Maynegasheating Reviews 331

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Really good clear information on the install was given prior to attendance and during the installation. Professional, polite, and executed with no drama. Would have no trouble recommending Mayne as a... See more

Company replied

Rated 5 out of 5 stars

Moved to the area and needed the boiler servicing and was recommended Mayne Gas Heating Ltd. From start to finish Mayne's were very professional and fantastic service.

Company replied

Rated 5 out of 5 stars

Taking out an old gas fire, capping off the supply & disposal of old unit. Booked an appointment with ease, arrived earlier than the alloted time which suited me. Very professional, job completed w... See more

Company replied

Rated 5 out of 5 stars

Called Darren after boiler started leaking and shorted our electrics. After explaining our options and what needed to be done, Darren managed to fit us in at very short notice because we were without... See more

Company replied

Company details

  1. Plumber

Written by the company

Professional Gas Safe Registered Plumbers & Heating Engineers. Experts in the installation, service and repair of domestic & commercial gas boilers. Founded in Grimsby in 2004, Mayne Gas Heating Ltd has grown into the areas most recognisable plumbing brand with a reputation for quality and customer service. Based in the centre of the town, we cover the home town, Cleethorpes and surrounding area as well as Immingham and the south bank. We cover the east coast as well including Mablethorpe and everywhere in between. We are currently the only plumbing company in the county to be accredited by North East Lincolnshire Trading Standards Office as a member of their "Buy with Confidence" customer feedback platform. To further confirm our commitment to high standards of procedure, health & safety and environmental awareness we hold the internationally recognised ISO9001, ISO14001 & ISO45001 accreditations. We also hold the Safety Systems in Procurement (SSIP) accreditation SMAS Workplace. SSIP not only demonstrates, but proves, that we only use ethically sourced materials from sustainable supplies and our waste products are disposed of appropriately by the correct recycling agencies. We are MCS accredited and a member of RECC for the installation of Air Source Heat Pumps. You can claim your £7500.00 BUS grant with us. We give fast response to broken down boilers and plumbing problems and free quotations for new or replacement high efficiency boilers and heating systems. Mayne Gas Heating are approved installers for Vaillant and Worcester Boilers, the top two manufacturers of heating products in the UK. Come to the experts!


Contact info

4.9

Excellent

TrustScore 5 out of 5

331 reviews

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Rated 5 out of 5 stars

Satisfaction.

Really good clear information on the install was given prior to attendance and during the installation. Professional, polite, and executed with no drama. Would have no trouble recommending Mayne as a realiable choice for having your work done.

19 March 2026
Unprompted review
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Reply from Maynegasheating

Thanks Neil for a fabulous review! Always a pleasure working with you.

Rated 5 out of 5 stars

First class boiler service

Moved to the area and needed the boiler servicing and was recommended Mayne Gas Heating Ltd. From start to finish Mayne's were very professional and fantastic service.

12 March 2026
Unprompted review
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Reply from Maynegasheating

Thank you for your great review, Samantha! We look forward to working with you again.

Rated 5 out of 5 stars

Had 2 Vailant Boilers installed

Had 2 Vailant Boilers installed
Excellent service.
Darren and his team were professional and efficient.
I am very happy with the product, service and after support.
Highly recommended

30 May 2025
Unprompted review
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Reply from Maynegasheating

Thank you for this great 5 star review Ms Harsent, we appreciate you posting it.

Rated 5 out of 5 stars

Gazco gas fire repair

Our 19 year old Gazco gas fire was starting to fail intermittently, resulting in a call out to Mayne Gas Heating in Grimsby, Lincolnshire. They attended promptly following my call and the engineer was able to effect a temporary fix, resulting in it mostly working during the coldest week of the UK winter (-7 at times), for which I was grateful. They advised it was likely to fail completely, and recommended replacement of the ignition and thermocouple, of which one was available from the OEM and one was a generic part - repair was authorised as the better alternative and booked in for within the week following parts’ arrival. The engineer came on time, was respectful of my home and got to work quickly, having to modify the generic part so it could be fitted. The fire not only now works but seems to operate more efficiently than it had been for some time, I have waited almost a week to see if it continued and it now works as good as originally. I am very pleased with their work, price, promptness and care taken, and hope it lasts another 19 years!

15 January 2026
Unprompted review
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Reply from Maynegasheating

Thank you so much for this enthusiastic review! It was our pleasure to salvage your fire and avoid an expensive replacement job!

Rated 5 out of 5 stars

Responded same day

Responded same day, clear explanations of issues and fairly priced.

5 January 2026
Unprompted review
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Reply from Maynegasheating

Thank you for this great 5 star review Mr Davey, we appreciate you posting it and look forward to helping you out in the future.

