionate, making what was an extremely difficult and emotional time much easier for our family\.
In particular, I would like to mention Nikki who guided us through the entire process from start to finish\. Nikki was absolutely wonderful, professional, caring, patient and incredibly understanding\. She was always there when we needed advice or reassurance, and nothing ever seemed too much trouble\.
She helped us through every step with such genuine compassion and made sure that everything was handled exactly as we wanted for John\. Her kindness and personal approach meant a great deal to all of us during such a difficult time\.
John’s funeral was a beautiful and fitting send\-off, and we will always be grateful to Lodge Bros, and especially Nikki, for helping us give him the farewell he deserved
17 July 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for sharing such heartfelt feedback. We are honoured to have supported you and your family during such a painful time. It is particularly touching to hear how much Nikki’s guidance and personal care meant to you all. We will make sure your wonderful comments are shared with her and the wider team. Knowing that we helped create a meaningful farewell for John is something we are truly grateful to hear. Kind regards Robert Lodge
Feltham Branch
Our family have always used Lodge Brothers, as you know what you are getting with them.
A first class service, carried out with compassion and professionalism.
From the moment you walk into the office, Susie who was the first person we dealt with, to Robert who oversaw the funeral itself, everything was done as we wished and communication with Lodges was easy and efficient.
It made a very difficult time, so much easier, knowing that your needs are being well cared for. T.Wood
25 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your heartfelt feedback and for continuing to place your trust in Lodge Brothers. It is especially pleasing to hear that Susie and Robert helped make the arrangements feel reassuring and straightforward, while ensuring everything was carried out according to your wishes. Knowing that our support helped ease the burden for your family during such a difficult time means a great deal to us. Kind regards Robert Lodge
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-star review. We are pleased to know that you were satisfied with the care you received and the standard of the work carried out. Your kind comments are greatly appreciated. Kind regards Robert Lodge
Very friendly and professional staff…
Very friendly and professional staff who were very efficient and caring throughout. Thank you for your help at a very difficult time.
25 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for taking the time to share your kind feedback. We are pleased to know that our team was able to provide reassurance and support when you needed it most. Kind regards Robert Lodge
Wonderful staff at Twickenham
All of the staff at Lodge Brothers in Twickenham are excellent. Julie is especially wonderful. She took care of my Mum 6 years ago and then last year she looked after my Dad. Everyone else we came into contact with from the pall bearers, funeral director and stone masons treated us with care and compassion which we really appreciated. I would highly recommend them
8 December 2025
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are especially pleased to hear that Julie was there to support you as needed when arranging both your mum’s and dad’s funerals. We will be sure to pass your kind words on to Julie and the wider team. Thank you for your recommendation and for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Arrangements for our closest and dearest relatives
Our family has used LodgeBros in Shepperton for the funeral arrangements and headstones for three of our closest and dearest family members and all staff that we have dealt with have been professional within a very kind and caring framework. They helped us to navigate the process, which is emotional and difficult to organise but with their support and ‘nothing is too much trouble’ attitude we managed to get through it with sadness but confident the funeral would be arranged so well.
19 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and for continuing to trust Lodge Brothers with your family’s funeral arrangements and memorials. We are pleased to hear that our Shepperton team has supported you with kindness and professionalism during such difficult times. It means a great deal to know that we were able to make the process a little easier for your family. Kind regards Robert Lodge
Jo from Lodge brothers was so…
Jo from Lodge brothers was so considerate and professional. At what is a very tough time, she guided us through the funeral arrangements.
17 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that Jo provided such considerate and professional support and helped guide you through the funeral arrangements during such a difficult time. Kind regards Robert Lodge
Lodge Brothers were so professional
Lodge Brothers were so professional .
The respect that was shown to myself and my family from beginning to end was to be commended. Elaine at the Sunningdale Branch gave me great comfort and understanding and was immensely helpful and proficient and guided me through.
26 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review. We are pleased to hear that Elaine provided you with such thoughtful support and guidance throughout the arrangements. We are glad she was able to give you comfort and reassurance during such a difficult time. Kind regards Robert Lodge
Amazing service
Absolutely amazing service Gina couldn’t do enough for me she was so kind and helpful made the process so easy for me highly recommend lodge Brothers
Thank you
Sue
5 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5* review and kind words. We are pleased to hear that Gina was able to support you with such kindness and made the process easier for you. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
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