Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... See more
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I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... See more
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... See more
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... See more
Company details
Written by the company
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Contact info
Warrington, United Kingdom
- www.motox1-atv.co.uk
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New owners what a change
Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and efficient and I could not fault the action taken by them. They took the initiator address the actions of previous owners and solve the problem.
Arrived promptly and well packaged for…
Arrived promptly and well packaged for protection.
Great service
I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my sons littletrax 350w bike is a great bike that my son loves to ride. Thank you for sorting it out for him. I would definitely recommend motox1 and would use again. Thank you
I preordered the 24inch revvi and I…
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was offered with a free helmet, I’ve not received the helmet yet & I emailed the seller regarding this & got a reply back saying the helmet will be delivered after the revvi been shipped. This was over a month ago and still not received the helmet which was free with the bike offer. I’ve emailed them 4 times and got no reply. Abit disappointing due the offer all over there website stating free helmet with the 24inch revvi.
Revvi 20
Bought a Revvi 20 for my son and was very fast delivery and communication was brilliant
Bought a car for our daughter
Bought a car for our daughter. Lovely car and in great condition. Great customer service and good communication.
Even bought gifts for our daughter when we collected the car.
Highly recommend.
Great bike and even better customer…
Great bike and even better customer service 5 star for every thing 🙌🙌
Absolutely love the pink and the black…
Absolutely love the pink and the black Revvi electric bike’s The communication from start to finish was spot on — quick replies and really helpful throughout. Delivery was on time with no issues at all, which made the whole experience even better.
The bike itself looks amazing and rides great, exactly what we wanted. Don’t pay attention to the 1-star reviews — that’s just fussy people who don’t really know what they’re talking about. From my experience, everything was smooth and professional.
Would definitely recommend 👍
Great company to deal with
I recently ordered from the MotoX1 website and honestly had a really good experience from start to finish. I’d been looking around for a while for a kids electric dirt bike and came across MotoX1 while comparing a few different brands, Great service and fast delivery thanks!
Don't use
Ordered and paid £325 for a revvi 12 told would be delivered in 5 days 10 days later tried to get in touch with them couldn't until I found a email address asked where item was and was told it was lost in transit and would get a refund 14 days later still no refund and now not answering emails luckily I paid with PayPal who are now in progress of getting my money back.Do NOT USE THIS FIRM.
Avoid these scammers
Avoid these scammers. Ordered a revvi for my sons birthday 2 weeks before and it never showed up emailed them on 3 separate occasions and no reply. Luckily I used paypal and received a refund promptly
Reading all these reviews got me…
Reading all these reviews got me worried but the bike turned up on time they don't reply to emails but it still got delivered thankyou Motox1 my son will be buzzing with his revvi
Live chat instant response
Highly recommend this company and live chat customer support 4 days before Christmas and still managed to send a bike out 100 percent recommend little boys loving life on his bike
Great bike wee man loves it
Highly Recommend!
We were skeptical about ordering as little reviews however so glad we did, what a bike! We bought this for our almost 5 year olds Christmas and it’s fantastic! From the detail of the bike to the customer service and delivery, couldn’t recommend more! 😊
Good quality
Good quality, amazing bike and outstanding present. Good communication, lovely and well manned
Have had a very positive experience…
Have had a very positive experience from this company - bike arrived within 2 days! They have been prompt when responding to any query I’ve had and everything arrived exactly as described! My 3 year old loves his bike, battery has a decent life and the quality is impeccable. Very impressed
Had a very positive experience don’t…
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his electric bike it really is fantastic I’d be lying if I said I haven’t had a go myself because I absolutely have. It’s got great charging time, looks fantastic. Bright lights which my son is obsessed with and rides a dream! Highly recommend !
Great experience initially had a…
Great experience initially had a problem with delivery however this was very promptly rectified by the company.
My 2 and 6 year old love the bike, it’s real good quality and rides spot on. Battery lasts well and only takes 4 hours to fully recharge. I would highly recommend for hours of daily fun.
my oder has been cancelled at the last…
my oder has been cancelled at the last hour with no reason or refund
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