I have purchased from MGM timber for many years now and found them to be always respectful and of very high quality. If I were to find any fault with MGM it would in my opinion be there delivery costs... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was delighted with the service at MGM in Perth. We were looking for a company to supply kitchen splashbacks and a new sink & tap. Although we weren’t doing a full kitchen refit we were treated wit... See more
Company replied
I have gave 5 stars, not because of the product but because of the experience! I ordered wood for collection however silly me ordered from a company that isn't even in my town!! Similar name by the wa... See more
Company replied
Delivery service was excellent. Placed timber where needed in front garden and made my job so much easier! Ordering was great and company got in touch asap to organise delivery! Would recommend an... See more
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Company details
- #19 of 67 best companies in Timber merchant
- #33 of 92 best companies in Hardware Shop
- #37 of 137 best companies in Kitchen supply shop
Written by the company
MGM Timber (Scotland) Ltd was established in 1991 and has grown to become Scotland’s local merchant of choice for both trade and retail customers. Over the last 20 years we have built a reputation for offering quality products at competitive rates, backed up with an unrivalled level of service to our customers. We trade with blue chip companies and local authorities as well as the local tradesman and an ever increasing retail customer base. Whether we are providing you with a brand new kitchen, new door or a complete new timber floor we guarantee the same level of excellent service and care. We have invested heavily in our showrooms, which are aimed at providing our customers with a clean and friendly environment to view our products. We pride ourselves on having local knowledge in each of our branches across Scotland, with staff who are well known and respected in their communities. It is this which we believe makes MGM your local timber merchant of choice.
Contact info
King James Business Centre, Riverview Business Park Friarton Road , PH2 8DG, Perth, United Kingdom
- 01738 472036
- mgmtimber.co.uk
4.8
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Ordered online
Ordered online, the guys in airdrie phone the next day to check that everything was OK and then delivered the next day 👌
2 July 2026
10/10 Customer service from MGM Glenrothes, Fife.
From the moment we engaged with Connlan Murphy the MGM Glenrothes representative, to purchase a new kitchen we felt we'd found the kitchen company to meet our families needs.
Conlann listened attentively to what we were looking for, gave us options at the designing stage as well as offered colours for cabinets, worktops and appliances.
After visiting our house as well as taking on board our renovations to make the kitchen bigger, to see it come alive with our chosen kitchen designed into our space via their digital tools as well as our utility room was a real treat.
Conlann ordered the kitchen and the timescales given for delivery were exact. Even at delivery stage, the delivery drivers ensured all boxes were accounted for before they left which left us with great confidence.
We fitted the kitchen with our own joiner but you can imagine our surprise yesterday when Connlan visited us to ascertain we were happy with our MGM kitchen almost 10 months since we purchased. First class service both in kitchen design as well as customer care. Have recommended MGM to others who've commented on our kitchen and won't hesitate to return when we renovate our en suite shortly. Brilliant customer service Connlan. 👏👏👏 10/10
30 July 2026
Unprompted review
Definitely recommend, 5 stars
Excellent product and communication, i have to give a special thanks to the delivery driver for his precision in positioning the joists and decking boards on our driver way.
1 July 2026
Reply from MGMTimber
Hi Dave,
Thank you very much for your kind review.
We really appreciate your kind words and your feedback about our lovely delivery driver.
Team MGM Timber.
Needed someone to be in for delivery…
Needed someone to be in for delivery but could not tell time of delivery so cancelled order
1 July 2026
Good service
30 June 2026
Reply from MGMTimber
Hi William,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
A mixed experience.
A very friendly service and a good website but in amongst my 8 or so plasterboards was a shockingly damaged one. (By forklift and water) Less than half usable. Not major but very irritating and appears to have been hidden.
1 July 2026
Reply from MGMTimber
Hi Jon,
Thank you so much for taking the time to leave us a review,
we are really pleased to hear that you received a friendly service from our branch, however we are so sorry to hear that one of your sheets of plasterboard arrived damaged, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to help.
Team MGM Timber
Quick delivery
Quick delivery, material good quality and easy to get in contact with via email.
21 June 2026
Reply from MGMTimber
Hi Melanie,
Thank you for your kind words about our products and delivery service. We're glad to hear that everything met your expectations.
Team MGM Timber
Fantastic end to end service and will…
Fantastic end to end service and will be recommending to friends and family. We ordered our flooring via our joiner which was completely seamless.
Our flooring was delivered so quickly with great communication from MGM throughout. Simon was incredibly helpful over the phone, taking my payment and sharing as much info as he could about the delivery date and time. I expected to haul the flooring up to my flat on my own however, the flooring was delivered by Martin who carried the flooring straight up to my first floor flat without any hesitation! I know this isn't part of the service but to go above and beyond like this is exactly what is remembered by customers and I am extremely grateful for Martins help!
