Lodge Brothers in Weybridge treated my mum with great respect and dignity from the moment she passed. Jo in the Weybridge office was caring, sympathetic and professional through every interaction... See more
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Review summary
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Reviews shaping this summary
Susi was extremely caring and considerate when we met and helped us through a difficult emotional time. She explained to us in detail what services were available and was so helpful Everything was s... See more
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I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... See more
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Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... See more
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Company details
- #1 of 17 best companies in Funeral Director
- #1 of 3 best companies in Casket Service
- #1 of 11 best companies in Cremation Service
- #1 of 12 best companies in Funeral home
- #2 of 157 best companies in Legal Services
Written by the company
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Contact info
Ludlow House Ludlow Road, TW13 7JF, Feltham, United Kingdom
- 020 8818 7710
- info@lodgebrothers.co.uk
- lodgebros.co.uk
5.0
Excellent
6k reviews
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Replied to 100% of negative reviews
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Compassionate, Professional Care in a Difficult Time
From start to finish we were treated with the utmost sensitivity, compassion and professionalism during a very difficult time. Julie handled all the arrangements with care, clear communication and a calming presence, she made a hard situation much easier for our family. Chris Howell, the celebrant, led the service with dignity, warmth and perfect timing, and the entire funeral team were respectful, attentive and reassuring throughout. We are deeply grateful for the thoughtful support and excellent care shown to our family and would highly recommend Lodge Brother to anyone in need of compassionate, professional service
30 July 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind and thoughtful words. It means a great deal to hear that Julie, Chris and the entire team were able to provide the care, compassion, professionalism and reassurance you needed throughout the arrangements and service. We will be sure to pass on your kind words to them. On behalf of everyone at Lodge Brothers, thank you for placing your trust in us. Kind regards Robert Lodge
The greeting we received was very…
The greeting we received was very thoughtful and caring in both branches and our funeral went smoothly as a lot the arrangements were made to meet our wishes.
24 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share your kind words. We are so pleased to hear that you and your family felt welcomed, cared for and supported by our teams across both branches. It means a great deal to know that we were able to understand your wishes and help ensure that everything came together smoothly for the funeral. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Wonderful service from Lodge Brothers
Following my Mother's death, all the staff at Lodge Brothers were fantastic. Sympathetic, thoughtful, positive, and with an unerring ability to understand what mattered to us as a family, and what didn't in planning the time after her death, and then the funeral. Every family must be different in this way, and I'd trust all the staff I met to help anyone at this difficult time.
8 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for taking the time to share such thoughtful and heartfelt words. We are truly pleased to hear that our team were able to support you and your family with the kindness, compassion and understanding you needed following the loss of your Mother. We understand that every family is different and it means a great deal to know that you felt we took the time to understand what was important to you and helped guide you through the arrangements in a way that felt right for your family. Your trust and recommendation are much appreciated. Kind regards Robert Lodge
Thoroughly professional compassionate…
Thoroughly professional compassionate and helpful throughout the whole process. Shannen Lewcock was brilliant at taking me through the process and making sure everything was covered. Kind compassionate and understanding. James the conductor and his team were superb on the day.
24 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are truly pleased to hear that you felt supported and cared for throughout the whole process. We will be sure to share your kind words with Shannen, who will be delighted to know that her kindness, compassion and attention to detail helped make everything a little easier for you. We are also so pleased to hear that James and the team were superb on the day. It means a great deal to us to know that you felt in such safe and caring hands at such a difficult time. Thank you for choosing Lodge Brothers and for placing your trust in us. Kind regards Robert Lodge
Perfect
Everything was professional and kind and sympathetic, understood exactly what the feelings were .
Helpful and encouraging when I was faulteting .
I would recommend Lodge brothers englefield gree 100%
31 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are so pleased to hear that our team at Lodge Brothers Englefield Green were able to support you with kindness, understanding and compassion during this time. Thank you for your recommendation and placing your trust in Lodge Brothers. Kind regards Robert Lodge
Would Highly Recommend
Angela and the team in the Northolt office are a credit to Lodge brothers, they make an unpleasant occasion as stress free as possible, would highly recommend
6 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review and recommendation. We are pleased to hear that Angela and the Northolt team provided caring and professional support helping to make a difficult time as stress-free as possible for you. Kind regards Robert Lodge
Kindness when it mattered
Kind and gentle manner from first phone call. No rushing explaining each step. Nothing too much trouble, finding out about special vehicle. And arranging Celebrant
31 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are pleased to hear that you felt supported from the very first call and that every step was explained with care and patience. We are glad we could help with the special vehicle ensuring everything was tailored to your wishes. Kind regards Robert Lodge
Efficient and respectful
Kind, respectful and welcoming staff. Everything explained, efficiently arranged and tailored to my wishes. Beautiful casket, and the service ran smoothly. Wonderful celebrant. Would highly recommend.
31 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review and recommendation. We are pleased to hear that you felt welcomed and well supported, and that the arrangements were handled efficiently and in accordance with your wishes. Thank you for placing your trust in Lodge Brothers to support your family. Kind regards Robert Lodge
Exceptional experience at a very sad…
Exceptional experience at a very sad time - all of our interactions had understanding, patience, professionalism and empathy.
Kept informed, clear instructions, and the service was well orchestrated and managed.
Really couldn’t recommend them more highly.
30 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are pleased to know that our team provided the understanding, care and professionalism you needed at such a difficult time, and that the arrangements were handled to a high standard. Your recommendation is sincerely appreciated. Kind regards Robert Lodge
Lodge Brothers in Weybridge treated my…
Lodge Brothers in Weybridge treated my mum with great respect and dignity from the moment she passed.