Rated 5 out of 5 stars

Excellent each year

Excellent each year. Couldn't be improved

26 November 2025
Unprompted review
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Reply from Maynegasheating

Good Afternoon Mrs Dixon, thank you so much for this wonderful review! 6 words of joy for us! We look forward to working for you again soon.

Rated 5 out of 5 stars

Gas hob installation

Professional n tidy installation. Even a glitch a day after was efficiently sorted out so aftercare was great too, Thanks Darren n your team

15 September 2025
Unprompted review
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Reply from Maynegasheating

Thank you for this great 5 star review, it is very kind of you to post it. Thank you also for your continued customer loyalty, it is very much appreciated.

Rated 5 out of 5 stars

Heating

The customer service from Maynes was first class,the engineers were very polite and did a very good job 👍 and the experience was stress free .
The price was very competitive, I wouldn't look any further for a plumber, top quality job 10/10

19 June 2025
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Reply from Maynegasheating

Thanks indeed for taking the time to post this very rewarding review, it is kind of you and is appreciated. I will pass your comments on to those concerned.

Rated 5 out of 5 stars

Would just like to say thank you for a brilliant job

Would just like to say thank you for a brilliant job as always. Special thanks to George who fitted my new kitchen radiator. Pleasure to have do work for me.
Thanking you Mrs Russell.

16 June 2025
Unprompted review
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Reply from Maynegasheating

Thank you very much for this lovely five-star review Angela. It is very kind of you to post it and it is always a pleasure to work for you. We look forward to working with you again soon.

Rated 5 out of 5 stars

Satisfaction guaranteed

We have used Daren Mayne for many years and have always been more than satisfied this time they replaced our old gas boiler and hot water cylinder it took 2
Nearly 3 days to fit due to changing the heating pipes but throughout the team we're curtious and worked hard. We will continue to use Mayne Heating.

9 May 2025
Unprompted review
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Reply from Maynegasheating

Thank you for this great review Mr Brydges, it is kind of you to post it. Thank you also for your continued loyalty, we appreciate your business.

Rated 5 out of 5 stars

Bathroom Upgrade

I would like to say thank you to Mayne gas Heating ,I had no concerns about choosing Mayne to upgrade my bathroom because of previous work carried out.

From day 1 when Steve came to look at my bathroom the whole process was carried out with consideration and care. I was given 3 possible design to choice from.
A special thank you to Charlie and Steve first class work. I cannot praise them enough nothing was too much trouble. they were always on time polite and caring, cleaned up every night.

On leaving on the last night only for having a new bathroom you would not known they had been in my house

I will say I do not usually write reviews but this definitely deserved one

Thank you once again and I think 5 stars not enough it should be 10/10

28 April 2025
Unprompted review
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Reply from Maynegasheating

Thank you Mrs Harrington for posting these wonderful comments about our guys! It is very kind of you to publish this review, I know that both Steve and Charlie enjoyed doing the job as much as you appreciate the end results.

Rated 5 out of 5 stars

Exceptional customer service with a great work ethic…

From the very first telephone contact right through to the follow up call the morning after my install. This company has been a model of professionalism, they keep you informed all the way through the process, the two guys that came to do the install were extremely polite with a fantastic work ethic. I can not rate this company any higher for me they are a definite 10/10 and if I have any more need of a plumber for any reason they will be my first call without a doubt.

31 March 2025
Unprompted review
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Reply from Maynegasheating

Thank you for this great review Mr King, it is very generous of you to post such positive comments.

Rated 5 out of 5 stars

What a magnificent company

What a magnificent company. After several heating engineers coming to my home and changing things my heating started working. However two weeks later it stopped no heat to radiator
A heating engineer had previously changed a pump. I decided to call Mayne a man came out did a fault finding exercise and told me the problem
Darren Mayne came out the next day and went through everything with me. They commenced work the following week. Two fabulous lads came out protected my carpets extremely polite. Finished the job after two days. Heating worked perfectly. Nothing was too much trouble. They definitely restored my faith in excellent heating engineers that knew their trade with expertise. Highly recommend this company and will only ever use them in the future. Many thanks to Darren Mayne and the highly efficient lads that did the work.

9 January 2025
Unprompted review
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Reply from Maynegasheating

Thank you very much indeed for this enthusiastic review! It is generous of you to post such positive comments regarding our installers and we appreciate your time. We look forward to helping you out again soon.

Rated 5 out of 5 stars

Great service!

Very happy with the service, came out quickly to fix the issue and get our heating and hot water back on after we had been messed around by another company. Both engineers were very friendly and helpful, and kept us up to date throughout :)

14 January 2025
Unprompted review
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Reply from Maynegasheating

Thank you very much for this encouraging feedback! It is reassuring to know we are hitting our marks and leaving our customers happy. We look forward to working for you again.

