Easylife Reviews 

103,322
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 7,417 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful staff, prompt deliveries, and the overall smooth ordering process that makes shopping simple. People note that the items are well made, useful, and arrive in good condition just as described on the website. Though some reviewers were not happy with delivery delays or parcels being dropped off at the wrong address by couriers. A few other people also felt that unexpected delivery charges were applied during checkout despite promotional offers promising free shipping. Others mentioned occasional issues with receiving alternative products or missing items from their packages.

What people talk about most

Delivery service

Consumers find delivery_service to be positive overall, with many praising the rapid dispatch and prompt... See more

Product

Reviewers highlight positive aspects of product quality, noting that items are well made, useful, and offer... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a high level of... See more

Quality

People report positive experiences with quality, expressing satisfaction and finding products to be good and... See more

Service

Clients share positive opinions on service, noting that staff and mechanics are quick, efficient, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchase of new garden hose My old retractable one was lightweight but quickly got holes in the inner lining and leaked. My new purchase of a tanglefree metal coil wrapped hose should be the best a... See more

Company replied

Rated 4 out of 5 stars

When the delivery company appeared to have lost my order, Easylife re-sent it with no quibble. Their products are good value for money. The reason for the four stars is because of the delivery comp... See more

Company replied

Rated 4 out of 5 stars

Good delivery but the screw cap on my cream came broken either done in transit or not checked before despatch durys.out whether the balm actually works yet

Company replied

Rated 5 out of 5 stars

Company very easy to deal with. I only bought a very cheap little side table but it came well packaged, with printed instructions - nice little thing / not terribly sturdy but what I needed to hold a... See more

Company replied



Company details

  1. #207 of 239 best companies in Homewares Shop

Written by the company

Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.


Contact info

4.2

Great

TrustScore 4 out of 5

103k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(103,322)

6,879 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

A bit disappointed

Catalogue says free delivery on orders over £35 but you still have to pay postage and packing at £5.99, this is very misleading. One of the items stated but one get one free in the catalogue but we only got one. One of the other items are small and flimsy and not remotely like we thought they would be. Very disappointed overall.

10 August 2026
Rated 3 out of 5 stars

I think they can at least tell you when…

I think they can at least tell you when a product is out of stock!!! I placed my order on the 19th July and only received today 13th Aug. I had to phone to find out what was happening last week. However I'm pleased with my order,and hope next time I won't wait so long.

10 August 2026
Rated 5 out of 5 stars

Great

Would like to say thank you for the ladder that I ordered they must be good quality they are heavy to lift

10 August 2026
Rated 5 out of 5 stars

Power washer

Prompt delivery,well packaged and driver very polite.Will need to use it a few more times to give it a true evaluation.

29 July 2026
Rated 2 out of 5 stars

I had to order the item twice because…

I had to order the item twice because the first one still waiting for delivery

10 August 2026
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good afternoon,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

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