Manning Stainton Mortgage Advice Bureau Reviews 

949
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and thoroughly understanding of individual needs throughout the entire mortgage process. Advisors always take the valuable time to explain complex details clearly, answering every single question and keeping clients fully informed at every step. Consumers consistently highlight the remarkably fast response times and highly efficient communication that make handling property applications completely stress-free. Many people truly appreciate the smooth, well-organized, and straightforward user experience when managing home purchases, remortgages, and insurance policies. Reviewers emphasize that the expert guidance provides incredible peace of mind from start to finish.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, knowledge, and genuine... See more

Service

Reviewers highlight positive aspects of service, noting that advisors make the entire mortgage process... See more

Customer service

People report positive experiences with customer service, consistently praising the professional, friendly,... See more

User experience

Clients share positive opinions on user experience, noting that representatives made the journey smooth and... See more

Response time

Reviewers mention positive feedback about response_time, highlighting consistently fast and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing service from start to finish from Emma & Elizabeth. They both really made the process feel so much smoother than we, as first time buyers, thought it might be. We always received a quick respo... See more

Company replied

Rated 5 out of 5 stars

Vanessa Lawton and her assistant Holly were so helpful with renewing my income protection policy. I was put at ease straight away and everything was explained clearly to me. I felt comfortable asking... See more

Company replied

Rated 5 out of 5 stars

My partner and I are remortgaging, he is joining me on the mortgage for the 1st time. Tom Hawley was professional, helpful and understanding of our needs. He helped us along with Elizabeth Bell secure... See more

Company replied

Rated 5 out of 5 stars

This is the second time we've worked with Sunjay to purchas a property and he and Dominic are worth their weight in gold. Bar providing paperwork, everything is sorted for you and you can be confide... See more

Company replied


Company details

  1. #13 of 88 best companies in Mortgage broker

Written by the company

Mortgage Advice Bureau work with Manning Stainton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches in Leeds, Wetherby and Wakefield, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

949 reviews

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5.0

All reviews

(949)

258 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing team

Amazing team, Vicky is amazing, she explained everything properly and put my stress to ease, as first buyer I so much needed. I can't help her enough, Dominic is amazing too, thanks guys! Really recommended Xx

Monica

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Used MAB twice now for two separate…

Used MAB twice now for two separate property purchases, both times supported by Sunjay Chauhan as mortgage advisor, and this time Dom Challinor in the Mortgage Support Team.

Both Sunjay and Dom are communicative, personable, and offer all manner of support to make informed decisions regarding mortgage products, and efficiently facilitate the administration associated with securing the desired product.

10 August 2026
Unprompted review
Rated 5 out of 5 stars

Great service from Thomas Hawley and…

Great service from Thomas Hawley and Elizabeth Bell. The process is still ongoing but they have been very helpful, informative and understanding throughout - especially when there have been bumps in the road.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience with Vicky and…

Amazing experience with Vicky and Dominic, they have made the mortgage process so smooth for me and they have explained me all steps in simple language. Vicky has been amazing answering all my queries and questions. I would definitely recommend them.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

happy repeat customer

MAB did my original mortgage in 2016 and made the whole process very smooth and easy to understand for a first-time buyer. I came back to them for my remortgage in 2021 and again in 2026 and it's especially good to work with a firm that people stay with - I had the same adviser, Amanda, for all three transactions despite them spanning ten years. The rest of the MAB team seems to have changed a bit more in that time but I've had excellent service from the admins every time.

18 July 2026
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear about your consistently positive experiences with us over the years. It's wonderful that our team has made the mortgage and remortgage processes smooth and easy for you each time. We truly appreciate your loyalty and kind words!

Rated 5 out of 5 stars

They’re everything is perfect and easy,

They’re everything is perfect and easy,
We’re first buyers but they make it so fast and smooth for us.
I totally recommend to everyone.
They’re the best,
Thank you.

10 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear that your first buying experience with us was fast and smooth. We truly appreciate your kind recommendation!

