Myprotein Reviews 

221,874
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #172 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,874)

25,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
impact diet whey

Rated 5 out of 5 stars

The shaker bottle is sturdy and…

The shaker bottle is sturdy and perfect. I also ordered the snicker whey protein which tastes heavenly and also the snicker protein bars which also taste like the original but with 2 g sugar and 20g protein which sounds excellent. Really recommend, thanks!

22 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Awesome protein

This protein is great quality, good taste , and contains almost 100% pure whey concentrate, which most protein products do not, so worth every penny

17 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Easy order placement with great bundle…

Easy order placement with great bundle offers. Fast delivery with good delivery updates via emails and texts. The clear whey orange and mango tastes really good, mixes well and no powdery residue.

21 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

I purchased impact whey protein…

I purchased impact whey protein milkshake which i must say is a very good protein and a must try protein

Wonderful taste

16 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

I use Myprotein for my whey powders

I use Myprotein for my whey powders, cheap and great for mixing ! Recommend

14 May 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Gotten the salted caramel milkshake whey a few times now, banging flavour and excellent value for money.

20 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Delicious tasting protein whey mix

Delicious tasting chocolate protein whey mix, fast and efficient delivery. May seem a tad expensive but it is so smooth and creamy. Highly recommend.

15 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Good stuff, quick delivery

Ordered whey protein and it showed up faster than I thought. The quality is solid and tastes pretty good too. Definitely sticking with MyProtein for now.

16 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Ordered 2.25Kg impact Whey protein

Ordered 2.25Kg impact Whey protein, but got a 1Kg bag of Creatine instead. Contacted customer service about this, they said I'd have to return the creatine for them to then send me the Whey protein which I originally ordered. The whole process was so frustrating, 2 weeks to get some Whey Protein delivered, no compensation offer for their screw up/ wasting my time, you'd expect this from such a big corporation in the supplements industry. Disappointed by the user experience with MyProtein

16 August 2026
Myprotein logo

Reply from Myprotein

Hi Qusai,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the missing item in your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Myprotein products are good

Myprotein products are good, as is the pricing and delivery. I order regularly - perhaps a confirmation that I'm happy with everything. This time, I ordered protein powder (whey and vegan super blend), protein cookies, creatine and supplements. And will without doubt will order again!

3 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Myprotein is by far the best supplement…

Myprotein is by far the best supplement company on the market. Creatine and glutamine are excellent. Whey protein I’ve never had any issue with, mixes well, tastes brilliant and digests the same.

Great prices and service. Recommended all round.

18 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Wrinklies beware!

Great products,prices good if you time order with secial offers,which curiously seem to be on most of the time,but maybe an age thing at 65,but website not the easiest to navigate,managed to order impact protein with collagen instead of regular impact,their seems to be an uncanny lag when ordering,oh well,happy days!

14 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 1 out of 5 stars

I purchased Impact Whey Protein…

I purchased Impact Whey Protein Milkshake in Chocolate fudge flavour, but unfortunately, the product I received was damaged. The zipper on the protein bag is not working, and I am unable to seal it properly.

I contacted customer service to report the issue, but my concern was not properly addressed. The representative told me that my complaint had been forwarded to the relevant team and that I would receive a response within 2–3 days. However, I have still not received any response or resolution.

I also informed the customer service representative that I would leave negative feedback due to the poor service I received. She responded, “Yes Sir, you can give it, no problem. I had already provided photographs of the damaged product, but despite this, no solution has been offered.

I am extremely disappointed because I have spent my money on a product that arrived damaged, and I have received neither a replacement nor a refund. I expect this issue to be resolved as soon as possible.

16 August 2026
Myprotein logo

Reply from Myprotein

Hi Sanjan.

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the damages of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 1 out of 5 stars

Impact Whey Protein Milkshake…

I bought Impact Whey Protein Milkshake Vanilla Ice Cream and it tastes awful. The aftertaste is terrible too. I thought it is just me but my wife and my gym buddy both found it hard to drink. I have been using protein powders for a many years now and this one's the worst. It's got a very chemical flavour to it with a bitter aftertaste. Even when mixing it in milk, it tastes terrible.

16 August 2026
Unprompted review
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Reply from Myprotein

Hi,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Have tried a mixture of whey and clear whey and all have been great. I use mostly for weight loss and whey for baking and breakfasts. One of the best protein powders around and a great selection of flavours. Re purchase regularly

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Iv not trained for the last 7 years…

Iv not trained for the last 7 years because of having new knees and hips
I use to use it 6 drinks a day
The flavour of which i always chose bannana use to taste lovly it now tastes im afraid to say false with a bitter after taste and watered down its that bad i cant drink it iv had to go back to tuna blended with diet coke
I was hoping to buy it regular as im competing in the nabba northwest bodybuilding championships and britain next year in the over 60s
Iv won the juniors when i was 20 and 21 back in 86 and 87
Class 1 in 99
And the overall in 2000 and the overall britain as well in 2000
The over 40s in 2013
Was out for the over 50s with hernia op new knees and a hip so i was relieing on it for my over 60s showing
I dont no if it was just a bad batch but i swore by it the last time i used it
Im not the type to complain and hope i can still use it

11 August 2026
Myprotein logo

Reply from Myprotein


Hi Andy,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the taste of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 5 out of 5 stars

Great products

Great products, I regularly buy whey protein and creatin. Also fast delivery and I was kept informed by WhatsApp as to when my delivery would arrive. Totally recommend My protein.

15 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Brought the chocolate brownie flavoured…

Brought the chocolate brownie flavoured whey isolate. Great taste, blends well no lumps. Will be purchasing again!

12 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

Used MP for a while now

Used MP for a while now. Cookies always hit best flavour rocky road. Impact protein always mixes well, tried all flavours tend to stick to the vanilla as always find the others taste artificial. Not a MP exclusive problem tend to find this with most brands especially the chocolate flavoured ones. Simplicity is sometimes best

9 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

The delivery was exactly on time and…

The delivery was exactly on time and the taste of the protein flavour was delicious I had chocolate caramel crunch whey delicious and digests easily and mixed well.

14 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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