Myprotein Reviews 

222,061
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Company replied

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Company replied

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Company replied

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more

Company replied


Company details

  1. #174 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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2-star
1-star

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4.3

All reviews

(222,061)

25,312 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
diet whey

Rated 5 out of 5 stars

Easy to use webpage

Easy to use webpage, Fast delivery and the Clear whey protein Vimto is amazing!!

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

Sorry guys

Sorry guys, the mixing quality of whey protein is becoming poor, even with the metal ball in shaker. The chocolate cream and chocolate banana just clumps in the spout. Also, too expensive now unless you wait for a sale. Have found alternative.

29 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Salted caramel impact whey protein tastes good

2 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

Delivey

I have ordered almost a week ago, paying for fast delivey! As I am on a restrict diet! Though my protein is more expensive than other brands I still chose it for fast delivery!!
And now after almost 4 or 5 days they tell me your address is wrong !!! Completely unacceptable!! I used the same address multiple times with multiple platform and the adress is pretty fine!!

6 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great products to help you hit your goals

Love my protein products just got the milkshake ( salted caramel) , and its lovely 😍 also use the whey protein shakes , also if u not hitting your fibre intake they have a unflavoured powder for that , add to ya shakes or drinks , fab ! Also having clothing for the gym loads to choose from
Highly recommend , also fast delivery

3 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent products

Clear whey protein powder … one of the best tasting ones I’ve had, repeat order, fast delivery and good customer service, would highly recommend 👍

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 2 out of 5 stars

Gone real down hill lately

I have always loved the range of products, the flavours and the service. But in the last 3 months they have doubled the prices on creatine and whey protein, whilst simultaneously reducing the the packet sizing, with the excuse being to measure by scoops instead of weight (could have easily increased the weight if that was the case). I know whey prices have increased recently, but this used to be the budget option. It is now the MOST EXPENSIVE option. They don't even do their fake promotions/discounts anymore.

1 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

The Best Protein I've Tried – No Chalky Taste

I bought the MyProtein Clear Whey because I absolutely hate the chalky, powdery taste of normal whey protein. After years of trying different brands, I can honestly say I've finally found the one for me.
It genuinely tastes more like a fruit juice than a protein shake. The instructions recommend mixing it with 400 ml of water, but I found that a bit too strong for my taste. I use around 600 ml instead, which gives it a much lighter, more refreshing flavour. The great thing is you can simply adjust the amount of water to suit your preference.
Add plenty of ice, and it tastes even better. If you're like me and can't stand thick, chalky protein shakes, but want something that drinks like a normal juice, I can't recommend the Clear Whey range enough

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Not my first purchase

Not my first purchase. Delicious whey protein at great prices . . Delivered next day to the highlands . How you do it?
It doesn’t get any better ❤️

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Excellent

Have loved my recent deliveries. Best clear whey on the market and super fast delivery

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Ordering and delivery exceptional

Ordering and delivery exceptional. Great prices and discount available. Have used the Impact Whey Protein Milkshake powder for the last month and the taste is phenomenal.

5 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

The orders arrive on time

The orders arrive on time. My only gripe is that the Diet Whey Protein flavours and sizes change with no apparent reason. My favourite being Strawberry Shortcake that seems to have disappeared. Other than everything is fine.

29 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great Taste and I received my order quickly

I received my order quickly, and the product was more affordable than on Amazon. The mango orange flavor is excellent. I appreciate the clear whey protein concept, as it is notably easier to digest.

4 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

A disgruntled customer

I've been a loyal MyProtein customer for around 10 years, but I think this will be my last order.

The quality is still good, but the pricing has become impossible to justify. In a matter of months, whey protein has increased by around 45%, and even after the constant "discounts", the prices are significantly higher than they used to be. It feels like the sales are more of a marketing tactic than genuine savings.

It's disappointing to see a brand that built its reputation on great value become one of the most expensive options. After a decade of loyalty, I'll be taking my business elsewhere.

4 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Edward,

Thank you for your review,

We're really sorry we've had to put some of our prices up. The industry has been affected by commodity, production and freight costs which have all increased significantly over the past few months and this is having a global impact. We have been absorbing these industry-controlled cost increases for as long as possible, but we now need to align with the wider sector.

Despite these increases, please rest assured that quality remains the highest priority for us and we will never compromise on that.

Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist.

Kind regards,

Stephen

Rated 5 out of 5 stars

5 stars again

5 stars again , ordered Saturday morning, arrived Monday afternoon standard delivery. Whey protein and Collagen product, quality outstanding! Magnificent effort Guy’s

4 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Hassle Free Experience, Great taste

I ordered the impact vanilla whey protein with the impact blue raspberry creatine and wasn't sure if that combo would work. Well it does, tastes great, nice and smoothe and perfect even as a pre workout. Never had any hassle ordering from myprotein, order is shipped quickly and the products are worth what you pay. I like getting my protein to be a quick, easy time and it always is when I buy from myprotein.

4 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

I had been buying whey protein and…

I had been buying whey protein and regulary for 20 years, and mostly using the company. I buy the largest pack. But consider I used to pay £67 for 5kg with the discount. Now it is £154 and they have cut it to 4.5kg for that extra bit of profit. So they have doubled pricing, pure greed - if people can see what they are doing to maximize profits now that they think they are in a position of power. Also you always used to be able to use discount codes to not have to pay their ridiculously inflated prices - now they've taken these away too for whey. . . It would not surprise me if they aimed to put prices up times three because look whats happened. Find another company as there is no doubt they will be working out how to get even more profit. You can see this demonstrated in what I mentioned which is all factual and tired to give money to a greedy company like this, cant stand it.

. . . .And more added based on the ridiculous reponse. It's no confusion my end - I see clearly whats gone on - do you want to see my previous orders and what the same order would cost now which has more than doubled in price which is unacceptable. I at least thought you would try to justify the price increase, rather than acting like Im confused over sizing!?! You went down further in my estimation

1 August 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hi James,

Thank you for taking the time to leave a review.

We are sorry to hear there has been confusion regarding the new sizing and would like to look further into this. Can you please respond to the request sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 2 out of 5 stars

Whey protein product manufacturing

I recently ordered a bag of whey protein powder, which was delivered quickly, so I was pleased with the delivery service. However, after opening the product, I discovered an issue with the packaging. The resealable airtight seal on the bag does not work properly. Despite carefully aligning and pressing both sides of the seal together multiple times, it will not stay closed, leaving the protein powder bag unable to be resealed as intended.

I have contacted MyProtein's customer service and provided both photos and a video clearly demonstrating the issue. I hope this can be resolved promptly, as the faulty packaging affects the product's convenience and freshness.

23 July 2026
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Once again a perfect transaction

Once again a perfect transaction. Great clear whey protein and delicious chocolate protein cookies

3 August 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

Used to be my go-to for everything

Used to be my go-to for everything, but the whey protein is now so overpriced I’ve been forced to shop elsewhere :(

30 July 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

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