Rated 5 out of 5 stars

As a first-time solo buyer

As a first-time solo buyer, I can honestly say that the team at Manning Stainton Mortgage Advice Bureau made what could have been a stressful experience feel straightforward, enjoyable, and completely hassle-free.
From the very beginning, Vicky was exceptional. Every email, phone call, text, and video call was handled with genuine care, kindness, and professionalism. She answered EVERY question I had, found the right solutions to EVERYTHING I NEEDED, and supported me through every step of the process, always making me feel reassured and confident. With Vicky everything was made easy and simple.
When Vicky introduced me to Dominic to continue my journey, the outstanding service continued seamlessly. His emails were always professional, friendly, and reassuring. No matter what additional information or documents were needed, he explained everything clearly and made the process feel simple and manageable.
Vicky and Dominic were so much more than mortgage advisors. They built such a positive and supportive relationship with me that I genuinely looked forward to hearing from them. They made me feel valued rather than just another client, and it really felt like we were all working together towards the same goal.
The knowledge, dedication, and teamwork at Manning Stainton Mortgage Advice Bureau helped turn my dream of owning my first home into a reality. I can't thank Vicky and Dominic enough for everything they did, and I would wholeheartedly recommend them and the entire team at Manning Stainton Mortgage Advice Bureau to anyone looking for knowledgeable, professional, and genuinely caring mortgage advisors.

29 May 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are so happy to hear about your positive experience as a first-time solo buyer. It is wonderful to know that our team was able to make such a significant milestone feel straightforward and enjoyable for you. We truly value your kind words about the care, professionalism, and support you received throughout the entire process. We are delighted that we could help turn your dream of homeownership into a reality, and we appreciate you recommending our services.

Rated 5 out of 5 stars

Outstanding Service from Start to Finish

I can't recommend Giles and Laura highly enough. From start to finish, they provided an outstanding service and made what could have been a stressful process feel straightforward and manageable.
Giles was incredibly knowledgeable, patient, and always took the time to explain everything clearly. He worked hard to find the best mortgage option for my circumstances and was always available to answer my questions.
Laura was equally amazing. She kept everything organised, kept me updated throughout the process, and made sure nothing was overlooked. Her communication was excellent, and she was always friendly, responsive, and reassuring.
Together, they made an exceptional team. Their professionalism, dedication, and genuine care for their clients really stood out. I felt supported every step of the way, and I couldn't have asked for a better experience.
Thank you both for all your hard work. I would recommend Giles and Laura to anyone looking for a mortgage broker—they truly go above and beyond.

17 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are incredibly grateful for your wonderful feedback and are so pleased to hear that our team provided such an outstanding service. It truly makes our day to know that we could make a potentially stressful process feel straightforward and manageable for you. We always aim to offer knowledgeable, patient, and clear guidance, and it's fantastic to learn that our efforts to find the best options and keep you updated were so appreciated. Your kind words about our professionalism, dedication, and genuine care mean a great deal to us. Thank you for recommending us; we are delighted to have supported you so effectively.

Rated 5 out of 5 stars

Absolutely great service for first time buyers.

As a first time buyer not knowing much about buying a house, mortgages, etc. Mortgage Advice Bureau could not have made it any easier for me. Fast communication throughout the whole process, the mortgage advisor explained the whole process and took care of the mortgage application and communication with the bank. Absolutely great service for first time buyers.

10 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad we could make your first home-buying experience smooth and stress-free. We appreciate your kind words about our communication and guidance throughout the mortgage process. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Louise and Cassie are amazing

I've just exchanged on my house purchase and I can't thank Louise Rusby and Cassie Coates enough for all their help. Louise has been amazing. She has been so responsive and helpful answering all my queries and calming all my worries throughout the whole process. When I was having issues with the sellers estate agents, she dropped everything and sorted my mortgage aip out and it was in my inbox in minutes. When I exchanged Cassie sorted out my insurance so Im covered until completion which I hadn't thought about. Together they have made my whole process of buying my first house on my own and extremely pleasant one. I would highly recommend them to anyone and will continue to use their services for the duration of my mortgage. Thank you once again guys. You're amazing xx

6 July 2026
Unprompted review
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Reply from Manning Stainton Mortgage Advice Bureau

We are absolutely thrilled to hear about your wonderful experience, especially as you navigated buying your first home on your own! It's fantastic that our team could provide such responsive and helpful support, easing your worries throughout the process. We truly appreciate your kind words and look forward to continuing to assist you.

