Myprotein Reviews 

221,870
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #171 of 235 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(221,870)

25,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
impact diet whey

Rated 1 out of 5 stars

Terrible experience with soy protein

I am writing to report a severe issue with the Soy Protein I recently ordered from MyProtein.nl .

I am lactose intolerant and transitiong to a veggie diet, which is why I decided to switch from another brand to MyProtein and try soy protein for the very first time. I consumed the product for the first time on Tuesday, September 2, 2026, and I could never have imagined it would be this disgusting.

The product is completely undrinkable. The powder does not dissolve at all and remains extremely clumpy. The taste is absolutely awful, and worse still, I actually vomited shortly after consuming it.

As a first-time customer of MyProtein soy range, this was a terrible experience. Given the unacceptable quality and the physical reaction it caused me, I requested a full refund for this item.

2 September 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 1 out of 5 stars

Ordered some whey protein on the 28th…

Ordered some whey protein on the 28th August and still not dispatched 😕

28 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Servings of Impact Diet Whey Protein

Bought Creatine and Impact Diet Whey protein. Always very happy with the taste and quality of the products and the speed of the delivery. I do feel, however, that the Impact Diet whey protein could be clearer in advertising how many servings you will get per product size. This is the case for other options of protein powders, and keeping it uniform across the products would avoid any confusion. It could also be seen as misleading, despite the small acknowledgement of serving sizes in the product images and suggested use section.

2 September 2026
Rated 5 out of 5 stars

Thumbs up

Ive tried many if the whey protein+collagen and impact, all of them delicious so far, chocolate, strawberries and cream, banana milkshake, chocolate milkshake, caffe latte. Not too thick, just a lovely shake, and I'm incredibly fussy

29 August 2026
Rated 3 out of 5 stars

Huge price hike!

Order for my son who loves the product but the changes in sizes and huge increase in price of whey protein will mean we can no longer purchase. Previous orders of £58 now at £98! Thats a huge increase and seems greedy.

26 July 2026
Rated 2 out of 5 stars

Price of whey protein has increased by…

Price of whey protein has increased by too much...

From Jan2026 to Apr2026 - Increased by 33% for 2.7kg (granted went from 2.5kg to 2.7kg)

From Apr2026 to Aug2026 - Increased by 25%

(regardless of frequent discounts from 40 - 55% - these I have taken into account.)

This is just too much - and not justifiable by the impact of the high changes we see in general in the world economics this year.

Competitors have not increased whey protein by same amount.

5 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

Price increases are insane!

May 2026: Whey Isolate £37.83
August 2026: Whey Isolate £49.04

Price increase in 3 months: 32%!

I know raw whey materials are up but I seriously doubt they are up that much.

The price and service doesn’t justify the product anymore sadly

27 August 2026
Rated 5 out of 5 stars

Great service, great product

I ordered the Whey protein power Vimto, raspberry, orange and passionfruit flavour.

Everything about this purchase was great. Easy to order. The item came the next day. I was informed by text taht he item was being shipped and again when it was out for delivery and again when it had been delived.
The product its self tastes great.
No complaints at all. Great service, great product

30 August 2026
Rated 2 out of 5 stars

Wrong advertising.

Wrong advertising.
I odered vanilla ice cream imapact whey protein milkshake. According to the online advertising, there is no thickness and the taste I didn’t like it.

30 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

Just got too expensive

First of all, I’m not saying the product wasn’t any good. Their protein is absolutely good quality. For me tho it has just got too expensive. Last September I bought 2.5kg of chocolate whey protein powder and 500g creatine, the price was £59. This August I bought 2.7kg chocolate whey protein power and 500g creatine, the price £97.
I also bought a couple boxes of protein bars, 24. They work out at £1.60 each. I use these for work, again great quality and tasty.
In today’s climate you have to try and keep the prices to what you can afford.
So unfortunately I have decided to bring my business somewhere else. I found another company which is also of good quality. For 4.8kg chocolate whey protein powder and 500g creatine- £99. And 24 protein bars will cost £1 each. This is exactly my budget.

Myprotein is a good quality company, I’ve been using them for years with no problems at all. Just got too expensive.

12 August 2026
Rated 5 out of 5 stars

So much variety for everyones needs

So much variety for everyones needs, easy to choose, quick delivery. Good deals on all the time.

In particular the clear whey cranberry and raspberry is superb! My favourite!

25 August 2026
Rated 3 out of 5 stars

Rotten bars, good powders.

“Vanilla Birthday Cake” bars were insanely disappointing. Inside looked nothing like the product and had a sour aftertaste that made me throw up multiple times. Syrups and whey powders are good.

28 August 2026
Rated 5 out of 5 stars

Quick delivery and great products

Delivery is always quick and products are great! Especially love the clear whey and the creatine. There both great. Only disappointment has been the vegan protein, which I only bought as its so cheap. It’s no worse than any other vegan protiens I've tried. Always find they taste of pea slightly and don't mix as well.

23 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look