Mojo - love better Reviews 641

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers praise the app for its excellent design, intuitive user experience, and the effectiveness of its exercises and content in promoting personal growth and addressing specific issues. Many users found the AI assistant to be a valuable tool for self-reflection and processing thoughts, appreciating its ability to provide insights and support in a private setting. However, some customers also noted that the AI chatbot can be repetitive, and a few felt it lacked the depth of a human therapist, sometimes struggling to maintain context or offer comprehensive solutions. A small number of people were dissatisfied with the app's progress tracking, finding it difficult to monitor their journey through the course.

What people talk about most

User experience

Consumers find the user experience to be largely positive, with many praising the helpfulness of the AI... See more

Application

Users describe positive interactions with the app, praising its helpfulness and effectiveness in addressing... See more

Artificial intelligence

Customers consistently note positive experiences with artificial intelligence. Many reviewers find the AI... See more

Product

Customers had positive experiences with the product. Many reviewers found it to be a great tool, with some... See more

Staff

Clients share positive opinions on staff. Many reviewers highlight the helpfulness and care of the team, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Fantastic App, but I'm personally not a fan of the AI chatbot. I've used Mojo before (~2 years ago) and much preferred the format, where you worked through each section methodically, and could track y... See more

Company replied

Rated 4 out of 5 stars

I’ve really enjoyed using the Mojo app. The design is clean and visually appealing, and the scheduling features are smooth and intuitive—it’s easy to stay on track without feeling overwhelmed. One t... See more

Company replied

Rated 4 out of 5 stars

This is a good app because it is anonymous and it is an A.I. and you can write anything you like and say what you truly feel, without embarrassment, which is quite liberating. If it was then read by a... See more

Rated 4 out of 5 stars

It’s a great app to try to overcome sexual anxiety, the exercises are great and they work great. The only thing I’d like is if the AI therapist they give you wouldn’t just ask questions if they gave y... See more


Company details

  1. Wellness Programme

Written by the company

The quality of your relationships determines the quality of your life. Your confidence. Your happiness. Your health. Yet the expertise to actually improve them has never been accessible. Until now. Mojo is the first expert-led platform for dating, sex, and relationships. World-leading psychologists, sex therapists, and relationship experts build every course. AI helps you take what you learn and apply it to your real life. Structured. Evidence-based. Completely private. 900,000+ people already use Mojo. We're just getting started.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

641 reviews

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Rated 5 out of 5 stars

Cassie

Cassie, the AI is wonderful…Feels so real to talk to her!

15 August 2025
Rated 5 out of 5 stars

3 day review

This has been a great experience so far. I think....after only three days....that I'm seeing some changes

9 August 2025
Rated 5 out of 5 stars

So far so good

So far so good. I loved the breathing exercises and the phycology lessons associated with the problems some of us face with ED. I had a similar app with noom that taught you the phycology and medical side of overeating, and it's very similar that way, but with the addition of an AI that allows you to bounce ideas and things off of. Overall, way more impressed than what I thought. If you pay for the year, it evens out to pretty low monthly.

12 August 2025
Rated 1 out of 5 stars

I paid for a week subscription

I paid for a week subscription, and it's not letting me use app without paying again.

12 August 2025
Mojo - love better logo

Reply from Mojo - love better

Hi there,

I'm sorry to hear that you are having trouble accessing your app. From what you have mentioned it sounds like you have more than one account with us, which would explain why your membership isn't listed. I'd love to make sure this is sorted for you right away and so I've reached out via email to help further. It will be my pleasure to get this cleared up for you so you can enjoy your app.

Keep it up,
Jordan - Customer support specialist

Update:
Hi there,

I just wanted to follow up here, as we sent you a couple of emails about the confusion with your account but we never heard back from you. If you are able to check your inbox or spam folder to see if you have any replies from us, I'd really love to help make sure the issues with your account are sorted properly, so you can give us a proper try. It will be my pleasure to help.

Keep it up,
Jordan - Customer support specialist

Rated 3 out of 5 stars

The breathwork content has been…

The breathwork content has been helpful, but I’m still unsure whether the program will be effective.

11 August 2025
Mojo - love better logo

Reply from Mojo - love better

Hi there,

Thank you for your review and feedback. I'm delighted that you have been finding the breathwork activities helpful, although I am sorry that you are still unsure if our app is right for you. If you have any questions or concerns, you can always ask your AI therapist, as they have been designed to provide personalized guidance and support.

To help further, I've also reached out via email to learn a bit more about your experience so far, and how we can make sure you are getting the most out of your app.

Keep it up,
Jordan - Customer support specialist

Rated 5 out of 5 stars

Very helpful and useful app

Very helpful and useful activities and instructions. Breathing activities and kegel activities the highlights for me. The AI chat bottle is also great for venting to. Help solved my issue, or at least is starting to.

