Myprotein Reviews 

221,888
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #172 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,888)

25,152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
clear

Rated 5 out of 5 stars

Clear protein 10/10

Loving clear protein as someone who doesn’t really have milk and finds the ‘normal’ stuff far to thick to drink.
This is easy to mix in, basically a nice fruity drink that you can 100% forget is good for you.

6 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Good clear protein and variety of…

Good clear protein and variety of flavours

27 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

First time ordering after hearing so…

First time ordering after hearing so much about it from friends. I ordered 2 clear protein (Mojito and Orange). Only 1 clear protein pack arrived, and a tub of Creatine (which I did not order).

When I wrote to notify Customer Service (CS), I am forced to 'Create an account' first in order for CS to respond. Then I wrote to CS with my order number stated and this is my experience from CS:

- asked me for list items ordered (!!)
- asked me for photo of items wrongly delivered
- i sent photos of all the items delivered
- CS said yes, you only ordered 1 clear protein Mojito
- i had to write back to say yes, but I also ordered 1 orange, which DID NOT COME! this was back and forth with 3-4 messages, which I needed to log into my account. I asked them to settle it quickly as I wanted my order corrected, and a refund, if they are not sending me the 2nd Clear Protein.
- CS asked me to send the wrongly delivered Creatine back to them, and they would reimburse postage, and they will refund the item not delivered.

All this for my first experience. Truly disappointing. I explained that ops can make mistakes, but CS's job is to placate customers and make the experience better, NOT worse! why do you make it so so difficult, My Protein??

5 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi El,

Thank you for leaving your review.

I have tried to call you.

I am sorry to hear that you have had an issue with the refund of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Good product

Good product, tasty options, clear information on the website, delivered quickly the next day - I’d recommend

9 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Delivery excellent

Delivery excellent. Recieved day after ordering. I paid annual subscription for delivery, well worth it and good value. I buy the clear whey, tried cherry berry and recently strawberry and kiwi. Best to mix it up then leave in fridge for and hour or two to get a really refreshing drink.

9 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Always great products nad delivered…

Always great products nad delivered quickly the clear protein hydrate raspberry/lemonade is delicious

9 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

I love the products that I ordered

I love the products that I ordered, the clear whey protein, Clear Whey protein + collagen and Creatine all Vimto flavoured, they are delicious and very helpful in hitting my protein goal and increasing my performance in the gym, Delivery was very quick too

8 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Everything I’ve ordered from my protein…

Everything I’ve ordered from my protein has been top quality and I’ve had quite a lot. From creatine, clear whey protein, snickers, white chocolate snickers and bounty protein powder, electrolytes (Hyrox orange being my favourite and the powdered peanut butter has been awesome for my fitness goals and I will continue to order would definitely recommend to friends and family

4 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great range of products

Great range of products. Variety of size options.
Easy to use website
Clear delivery options

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Love the clear whey products

Love the clear whey products . Best tasting I've tried so far. Been using both the regular and vegan for alongside. Highly recommend

30 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Clear whey

Great affordable products, currently having clear whey tastes really good digests well too

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Easy to use webpage

Easy to use webpage, Fast delivery and the Clear whey protein Vimto is amazing!!

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

I bought the clear protein omg flavours…

I bought the clear protein omg flavours are awesome and not as heavy as milky drinks especially in this hot weather

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Simple and clear ordering service

Simple and clear ordering service. Quick delivery. The creatine is a great product dissolves well. The vegan impact protein powder is also pretty good. Good texture and flavour and the price was great for a 1kg bag

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent products

Clear whey protein powder … one of the best tasting ones I’ve had, repeat order, fast delivery and good customer service, would highly recommend 👍

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

The Best Protein I've Tried – No Chalky Taste

I bought the MyProtein Clear Whey because I absolutely hate the chalky, powdery taste of normal whey protein. After years of trying different brands, I can honestly say I've finally found the one for me.
It genuinely tastes more like a fruit juice than a protein shake. The instructions recommend mixing it with 400 ml of water, but I found that a bit too strong for my taste. I use around 600 ml instead, which gives it a much lighter, more refreshing flavour. The great thing is you can simply adjust the amount of water to suit your preference.
Add plenty of ice, and it tastes even better. If you're like me and can't stand thick, chalky protein shakes, but want something that drinks like a normal juice, I can't recommend the Clear Whey range enough

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Delivery iusses

I love the products and have always been happy with their quality. Unfortunately, I've had a really disappointing experience with my latest delivery.
Some items were missing from my order. I contacted customer service and was told they would be delivered the next day, but they never arrived. Since then, I've spoken to someone every day and have repeatedly been told to wait another 24 hours. It's now been nearly a week, and I've finally been told that the missing items are being resent. Hopefully they arrive tomorrow.
This would have been a 5-star review if it wasn't for the poor handling of the delivery issue and the lack of clear communication.

Update

So it 3 more days after the review for next delivery. When it turned up item missing the other smashed and unusable. Contact customer service support i think talking to the wall would of been more helpful was i could give 0 stars

30 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Clear labels and information about the…

Clear labels and information about the products and fast delivery.

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Excellent

Have loved my recent deliveries. Best clear whey on the market and super fast delivery

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great Taste and I received my order quickly

I received my order quickly, and the product was more affordable than on Amazon. The mango orange flavor is excellent. I appreciate the clear whey protein concept, as it is notably easier to digest.

4 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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