Jo in the Weybridge office was caring, sympathetic and professional through every interaction with our family. She made the whole process, which seems daunting when you have just lost a loved one, as easy as possible through her knowledge and empathy.
Sharon, who managed things on the day of the funeral, made sure everything went exactly as planned through her calmness and professionalism.
Overall the whole family felt very grateful to all Lodge Brothers did for my mum and us.
24 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words. We are pleased to hear that Jo and Sharon provided caring, professional support and helped make such a difficult time a little easier for your family. Your feedback means a great deal to us, and we are grateful you trusted in Lodge Brothers to care for your mum. Kind regards Robert Lodge
Regarding my mother Violet May…
Regarding my mother Violet May Woolveridge 26/10/26
interred by Lodge Brothers at Borough Cemetery Richmond upon Thames, 23 October 2023.
My mothers presentation was poor and shoddy in the chapel, asked to bring in clothes but on seeing her only the top half of her was showing, she looked scrunched up in the coffin, hair unwashed, i know because i know what her hair looks like clean, too much wax on her mouth i could not apply lipstick that was offered. The celebrant was told of my requirements which were not fulfilled to my request, and i had a phone call from the Thames Ditton branch days before the service about music that the celebrant should have dealt with, the undertakers were first class, i believe the head undertaker was Paul.
6 August 2026
Unprompted review
Reply from Lodge Brothers (Funerals) Ltd
We are sorry to read that you remain unhappy with aspects of the arrangements for your mother’s funeral.
We appreciate how important it is for families that every detail is handled with care and sensitivity, and we are sorry that aspects of your experience did not meet your expectations.
The concerns you have raised in this review were brought to our attention following your mother’s funeral in 2023 and were fully investigated and addressed with you at that time. As these matters have already been considered and responded to, we do not believe it would be appropriate or helpful to revisit the individual circumstances on a public review platform.
We do, however, appreciate your kind comments regarding our funeral team and, in particular, Paul, and we will ensure these are passed on to him. Kind regards Robert Lodge
Susi was extremely caring and…
Susi was extremely caring and considerate when we met and helped us through a difficult emotional time. She explained to us in detail what services were available and was so helpful Everything was so well organized The guys on the day of the funeral were kind and respectful of our needs. Thank you so much
20 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are so pleased Susi was able to support and guide you during such a difficult time, and that our team provided a caring and respectful service on the day of the funeral. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Lovely lady very helpful
6 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review and taking the time to share your experience. We are so pleased to hear that you found our team helpful and supportive. Kind regards Robert Lodge
Excellent service
Excellent service, kind and polite staff. Guided me through the process of my Uncles funeral with no problems.
Thankyou.
28 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your kind review. We are pleased to hear that our team was able to guide you through your uncle's funeral with care and compassion. Your kind words mean a great deal to us, and we are grateful you placed your trust in Lodge Brothers. Kind regards Robert Lodge
Simply excellent
Simply excellent. They undertake the entire process with compassion and thoroughness. I was absolutely confident that matters were being taken care of and they were to a very high standard.
3 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your wonderful review. We are so pleased to hear that you felt supported throughout the entire process and confident that everything was being taken care of. Your kind words about our compassionate service mean a great deal to us. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
From start to finish.
From start to finish.
All the gentleman were lovely, from the time there got to mum's house , then the church, then to the cemetery James was very helpful.
Tracey was very helpful from when i walked into her office, lovely lady.
I thank them very much.
27 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5 * review. We are so pleased to hear that our team looked after you with care from start to finish. Your kind words about James, Tracey and all the gentlemen involved mean a great deal to us. Thank you for trusting Lodge Brothers to support your family during such a difficult time. Kind regards Robert Lodge
I can’t recommend this company enough…
I can’t recommend this company enough Angela was absolutely brilliant all the way through the process and Paul on the day of the funeral was so attentive
29 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your kind words and recommendation. We are so pleased to hear that Angela was able to support you throughout the arrangements and that Paul provided such attentive care on the day of the funeral. Your feedback means a great deal to us. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Good local company that delivers exactly what you need friendly helpful staff
Good local company
4 August 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We really appreciate your support and feedback. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
In times of desperation when my mom was…
In times of desperation when my mom was dying , I was confused, worried and emotionally drained
as soon as I entered your Sunbury branch and spoke to Mia, I felt as if a mountain has been shifted off my shoulders
The calm, professional, knowledgeable and empathetic attitude and reassurance that there will be no problems
Ready to contact and arrange things on my behalf (cemetery, council and all)
When it happened I had this trust already established and everything went to plan very sleek operation on the dot everything was taken care of even the smallest detail
Also after that with the monorail plans same smooth and sleek operation from your branch in Ashford
I really appreciate the respect and humanity and the perfect service that you provided
Thank you all for your brilliant service
May God bless you all
31 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you so much for your 5-Star review. We are so pleased that the arrangements and memorial plans with our teams were carried out smoothly and with the care and attention to detail that you deserved. Providing a respectful, compassionate and professional service is at the heart of everything we do. Your kind words will mean a great deal to all those involved. Thank you once again for placing your trust in Lodge Brothers. Kind regards Robert Lodge
Highly Recommend
From the first phone call to the funeral service itself we were treated kindly and professionally by the staff at Lodge Brothers. Shannen in the Esher branch gently explained everything to us and guided us through every step of the process. The staff who collected my husband and those we met on the day of the funeral were all very compassionate and did everything they could to make things easier for us. I have no hesitation in recommending Lodge Brothers.
8 July 2026
Reply from Lodge Brothers (Funerals) Ltd
Thank you for your 5-Star review. We are deeply grateful for your kind words and are honoured that you entrusted us with caring for your husband. Shannen and our team will be touched to know that their guidance, compassion and support helped make such a difficult time a little easier. Your recommendation means a great deal to us and we sincerely thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge
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