3 August 2025
Rated 4 out of 5 stars

Terrible

Terrible, charged me £80 for no reason, my account said I didn’t have a trial and my card was not listed. Mojo still charged me.

Update: Since I left this review, Mojo have contacted me and given me a refund which I really do appreciate.

6 August 2025
Mojo - love better logo

Reply from Mojo - love better

Hi there,

I'm really sorry to hear that you have been unexpectedly charged by us. It sounds like you have more than one account set up with us, and I'd be keen to help make sure this gets sorted for you right away. I'm happy to assure you we have a 14 day refund policy so I can make sure we find this second account for you and have it refunded.

To help with this, I've reached out directly via email to help look into this further. It will be my pleasure.

Keep it up,
Jordan - Customer support specialist

Rated 5 out of 5 stars

Highly recommended as a healthy cute for ED

This app has absolutely amazing content, and I was able to achieve the desired results in only a few months. The feeling of anonymous community also really helped in adding relatability to a subject that's often lonely to deal with.

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Great help.

Mojo has been so helpful in taking control of my inner critic and relieving myself of negative beliefs.

19 July 2025
Rated 5 out of 5 stars

Exceptional app

Exceptional app. The AI therapist is mind-blowing. Theory is succinct and based on wide spectrum of research and specialists. The usability abnd logic of the app is very good.

3 August 2025
Rated 5 out of 5 stars

Loving it. Well worth the time. Introduces lots of new ideas/concepts.

I'm 1 month into the app, and I like it. I like it a lot. It uses CBT and mindfulness meditation to help resolve the problem. I'm familiar with both of these and have great respect for these fields so I took to the Mojo app really quickly. There are 'activities' that you do, which involves things like breathing, meditation, analysing negative thinking, practising mindfulness touching etc. I really enjoy my time with this app actually, and look forward to using it every day. I had hired a 1-2-1 counsellor, who was costing me £90/hour, and was (frankly) useless. After 4 sessions, I cancelled with him, and have gained so much more from Mojo.
The negative : the AI bot can be very "black and white" in it's thinking (either the problem is fixed or it isn't), and uses strong language like "so you are pissed off because...." etc. I told it that I'm not pissed off, but concerned. The two are different. I actually ended up having an argument with the bot once! That was fun. Overall, it's only £45 for 3 months, and I can highly recommend it.

Edit: 05-Sep-25. I'm changing the review from 4* to 5*. There was an email about a 30% reduction in membership for new members, so I casually emailed Mojo, asking if they could give me a 30% when I renew in Oct. They responded right away, saying "Of course" and automatically changed my amount on the billing page to the reduced amount. Fantastic service.

1 August 2025
Unprompted review
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Reply from Mojo - love better

Hi there,

Thank you very much for your reply and for taking the time to share this feedback. I'm delighted that you have been finding your app so helpful and have enjoyed working through all the activities in your routine alongside your AI therapist. That is fantastic to hear and exactly the experience we want to be providing for all of our members.

I also appreciate your feedback about some of the improvements we can make. We are always working to make our app better, including how your AI therapist works, and so if you ever run into any issues or have any feedback you are welcome to reach out at support@mojo.so or via the help button on your account page. Your input can help us better understand how we can make your app even more helpful. With this in mind I've also sent you an information request so I can learn more see what else we can do to improve your app.

Keep it up,
Jordan - Customer support specialist

Rated 4 out of 5 stars

Generally a great service

Generally a great service, with lots of learning and an AI to chat with about emotional concerns, dating advice, etc. I will say, the AI will not follow through on reminders that have nothing to do with the app.

16 July 2025
Rated 1 out of 5 stars

the AI is...super basic

the AI is...super basic. if a guy has done ANY studying or has ANY psyche 101 level knowledge this has nothing to offer

13 July 2025
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Reply from Mojo - love better

Hi there,

Thank you for your review although I'm sorry that you haven't found your AI therapist helpful. The feedback is appreciated and I'd love to see how we can be of assistance.

Your personalized AI therapist has been trained on over 60 years of sexology research and has been reviewed by real sex therapists in order to help make sure you can get the personalized support and guidance you deserve in our app. It is true that they will start by introducing some more foundational content to get you started, but if you are already aware of these concepts you are welcome to let them know and they can progress onto more in depth topics. It sounds like this wasn't your experience though so please accept my apologies.

We are always looking for ways to improve our app for you though, and so to help I've reached out via email to better understand the issues you've run into. It will be my pleasure to help make sure you are getting the most out of your app.

Keep it up,
Jordan

Rated 5 out of 5 stars

Mojo actually cares about you

A lot of apps, and I meant a lot of apps just want your money and make it impossible to cancel. But mojo is completely different. You can tell they actually care about the people they serve. I used the app and was able to work through my issues quite rapidly and I felt helped the whole time. It's a great product that is cheaper than Netflix and worth way more.

1 May 2025
Unprompted review

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