Myprotein Reviews 

221,874
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #172 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,874)

25,152 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
isolate

Rated 5 out of 5 stars

Insanely Good 👍

The Impact whey isolate natural chocolate is insanely good. Mixes perfectly (using a hand blender). Delivery was fast. 5 out of 5.

15 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 3 out of 5 stars

Out of Stock after payment taken!

Having used Myprotein for some years and been very pleased with the service I was very disappointed to have purchased my regular whey protein isolate to be told after payment was taken that it was out of stock. Although the return message stated in would be back in stock soon there is no indication when. Had I’d been notified whilst purchasing I would not have bought it and sort out another flavour.
Update:
Myprotein has now resolved this issue and the product will arrive on Monday being a week after order was placed. I thank them for their efforts to resolve, hence upgrade in star rating.

14 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

I switched to MyProtein Impact Whey to…

I switched to MyProtein Impact Whey to support my training and recovery. High protein, low sugar, and it fits well into my diet. I’ve noticed better recovery after workouts and it keeps me fuller for longer. Clear nutrition info on the label helps me track macros. Taste is surprisingly good for a whey isolate.

9 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

All great!!! apart from the layered bars!!

I have been ordering the whey isolate and the clear protein with a splash of berries for a while. Loving both products and delivery has been prompt… had a little issue with the isolate being out of stock but it soon came back in… the only annoyance is the layered protein bars…. I love them… but I think I must be sensitive to the sweetener in them because they make me severely bloated… I had to give the rest of the box away!!!! Such a shame as I would definitely have bought many more…..

13 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 2 out of 5 stars

Fuming with the service from MyProtien

Fuming with the service from MyProtien

On there website it says 0% Fat in there isolate but when delivered it was the other way around
No apology what so ever and just asked me to return the item

Stay away from these amateurs

4 May 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi Sat,

Thank you for taking the time to leave a review.

We are sorry to hear you've had an issue regarding one of your products and do want to look further into this. Can you please respond to the request sent to you via your TrustPilot account?

Kind Regards,

Stephen

Rated 5 out of 5 stars

MyProtein Grass-Fed Whey Isolate is…

MyProtein Grass-Fed Whey Isolate is hands down one of the best whey isolates on the market. It’s incredibly clean, free from unnecessary additives, and naturally flavoured, which is exactly what you want in a high-quality supplement. It’s refreshing to see a product that genuinely prioritises clean nutrition without compromising on taste or quality.
Please don’t discontinue this product there’s a real need for supplements like this. Myprotein has done an excellent job here

21 April 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 1 out of 5 stars

They sent me the wrong product

They sent me the wrong product. It clearly says on their webpage that the vanilla honey isolate protein is sweetened with stevia but the one they sent me has Sucralose in it, which is known to cause cancer. And even though I made a complain to customer service they still haven't gotten back to me.

4 May 2026
Myprotein logo

Reply from Myprotein

Hi Vanessa,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the incorrect item being sent. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 2 out of 5 stars

Still have issues with the isolate

Still have issues with the isolate protien, it is affecting my guts as bad as whey, I also ordered 3 products paid postage and only received 2 products no correspondence regarding missed product, why we paying high deliver fees when you cant deliver on time I'm going to try a different supplier now as isolate should not be causing such issues with my digestive pay extra and it's not any better.

6 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 2 out of 5 stars

Just tastes awful

I have no issues with the service and process of ordering. My only issue is that the product is just awful. I have tried a few flavours of the whey isolate and clear protein and Im just not sure whether i will finish them, they just taste like chemicals and overtly sweet.I will be trying other companies but perhaps its just the nature of whey protein.

6 May 2026
Myprotein logo

Reply from Myprotein

Hi Richard,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the taste of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 3 out of 5 stars

Impact Whey Isolate

The shake arrived quickly which I appreciated. The taste was ok but a little on the sweet side for my personal taste. To be fair I orderes the wrong flavour accidentallly. I meant to order vanilla but ordered the chocolate caramel whey isolate instead. I do love the high protein content, it has approx 8g more protein than my usual shake which is great as I sometimes struggle to hit my daily goal, so this does make it easier.I would defo buy again but Vanilla and unsweetened if available.

28 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 2 out of 5 stars

Decent enough product

Decent enough product. Took out a subscription of 1kg Whey protein isolate to save money, but then then the product was replaced by a smaller size packet which costs more.

28 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

The site is easy to navigate

The site is easy to navigate, with the products themselves being top quality!
I really enjoy the cookies and cream whey isolate and marvel pre workouts.
Would definitely recommend to other people

30 April 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 4 out of 5 stars

Good products but getting pricer and…

Good products but getting pricer and also the whey isolate protein don’t have same flavour options as whey protein.

29 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Isolate vanilla protein piwder

Great product, fast delivery, happy customer.

28 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards, Natalia

Rated 5 out of 5 stars

Great product I buy on repeat

Great product I buy on repeat. I don’t always find whey protein easy to digest and can taste artificial but vanilla whey isolate from you always blends well into yoghurt and tastes delicious. Great service

22 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

I am very satisfied with my product

I am very satisfied with the product, and excellent service in terms of communication regarding courier updates. All very professional throughout from placing my order to delivery of item. I am very pleased with the quality of the protein - Impact Whey Isolate, in my case. I expect I’ll be ordering from Myprotein again. Thanks.

22 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 4 out of 5 stars

This would have been a five star

This would have been a five star. I can't fault their products and I have a subscription in place every two months. It's the only one I have used tgat doesn't give me stomach ache.
However, I am supposed to receive 1kg bags of whey isolate but this time I received 900g and no email to inform me of the change.

21 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Liam

Rated 1 out of 5 stars

Was not happy this time as I ordered a…

Was not happy this time as I ordered a 500g bag of my protein isolate and the bag was not even full in fact it was virally empty where the time before the bag was full so was very disappointed.

16 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Myprotein Impact Whey Isolate, Grass Fed

These protein supplements truly impressed me—I’m really satisfied with my purchase. The delivery was incredibly fast, arriving as early as the next day after I placed my order. I will definitely continue buying my protein only from this seller. I’m happy in every aspect and highly recommend this seller to others.

19 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Whey Protein Isolate.

I'm an old man, I have serious health issues and I "need" to ensure my daily protein levels are kept up.
I was advised to add Whey Protein Isolate to my daily diet and having been a customer of MYPROTEIN for years, I didn't look anywhere else.
The Whey Protein Isolate is always good, prompt delivery (even upgraded to Next Daily delivery for free).

And above all, it's doing the job I need it to do.

Thank you.

19 April 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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