I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more
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Review summary
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What people talk about most
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This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more
Company replied
Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more
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I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more
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Company details
- #176 of 234 best companies in Fitness and nutrition
About Myprotein
Written by the company
MYPROTEIN
Helpful links
Best Sellers
Protein Shakes
Vegan
Clothing
Customer Service
Clearance Multibuy
About us
We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.
At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.
We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.
While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.
We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.
Contact info
Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom
- myprotein.com
4.3
Excellent
222k reviews
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impact diet whey
As a man over 40
As a man over 40, I have had seen noticeable gains in size and strength utilising impact whey isolate and very convenient impact creatine tablets supporting my gym work. My only issue is with some of the ordering, i was unaware that i had subscribed to get protein each month until it arrived and money was taken the following month. I then tried to cancel the order a few days before it would process again but it went through again. I know protein is protein but would have been nice to change flavour. This wont stop me using my protein for all my supplement needs.
4 August 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Everything I’ve ordered from my protein…
Everything I’ve ordered from my protein has been top quality and I’ve had quite a lot. From creatine, clear whey protein, snickers, white chocolate snickers and bounty protein powder, electrolytes (Hyrox orange being my favourite and the powdered peanut butter has been awesome for my fitness goals and I will continue to order would definitely recommend to friends and family
4 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Premium price, mediocre experience
Bought a shaker and a whey protein pack. Shaker turned up missing the metal shaker ball, so basically just received a plastic bottle. The whey protein is good, but after purchasing I did find it much much cheaper at my local Asda, so bit disappointed in the pricing, even if the quality itself is good.
Overall, not the worst experience, but for the price and having a received an incomplete item, I feel the price is premium without giving premium service. Will go elsewhere next time.
8 August 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
My order speedy delivery was easy .delivered a day…
My order was easy .delivered a day early .but it's more expensive this time for whey isolate . Pity
6 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to order.
Easy to order.
Fantastic delivery service.
Impact Whey Protein+Collagen - chocolate flavor tastes amazing!!!
7 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I ordered whey protein impact and was…
I ordered whey protein impact and was charged 56 pounds when a friend payed only a third of the price for the same product same flavour, I contacted the company and was told nothing could be done clearly some customers are subsiding others it’s a complete rip off NOT happy and will purchase elsewhere in future
3 August 2026
Reply from Myprotein
Hello Andrew,
Thank you for taking the time to leave your review.
I am sorry to hear of your disappointment regarding the pricing of our products. We understand your frustration and appreciate you bringing this to our attention. We are always striving to improve our services.
A message has been sent to your account.
Kind regards,
Liam
Excellent delivery
Excellent delivery, always fast service. I ordered a larger bag of tha Vanilla Whey Isolate this time because the flavour's unreal, and I add it in my protein pancake mix, it makes all the difference, believe me. A little pricey maybe, but goes a long way, and the benefits outweigh the cost. Thanking you!
7 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Amazing product it tastes so nice the…
Amazing product it tastes so nice the vimto whey protein it’s delicious
7 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Love the clear whey products
Love the clear whey products . Best tasting I've tried so far. Been using both the regular and vegan for alongside. Highly recommend
30 July 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
One of the best and finest whey protein…
One of the best and finest whey protein brands
6 October 2025
Unprompted review
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
All around poor sent me a faulty batch…
All around poor sent me a faulty batch of high impact creatine that tasted and smelt like plastic put in a complaint and they proceeded to tell me that it’s very unlikely it was their fault but out of good will they will add the money on to credit.
But missed off the £6 delivery fee. And through multiple chats with a bot they said they will send it to me but didn’t so again messaged them and haven’t received anything
6 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review.
I am sorry to hear of this matter, looking at your account I can see the Customer Service Team has resolved this matter.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Thanks,
Sam
Another 10/10
I have ordered numerous times whey products from My Protein and never had a problem and that still applies.
Great experience from ordering to delivery.
Thanks Steve 👍
6 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Terrible customer service
Terrible customer service, worse packaging. None of the ziplock actually works (Whey Protein, Creatine, Oats). It advertise 'New Customer Free Shaker', I did not receive a free shaker. Customer service was arrogant and degrading, saying: "The best I can offer is £2 credit. As a goodwill."
7 August 2026
Unprompted review
Reply from Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Clear whey
Great affordable products, currently having clear whey tastes really good digests well too
2 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
First time buyer - Great customer service
Order was despatched really quickly and they very kindly upgraded the order to next day delivery which was a great bonus. I was kept up to date about my order, so first rate customer service. Currently making my way through a sampler pack of impact whey protein and if that's a success I will definitely order again.
6 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to use webpage
Easy to use webpage, Fast delivery and the Clear whey protein Vimto is amazing!!
2 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Sorry guys
Sorry guys, the mixing quality of whey protein is becoming poor, even with the metal ball in shaker. The chocolate cream and chocolate banana just clumps in the spout. Also, too expensive now unless you wait for a sale. Have found alternative.
29 June 2026
Reply from Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Simple and clear ordering service
Simple and clear ordering service. Quick delivery. The creatine is a great product dissolves well. The vegan impact protein powder is also pretty good. Good texture and flavour and the price was great for a 1kg bag
2 August 2026
Reply from Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Delivey
I have ordered almost a week ago, paying for fast delivey! As I am on a restrict diet! Though my protein is more expensive than other brands I still chose it for fast delivery!!
And now after almost 4 or 5 days they tell me your address is wrong !!! Completely unacceptable!! I used the same address multiple times with multiple platform and the adress is pretty fine!!
6 August 2026
Unprompted review
Reply from Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
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