Myprotein Reviews 

222,154
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Company replied

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Company replied

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Company replied

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more

Company replied


Company details

  1. #174 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(222,154)

25,387 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
diet whey

Rated 4 out of 5 stars

With so many choices on your website

With so many choices on your website, and product name evolution, I found it hard to find exactly what I wanted.

That said, once I found the items the next day delivery was indeed next day despite a very late order. Clear whey protein flavour is great (orange and mango) and successfully used unflavoured isolate to boost protein content in a curry.

I'm a first time buyer from the My Protein and will be back.

Thanks

25 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Excellent taste

Excellent taste! I was skeptical as I’ve had clear whey before and it was awful. But have ordered the raspberry lemonade and a sample of the watermelon and the peach and all taste juts like squash! You wouldn’t even know you’re having a protein shake. Fast shipping too!!

25 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

So… ordering from my protein is always…

So… ordering from my protein is always easy, they upgraded my shipping for free,
My gripe is the prices, so my protein was always the brand for people needing supplements on a budget… my last order of 2.5kg powder, with a new shaker, a half gallon water bottle and 2 items of clothing only cost £10 more than my recent order of 1kg powder and a shaker bottle.. I get inflation but whey is a by product of cheese production, it’s the least valuable part, my proteins prices are now on pay with brands like optimum nutrition and their equivalent product has higher protein per serving, lower fat per serving and less sugar per serving… the budget friendly “old reliable” brand have now priced themselves equal to market leaders so I think I’ll most likely be switching brands… I’m paying the same so might as well get a cleaner and higher protein per serving! Also this price comparison is after I had applied the 15% discount

25 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

The whole process from start to finish…

The whole process from start to finish was banging! Including the products!! The clear whey is so much better than the actual whey due to it not being heavy and sitting on you! Better gains i find!

24 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent quick efficient service

Excellent quick efficient service. My only concern is the price of protein whey isolate powder has increased dramatically

24 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

I ordered impact whey isolate powder

I ordered impact whey isolate powder. I’ve ordered the same protein for the past few times and it was always good, however this time the quality is really really bad and it’s gone sticky inside and it’s like small balls.

24 July 2026
Myprotein logo

Reply from Myprotein

Hello Ali,
 
Thank you for leaving your review. 

I am sorry to hear that the product you received did not meet the high standards we strive to provide on this occasion, and I appreciate the disappointment this must have caused to you.
 
I have sent you a message via your account to help resolve this matter. Please may I kindly ask you to take a look at this when you are able to do so?

Kind Regards,
Kayleigh

Rated 3 out of 5 stars

Not bad

Not bad,
The whey protein powder is ok but there are better ones out there to be honest.
Quite expensive too.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Saved the Gym world

Saved the Gym world!

As a gym goer for 8 years who’s struggled with consistency and lifestyle balance, your products have been a massive help to my journey. For those who can relate, sometimes this lifestyle can be a whirlwind and gym going can become ur second job lol. But when you have the right products it completely changes the game!

I purchase your flavoured clear whey protein which by the way best clear whey products i’ve ever tried. The flavours are unmatched. These aren’t your horrible protein-y flavoured drinks, they literally taste like cordial and on a hot summers day, the easiest way to hydrate & hit your protein goals. I find myself wanting to have more throughout the day which is crazy for my experience with other protein products that are usually way harder to digest.

A repeat purchase for me, a product that genuinely problem solves and tastes amazing so it’s a 11/10 from me!

p.s i’ve tried the vimto, watermelon, & rasberry lemonade flavour, all amazing with personal preference for the watermelon (super YUM).

23 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very easy to use website

Very easy to use website. I went for the clear whey protein powder in cranberry & raspberry and it was delicious 😋

24 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Ripoff!

That is my last order placed with myprotein and it was only to use my credit I had. Horrific company. Ridiculously increases to their prices and products are far inferior to other brands now. Used to be a good product at a fair price, now poor quality products for an absurd price. Anyone reading this and unsure of prices for supplements - don’t use myprotein, they have MASSIVELY increased their prices well beyond what the products are worth.large bag of whey protein was £56 2 months ago, now £98!!!!!

19 July 2026
Myprotein logo

Reply from Myprotein

Hello Mark,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Impact whey protein

My order was delivered very quickly. I find Myprotein's whey protein to be very good and appreciate the range of flavours. It's just a shame it has become so expensive.

19 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

Hi MyProtein Team,

Hi MyProtein Team,
I've been using MyProtein Whey Protein for over a year and have always been satisfied with the quality. However, I'm disappointed with my recent order. The powder seems different, and after mixing it with water, the texture isn't as smooth or consistent as it used to be.
I just wanted to share my honest feedback and request you to kindly look into whether there may be an issue with this batch.
Thank you.

23 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Tastes fantastic

So easy to make , tastes really nice and a great addition to my diet routine

22 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

The chocolate caramel whey protein is…

The chocolate caramel whey protein is the best protein I’ve ever tried and the shipping was incredibly fast

21 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

Extortionate recent price rises

I bought a 2.7kg bag of Impact Whey 3 months ago for £56.52. Everything was delivered fine, the protein was good, no problems whatsoever. Today, I went to re-order the exact same product and it now costs £97.49!

I thought this was an error so I spoke to Customer Services via live chat and they just told me 'Due to rising costs across manufacturing, ingredients, packaging, transportation, and other operational expenses, prices have increased across the Myprotein range.'

I understand the need for price rises, but a 72% increase in 3 months is extortionate. Talk about being ripped off. I'll be taking my business elsewhere from now on.

21 July 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Good protein drink

I. Bought a six pack of clear whey orange and mango drink. It arrived at the stated time. The drink itself is very paletable though slightly sweet for my taste. Will probably buy again. A good way to add protein to my diet.

21 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 2 out of 5 stars

Prices are continuing to rise

Prices are continuing to rise. £97 for 2.5kg of whey protein that I paid £50 for in Feb & May. Ive heard the " The industry has been affected by commodity, production and freight costs which have all increased significantly in recent times and this is having a global impac" but really, almost 100% increase is some hike. The change on the website to advertise serving rather than weight doesnt hide this fact. Ive been a loyal customer for almost a decade but im now reluctantly having to look elsewhere due to price increase and lack of stock.

*SURPRISE,SURPRISE - THE STANDARD COPY PASTE RESPONSE.

21 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for your review.

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Kind regards,

Sam

Rated 1 out of 5 stars

Prices have risen astronomically 48.6% increase of Whey

Prices have risen astronomically.

Typically only purchase Impact Whey Protein. last few orders have cost
£46.79 (2.5KG)
£53.19 (2.7KG)
then £59.09 (2.7KG)

all purchased this year(2026), now I have just seen the price for a 2.7KG bag including a 10% discount is an astonishing £87.74 and increase of 48.6% that is mental!!

you used to sell 5kg for £50.

20 July 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Chester,

Thank you for your review,

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,

Stephen

Rated 5 out of 5 stars

Love

I love the whey protein with collagen, my skin has never looked better. Great service and fast delivery, thanks.

19 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Ordered my protein whey clear and it…

Ordered my protein whey clear and it tastes amazing. I need to increase my daily protein but didn’t want the heavy milk shakes. Was recommended the whey clear as there plenty different flavours and so far I love vimto, mango & orange, cranberry & rasperry and still to try the watermelon. This helps my muscles to build and recovery after a workout. This was my second order with great discount and free upgrade delivery to next day. Highly recommend Myprotein.

19 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

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