Rated 5 out of 5 stars

Well deserved reputation

Mayne Gas Heating have just completed a boiler repair call out for me. This is the first time I have used them and I chose them from their online reputation, in particular that they are Trading Standards approved. I had a previous "Not at all good" experience with another local heating company and was quite wary on this occasion. I had no need to be - Mayne Gas Heating lived up to their reputation. The engineer, Shaun arrived when he said he would, letting me know in advance. He quickly diagnosed the problem, resolved it and then carried out a service on the boiler. What I particularly liked was the fact that he explained in straight forward terms what he had done, why he had done it and gave good advice. There was no hard sell or unnecessary work , just a professional job from a polite and personable employee who inspired confidence in his company. The safety certificate and job report was emailed to me within a couple of hours. Their charges are fully explained before hand and are reasonable. Absoutely no hesitation in recommending Mayne Gas Heating - we will certainly use them again.

Date of experience: January 13, 2025

13 January 2025
Unprompted review
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Reply from Maynegasheating

Thanks indeed for this great review John, it is very generous of you to take the time to post such positive comments regarding the service you have received. We look forward to working for you again in the future.

Rated 5 out of 5 stars

Heroes don't wear capes but they do carry a toolbox

Mayne Gas Heating recently came to our rescue after a bodged boiler installation by a supposed leading national installers of boilers. Not only had we been left with a gas leak by the original installer, but water was pouring down our walls.

I’ve covered what happened on Mayne’s Google review page. But, I also want to share some words here too because there is not enough praise I can give to these wonderful people.

Mayne was not responsible for any of the issues we experienced. Yet, they were the ones who have put everything right and in the most professional way possible.

When we contacted the original installer, we were told it would be another 3 days for a plumber to be sent to stop the water leak. We called Mayne instead and they came within the hour!

Today, Mayne has also restored the plumbing to the upstairs of our property. Their work was so neat, you can barely tell we’ve had anyone in.

When you experience cowboy traders it’s really difficult to let people back into your home. Mayne has restored our faith not just in tradespeople as well as people to be quite honest. We were extremely lucky to find them on Google.

Also, Mayne is one of just FIVE plumbing companies in Grimsby to be accredited by CIPHE (Chartered Institute of Plumbing and Heating Engineering). That tells you all you need to know, especially if you’re a customer currently in search of a plumber or gas engineer in the local area.

Thank you once again to the entire Mayne team for your superior response and tradesmanship.

2 January 2025
Unprompted review
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Reply from Maynegasheating

Wow! Thank you for this gobsmacking review! It is not very often we get called heroes but we like it! It was our pleasure to be able to help you out of the hole you were unfortunately put in and it is very kind of you to take the time to post your very positive comments publicly. Thank you.

Rated 5 out of 5 stars

Professional and timely service

Professional service, carried out to a super high standard in quickly.
Highly Recommended

18 December 2024
Unprompted review
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Reply from Maynegasheating

Thank you for this very welcome 5 star review, it is very kind of you to post it. Happy new year to you and we look forward to working for you again.

Rated 1 out of 5 stars

Useless

Darren, so called engineer called and swore at me because he didn't like the way I spoke to the call handlers, who were useless.

Useless company that overcharge using uncertified staff.

23 December 2024
Unprompted review
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Reply from Maynegasheating

Ray Edwards, you are a Moron. An arrogant, bossy, stressed up brat who expects their own way by being sarcastic and loud with a young woman trying to help you. You may enjoy bullying the people around you but it will not be tolerated here. You will treat my staff with respect. You are cancelled.

Rated 5 out of 5 stars

I recommend Mayne Gas 100%

I recommend Mayne Gas 100% . All the staff are friendly , helpful and so well mannered . Charlie serviced and repaired my boilers and fires thoroughly and efficiently.
They turn up when they say they will and do the job that needs to be done , whatever it is .
And they make it so easy for the customer . Thank you all

4 December 2024
Unprompted review
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Reply from Maynegasheating

Thank you very much indeed for this wonderful review Ms Brennan, it is very kind and generous of you to post such praise online. It is much appreciated, as is your continued loyalty to us and our services.

Rated 5 out of 5 stars

Superb experience and very professional…

Superb experience and very professional from the first phone call to the completion of a new boiler and water tank installation. This was the first time using this company and would not hesitate to use them in the future ,i can not praise them enough .Excellent advice from Darren and top notch work from both Charlie & George great guys and very hard working. Thank-you all very much.

20 November 2024
Unprompted review
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Reply from Maynegasheating

Thank you very much indeed for this top notch 5 star review Mr Metcalfe, it is very kind of you to post such enthusiastic feedback and a joy to read. We look forward to working for you again soon.

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