Excellent service from Matt in their Middlesbrough store. From the first contact by email through to the store visit. Very friendly in store service, transaction handled very efficiently and promptl... See more
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Since the first store opened in 1980, Market Cross Jewellers has grown to be recognised as one of the biggest independent Jewellers in the UK with 12 stores across the North East of England.
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Replied to 50% of negative reviews
Typically replies within 2 weeks
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Brilliant service I ended up cancelling…
Brilliant service I ended up cancelling my order from Garmin for my watch as was taking too long,ordered the watch from market cross jewellers and received it within 2 days plus I got a complementary strap aswell
My regular Nomination go to !
Always great customer service so I always keep coming back ! Thanks Adam & co !
Bteitling Chronomat
Fantastic experience,staff are so friendly and helpful,beautiful watch and great price,well recommended,i shop there regularly
Great service
Great service. Dealt with Martin from the Middlesbrough store. Will definitely go via him specifically for thr lle next buy.
Just a big shout out to Market Cross
Just a big shout out to Market Cross , we spent a full day trying watches on for my sons 18th , and we finally found a watch he likes , we then asked the shop we were in to price match Market cross and they couldn’t do we went on line a purchase the same watch and a lot of money , it came 6 days later and was amazing , a big thank you
Great Service
I have bought from Marketcross in Morpeth on a number of occasions.
The choice of products are very good & the staff always go above & beyond.
I used the web shop last week for the first time, ordered Friday evening, and the charms arrived on Sunday morning!
Great choice/price & service!
Excellent Service
Excellent service from Matt in their Middlesbrough store. From the first contact by email through to the store visit.
Very friendly in store service, transaction handled very efficiently and promptly.
I would not hesitate in going back to them or recommending them to others.
Purchase of swarosvski
Great price on well known products, sent well packaged quickly. Very pleased with the service given. Will use again.
The Whitby store
The Whitby store - Helpful and friendly customer experience and got a great deal.
Great range of good value jewellery.
Great range of good value jewellery and very attentive staff willing to perform multiple requests to try different products. They gave sensible advice without being pushy and genuinely appeared to be more interested in finding the right solution for us ahead of making a sale which ultimately made us return to the shop after assessing other retailers in the area.
Always quick easy transactions online
Always quick easy transactions online
Would recommend
Watch shopping at market Cross.
Great variety of watches to choose from. The staff are amazing and very knowledgeable about their products. From a personal standpoint they are a company I’m building a relationship with and happy to recommend.
Ps
Always a cheeky little discount to be had , check em out
This company is so professional
This company is so professional. They keep in touch from confirming an online order to notice of despatch and ongoing journey to the end. I never hesitate to use this wonderful service and shop.
Purchased a watch using their finance…
Purchased a watch using their finance which was an advertised method of paying. I completed the finance application and the purchase went through. I’m then emailed and told I can’t finance the watch because they won’t make enough profit if i pay that way.
So I now have a hard credit search on my history and no watch to show for it.
I order an Edge sculpture
I order an Edge sculpture. I telephoned ahead to check if had it in stock and spoke to someone. They sent it from one of their stores. The sculpture arrived packaged well and in perfect condition. The sculpture is lovely. This purchase went well and I am happy with the service received.
Quick delivery and very pleased with my…
Quick delivery and very pleased with my items.
I had a great experience with Market…
I had a great experience with Market Cross. I ordered a Swarovski hedgehog online. It was a good price and it arrived in the post the very next day by Tracked 24. It was both the price and the quick, tracked mail that attracted me to the site. It arrived safely and in pristine condition and that was a big relief to me as the hedgehog is be a gift for a friend.
Bought a Hamilton watch for my husbands…
Bought a Hamilton watch for my husbands 60th birthday, it's absolutely gorgeous, I'm hoping my husband will love too next week. Fabulous customer service & delivery from Market Cross Jewellers definitely highly recommend, thank you 😊
Great price
Quick and easy process would recommend bought a Casio gravity master great price
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