Rated 5 out of 5 stars

I’ve been working with Laura and…

I’ve been working with Laura and Michelle while getting my mortgage and they have been super helpful!

Michelle was amazing at talking me through the mortgage application process and assisting us with out insurance and Laura consistently kept us up to date throughout the process.

I would definitely recommend this company if you’re looking for amazing mortgage advisors.

8 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your positive experience with our team! It's wonderful to know that our colleagues were so helpful throughout your mortgage and insurance process, keeping you informed every step of the way. Thank you for your recommendation!

Rated 5 out of 5 stars

Remortgage

My second time using this company; they got me a brilliant 5 year fixed rate deal when I purchased my property after deciding to move house after 30 years. This time round they have secured me a 3 year fixed rate remortgage deal that suits my needs.
I had a couple of meetings with Joanne Boulden and she explained everything in ways that were easy to understand and responded quickly. It was straightforward to upload all the evidence required. Once we'd decided on the mortgage I was assigned Cassie Coates who kept me informed along the way. Cassie will be there for me until my changeover date in a few months time.
I am so grateful for their professionalism, guidance and for taking the stress out of remortgaging.

10 June 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with us, especially after such a significant move! It's wonderful that our team could provide clear explanations and take the stress out of the remortgaging process for you. We appreciate your kind words about our professionalism and guidance.

Rated 5 out of 5 stars

Dominic Challinor - superstar

I couldn’t have asked for more from Dominic Challinor. He was knowledgeable, always quick to reply and acknowledge correspondence and went over and above with all the chasing he did for me. He made my whole experience stress free. Thanks Dom!

1 July 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience! It's wonderful that our team's knowledge and quick responses made your experience stress-free. Thank you for your kind words.

Rated 5 out of 5 stars

my advisor Vicky was very prompt and…

my advisor Vicky was very prompt and always there to respond and attend to my enquiries.

1 July 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so glad to hear our team provided such prompt and helpful assistance with your inquiries. We appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service from Vicky and…

Fantastic service from Vicky and Dominic could not thank them enough, really happy with their fast service, a lot better service than I could ever imagine, very nice people too. Great job thanks ever so much

30 June 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're so happy to hear about your excellent experience with our team's fast and friendly service. We truly appreciate your kind words and positive feedback!

Rated 5 out of 5 stars

Shannon and Cassie were exceptional

Shannon and Cassie were exceptional, always ready and willing to answer any questions and brilliant at putting my mind at ease with everything

30 June 2026
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Reply from Manning Stainton Mortgage Advice Bureau

We're delighted to hear that our team was exceptional and brilliant at putting your mind at ease. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

First time buyers

We are first time buyers and didn’t know anything about the mortgage or house buying business at all. Sunjay Chauhan was our initial advisor and was extremely helpful and answered all of our questions no matter how small and helped us understand the process. Once we had received a mortgage offer, his colleague Dominic Challinor took over our case and kept us updated as the process continued and kept in touch with our solicitors and did most of the heavy lifting. Couldn’t recommend these guys enough, they’ve been incredibly helpful every step of the way.

29 June 2026
Unprompted review
Manning Stainton Mortgage Advice Bureau logo

Reply from Manning Stainton Mortgage Advice Bureau

We are so pleased to hear about your positive experience as first-time buyers. It's wonderful that our team could provide such comprehensive support and guidance throughout your mortgage and home-buying journey. We truly appreciate your kind words and recommendation.

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