Not to mention the flooring is beautiful and I can't wait to have it fitted. Thanks again to everyone at MGM Timber.
29 July 2026
Unprompted review
Reply from MGMTimber
Hi,
Thank you so much for your lovely review, we are so pleased to hear that you received a great service from the branch team and our lovely driver, we have passed your feedback on to the branch who are thrilled to hear this.
We look forward to seeing you again soon.
Team MGM Timber
As always a friendly helpful service…
As always a friendly helpful service given, delivery was prompt and driver was very helpful in storing the wood in my garage as I have limited mobility. Would recommend them for service and quality of goods supplied.
1 July 2026
Reply from MGMTimber
Hi,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Ordering was very straightforward and…
Ordering was very straightforward and was kept well informed about delivery and on day of delivery driver was very helpful and cheerful
20 June 2026
Reply from MGMTimber
Hi John,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Reply from MGMTimber
Hi,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
MGM Hamilton - #1
I started using the Hamilton branch of MGM Timber back around 2023 after their sales rep Ian McIvor approached me offering to quote for building material I needed for a big internal renovation job. Little did I know this was to become the first of hundreds of orders in the years to come mainly thanks to Ian and the service provided by both the branch and the delivery driver Andy. Ian has since retired and at first I was anxious about how things would run beyond but I’m glad to say Nathan has filled his shoes extremely well and we continue to use the Hamilton branch on a weekly basis. Shout out to Ian, Nathan & Big Andy on the high ab!
17 July 2026
Unprompted review
Reply from MGMTimber
Hi Jonathan,
Thank you so much for taking the time to leave us such a lovely review, i have passed your feedback onto the branch who are delighted to hear that you have received such great service from the team.
We look forward to seeing you again soon.
Team MGM Timber
Kevin - beyond the call of duty
Kevin, the delivery driver, went beyond the call of duty in making sure that my load was delivered smoothly, timely and most conveniently; please pass on my sincere thanks to Kevin!
29 June 2026
Reply from MGMTimber
Hi Kevin,
Thank you so much for the lovely review,
we will pass this onto Kevin who will be thrilled to hear that you were happy with the service he provided.
We look forward to seeing you again soon.
Team MGM Timber
Ordering very easy
Ordering very easy, Great delivery time/driver very helpful and quality product
29 June 2026
Reply from MGMTimber
Hi Andy,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
All staff were great to work with and…
All staff were great to work with and miner problem fixed super quick with no issues. Will be using again
29 June 2026
Reply from MGMTimber
Hi,
Thank you for your positive feedback, it's great to hear that you enjoyed your experience with our team at Broxburn and that they were able to resolve your problem quickly.
Team MGM Timber
Very helpful
I have found them prompt and helpful. Even when there was an issue with paying for it on line. Delivery came on time with no fuss.
29 June 2026
Reply from MGMTimber
Hi Dale,
Thank you for your kind words about our helpful branch team. We're glad to hear that we could assist you and that you enjoyed your experience shopping with us.
Team MGM Timber
Wee bit disappointed
I ordered x12 4.8m ranch boards,two of them were damaged,one was split on the end by about 400mm,the other had a gouge out of one side. As I was unable to return them due to the size,I had to purchase another two boards. Perhaps a more robust quality control before orders leave the depot would help?
29 June 2026
Reply from MGMTimber
Hi John,
Thank you so much for taking the time to leave us a review, we are so sorry to hear that some of your materials arrived damaged, we have passed your feedback to the branch, if you would like to discuss this further please reach out to us at web.help@mgmtimber.com and our customer service team will be happy to help.
Team MGM Timber
Decking boards
Got a phone call to advise they could deliver much earlier than estimated.
Items were in stock and got what I ordered. No issues with any of the items.
19 June 2026
Reply from MGMTimber
Hi Les,
Thank you for your lovely review, we are so pleased that you enjoyed your shopping experience with us and we look forward to serving you again in the future.
Team MGM Timber
Delivery was great the driver was very…
Delivery was great the driver was very accommodating helped me to put the heavy 8x4 sheets up in my driveway which I kept clear for him.
The quality of the wood was excellent good job.
I also got a phone call to tell me when the delivery would be coming I’m very satisfied with the overall experience thanks MGM.
18 June 2026
Reply from MGMTimber
Hi Brian,
Thank you very much for your kind review.
We really appreciate your feedback about your experience and our lovely delivery driver.
We look forward to seeing you again soon!
Team MGM Timber.
Reply from MGMTimber
Hi,
Thank you for your kind words about our service. We're glad to hear that you had a great experience with us.
Team MGM Timber
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