Myprotein Reviews 

221,884
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #172 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,884)

25,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
clear

Rated 5 out of 5 stars

Good Service from Myprotein.

I have bought from Myprotein many times. Never had an issue. Service is always exceptional. Order is dispatched quickly and is delivered promptly. Communication on status of order is clear and updated regularly. Great service. Absolutely no complaints, and will continue to regularly use Myprotein.

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

My Protein Oder a Great experience!

Great experience from order to prompt delivery. Ordering was made simple and fast, followed by clear communication when my order was picked and despatched. And again it arrived at the beginning of the delivery time window communicated. 10/10!!

18 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Always great service.

Excellent turnaround time between ordering and receipt. Product well packaged. Good price for pack size. Comms from Myprotein is really clear and the purchaser is kept updated throughout the whole process. Product is good and as described.

16 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Solid prices. On time delivery

Solid prices and clear delivery tracking.

16 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Have tried a mixture of whey and clear whey and all have been great. I use mostly for weight loss and whey for baking and breakfasts. One of the best protein powders around and a great selection of flavours. Re purchase regularly

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

I dislike flavoured proteins such as

I dislike flavoured proteins such as, vanilla, chocolate or strawberry etc, they are too creamy even mixed with water and leaves me with a heavy feeling. Also, I seem to get a reoccurring reflux with them too.
My daughter suggested to look at clear protein because it’s more like a juice. Do I did and ordered vimto, and I love it!!! It’s just perfect, It taste just like vimto too, I use mine as my drink whilst at the gym.
It had no nasty reoccurring reflux and doesn’t lay heavy in my stomach. I will be buying this from now on.

9 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Love Myprotein Clear Whey

I absolutely love Myprotein Clear Whey! The flavours are really good and refreshing, and they’re so much easier to drink than normal protein shakes. They’re light, not heavy or creamy, and taste more like a juice. Definitely one of my favourite protein products!

13 October 2025
Unprompted review
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Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

Great service

Great service. Super quick delivery. Unfortunately the clear protein peach iced tea flavour was extremely sweet.

13 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Fantastic

I’ve used Myprotein on and off for a few years, but over the last year, since getting into a proper gym routine, I’ve started using their subscription services regularly.

The products are consistently excellent. I mainly use the Clear Whey Protein, which is genuinely delicious, alongside various other supplements. I’ll also be trying out their gym wear soon.

My absolute go-to for anything fitness related, and a brand I’d highly recommend to anyone.

8 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Not What It Used To Be

MyProtein has become poor recently. A few problems include;
Sizing is now confusing. The bags list “servings” rather than clear weight-per-scoop info, but I double scoop, so it’s not obvious how much product I’m actually getting for my money anymore.

Smaller bags, higher price. The bags feel noticeably smaller than before, yet the price has gone up. Feels like a quiet shrinkflation move rather than an honest price increase.

Cookies and Cream now has bits in it — a different texture to the smooth version I’ve always ordered. This wasn’t made clear anywhere obvious on the product page, so I only found out once it arrived.

Flavours I used to buy have just disappeared from the range with no explanation, so I’ve had to hunt around for a replacement I actually like.

None of this was flagged clearly at the point of purchase, which feels misleading. Between the reduced sizes, the price hike, the unexpected product change, and flavours vanishing altogether, I won’t be ordering again. Switching to an alternative brand that’s more transparent about what’s actually in the bag.

9 August 2026
Myprotein logo

Reply from Myprotein

Hi Ismail,

Thank you for leaving your review.

I have attempted to call you.

I am sorry to hear that you have had an issue with the serving size on your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Fast delivery as usual

Fast delivery as usual, confusion with discount, not particularly clear on the website.

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Love the clear whey drinks the flavours…

Love the clear whey drinks the flavours are good

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 2 out of 5 stars

Too sweet

Very fast and smooth delivery.

It is now obvious that the clear protein is not for me! I wonder how people find the level of sweetness of the product 'just right.' It literally smells like artificial sweetener — the smell did not leave my sink for a couple of hours after I poured the drink. It tastes like nothing but chemicals. I'd rather drink the shakes; even with the aftertaste, they are more pleasant than these sugar bombs, plus the horrible smell!

10 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Easy ordering on good app

Easy ordering on well structured website and app. Very speedy service and delivery on the date promised.
Tried the Clear Whey Raspberry Lemonade flavour and it's a great addition especially during this heatwave.

11 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, great range of products.
The raspberry lemonade clear whey protein added to Greek yogurt with berries is unbeatable for breakfast

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

I love MyProtein

I love MyProtein, especially the clear whey because I don’t really like the milk based shakes. This provides an amazing alternative to this, it’s delicious, refreshing and doesn’t take long to make!

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Love the clear whey protien and it's…

Love the clear whey protien and it's super fast delivery

11 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Very fast delivery and products…

Very fast delivery and products packaged well.
Love the Clear Whey in Peach Tea flavour, could drink it all day long.

6 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

I ordered clear protein and what I got…

I ordered clear protein and what I got came out cloudy and not very pleasant to drink I spoke to them and sent pictures and things they asked for wouldn’t buy from them again very unhelpful

6 August 2026
Myprotein logo

Reply from Myprotein

Hi Louise,

We are sorry to hear of this matter. Thank you for taking my call earlier today. I am happy that we were able to discuss this and reach a suitable resolution. 

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. 

Kind Regards, 

Ben

Rated 5 out of 5 stars

Quick delivery

Quick delivery, first day using the clear protein drink tastes amazing so far.

10 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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