Myprotein Reviews 

221,870
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #171 of 235 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,870)

25,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
clear

Rated 5 out of 5 stars

So much variety for everyones needs

So much variety for everyones needs, easy to choose, quick delivery. Good deals on all the time.

In particular the clear whey cranberry and raspberry is superb! My favourite!

25 August 2026
Rated 5 out of 5 stars

Quick delivery and great products

Delivery is always quick and products are great! Especially love the clear whey and the creatine. There both great. Only disappointment has been the vegan protein, which I only bought as its so cheap. It’s no worse than any other vegan protiens I've tried. Always find they taste of pea slightly and don't mix as well.

23 August 2026
Rated 1 out of 5 stars

Don’t see why I have to pay £3 return…

Don’t see why I have to pay £3 return fee when all I wanted to do was an exchange
Also not clear when purchasing

27 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Expired product shipped

Ordered clear protein which delivered yesterday August 25th. Has an expiration of 09/2026. Customer service says I have 36 days to consume. Why would I think that date is the end of September and not the 1st. They are not wanting to replace and their message system is a joke. You message them and someone different replies each time. Never answering any of my direct questions. No idea why that is how they handle things. Will not buy from them again.

25 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?

We look forward to getting this resolved.

Kind Regards,

Sam

Rated 5 out of 5 stars

Vimto!

Bought the clear whey protein with collagen and the creatine in vimto flavour, tastes so good!

16 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Great product vimto clear whey with…

Great product vimto clear whey with collagen tastes good. On top of that i ordered at like 9pm and they posted it on the same day and it arrived the next day. It was free standard delivery as well

26 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

2nd time ordering

2nd time ordering and I ordered the vimto clear whey and it honestly tastes like the fruit juice. No bitty or chalkey taste at all, also order creatine and put it in my clear whey protein shake and cant not taste it at all. I cant praise the clear whey line enough, the only thing I could say is compared to other brands its alot more expensive.

25 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Sample box

I bought the sample box on recommendation from a colleague as I do not like protein shakes usually but these Clear Whey Protein mixes are great! Haven’t found a flavour that I don’t like yet!

21 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 4 out of 5 stars

Raspberry Mojito clear protein

Tastes great, much easier to drink as part of the day like squash.

31 July 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Rated 1 out of 5 stars

Tried the Mojito clear whey flavour and…

Tried the Mojito clear whey flavour and it made me ill and I threw up.

22 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

I’ve been having the Clear Whey +…

I’ve been having the Clear Whey + Collagen — Vimto as part of my morning routine and I’m really enjoying it. The Vimto flavour is refreshing, light and easy to drink, especially first thing in the morning. It doesn’t feel as heavy as a traditional protein shake, which makes it much easier to fit into my daily routine.

Overall, it’s a great-tasting and convenient way to get some extra protein in, and I’ll definitely be keeping it as part of my morning routine. ⭐️⭐️⭐️⭐️⭐️

19 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

The clear protein with peach tea…

The clear protein with peach tea flavour taste so good that I could drink all the time. I reduced my sugar cravings too.

19 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 2 out of 5 stars

Not all Extra Protein Cookies have 38g

Have been a regular customer of Myprotein for years but a bit disappointed this time around - don’t believe the website clearly shows or describes that the Extra Protein Cookie Dark Chocolate & Raspberry variety, although the same price as the other varieties, is actually half the size/protein content of the others - this wasn’t clear until the product arrived with the others I ordered. Was expecting it to be 38g protein - this is why I buy these - this variety is poor value as a consequence. Wouldn’t buy them again

22 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great product that mixes easily

Easy to manoeuvre website, fast delivery and tasty flavours (tried both the Watermelon and Raspberry Lemonade Clear). Bought for my husband who's just had massive open-wound surgery as he's having difficulty eating, but needs to get a lot of protein to promote the healing.

21 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Issue resolved in minutes!

I reported an issue to Myprotein, and it was resolved within minutes thanks to Lungiswa's clear and prompt communication. There was a little back-and-forth while they requested and I provided the necessary information, which was completely expected. I'm really happy with the outcome which was virtually hassle-free. A nice surprise in this economy!

21 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Easy order placement with great bundle…

Easy order placement with great bundle offers. Fast delivery with good delivery updates via emails and texts. The clear whey orange and mango tastes really good, mixes well and no powdery residue.

21 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Quality of the clear protein is very…

Quality of the clear protein is very good tastes lovely, easy to order and delivery is very quick

20 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Good Service from Myprotein.

I have bought from Myprotein many times. Never had an issue. Service is always exceptional. Order is dispatched quickly and is delivered promptly. Communication on status of order is clear and updated regularly. Great service. Absolutely no complaints, and will continue to regularly use Myprotein.

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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