Myprotein Reviews 

221,948
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 26,145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently point out the exceptionally fast delivery service, noting that online orders always arrive promptly and in remarkably excellent condition. Consumers are also thrilled with the fantastic product variety, deeply praising the delicious flavors and reliable quality of the protein snacks and drinks. However, some people mentioned experiencing frustrating issues with missing items from their deliveries or occasionally receiving damaged packages during transit. Some reviewers were not happy with clothing sizing limitations or noted that certain popular products have significantly increased in price recently.

What people talk about most

Product

Users describe positive interactions with product, highlighting that items such as the clear whey juice,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the remarkable speed and... See more

Quality

Clients share positive opinions on quality, consistently highlighting delicious flavors, good fabric, and... See more

Order

Reviewers share mixed feedback about their ordering experience. Many customers praise the seamless process... See more

Price

Consumers find price to be positive and consistently report satisfaction with competitive and affordable... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I thought this was great value for money. I bought a kilo of unflavoured soy protein so I can use in savoury and sweet dishes. Delivery was much quicker than expected. The reason I did not choose 5 s... See more

Rated 4 out of 5 stars

This company is very easy to order from. Items are dispatched quickly and arrive well packaged. I had to return an item of clothing but this was easy to do. Only issue I had was paying a return postag... See more

Rated 4 out of 5 stars

Good delivery time and a quality product. The chocolate whey and collagen is good quality and mixes well. However, I find it too sweet - perhaps a dark chocolate version would be a welcome in the fut... See more

Rated 4 out of 5 stars

I had to message about my order as it was still in the processing stage instead of dispatched however they were really good and got on to it straight away, the exact service i love. As for the product... See more


Company details

  1. #173 of 234 best companies in Fitness and nutrition

About Myprotein

Written by the company

MYPROTEIN

Helpful links



Best Sellers Protein Shakes Vegan Clothing Customer Service Clearance Multibuy

About us

We’re a leading sports nutrition brand, delivering a range of quality products including protein powder, vitamins and minerals, high-protein foods, snack alternatives, and performance clothing.

At Myprotein, our aim is to fuel the ambitions of people across the world — making the best in sports nutrition available to everyone, whatever their goal. We pride ourselves in providing a broad selection of products at exceptional value to power this, including a range of dietary needs including vegetarian, vegan, dairy-free and gluten-free, so any customer can enjoy the benefits of high-quality nutrition.

We produce everything in-house, cutting our third-party costs to deliver great prices, and guaranteeing the greatest quality. We’ve invested strongly in state-of-the-art production facilities and advanced testing measures to make sure we deliver on purity promises, and can be sure that everything leaving our warehouse meets the highest standards.

While specialising in quality sports nutrition products, we’ve also created a range of sportswear with cutting-edge designs and performance fabrics to support anyone, anywhere, as they strive to reach their goals.

We’ve got a large and growing community too — that’s why we share the latest and most-important nutritional know-how across our blog and social media, with recipes, workouts and everything in-between, so that we’re supporting our customers at every stage in their fitness journey.


Contact info

  • Voyager House, Chicago Avenue, Manchester Airport, M90 3DQ, Manchester, United Kingdom

  • myprotein.com

4.3

Excellent

TrustScore 4.5 out of 5

222k reviews

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4.3

All reviews

(221,948)

25,232 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
isolate

Rated 5 out of 5 stars

The best whey isolate protein

The best whey isolate protein that I ever bought. And the delivery was so quick too. I will buy again!

24 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

I started ordering from Myprotein in…

I started ordering from Myprotein in 2020, I have never had any issues with products. I had an issue with the app though as they payment went through but I didn't get an order nr. It was quickly resolved by customer service. My last order was this year and I bought few flavours of isolate, panecake mixes, clear protein peach tea, vitamis, carb metabolizer, cider vinegar gummies and so on. Highly recommended.

27 February 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Great products

Great products. Love the vimto flavoured protein drink. The natural chocolate protein isolate is the best I’ve tasted, not overly sweet and mixes really well, making a lovely hot chocolate for indulgent days. Most recent order arrived in 48 hours meaning I was stocked over Christmas.

24 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

MyProtein whey isolate.

Excellent product and speedy delivery/service.

21 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

Crazy Price Jump

Have been a MyProtein customer for a few years, but when returning to purchase the 11lb of whey protein isolate I got earlier this year, I found the price went from $160 to over $300. With a Black Friday deal this came down to $230, but this was still an outrageous jump. Can't even blame this one on tariffs. I've switched to NOW Foods protein from Walmart.com or iHerb and I'm back at $12-15/lb.

2 December 2025
Unprompted review
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Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 4 out of 5 stars

Vanilla tastes Underwhelming

I mean look, in terms of delivery time, packaging and shipping, it was great. I ordered the 500g Vanilla Whey Isolate and it came on time, no problem.

I feel as though the taste of the Vanilla Whey Isolate product was underwhelming. It might just be me but unfortunately it wasn’t as good as the natural strawberry - which I would 100% recommend. The taste of vanilla is just too bland and honestly, it’s good but could be better.

Overall, very satisfied. Highly recommend Myprotein.

11 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 3 out of 5 stars

Quit alot of products due to gastro…

Quit alot of products due to gastro issues, mostly amino acids as reading reviews can be very dangerous as they lower sugars and cause gastro bad. Went to re order whey isolate says 50% odd however £39.99 for 1kg, so decided to stop paying this and go back to Optimim nturician gold standard

4 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars

Returning customer after 8 years out of…

Returning customer after 8 years out of the weights game.
Ordered protein and creatine, all good arrived on time, there’s is a but, the cost of what you get, couldn’t believe the difference after 8 years. I used to buy whey isolate, ok it’s 8 years ago 2.5kg was £30 now it’s £90. It’s still there on my account 8years ago (past orders) I call it history.😂.

12 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Good smooth Isolate whey no clumping…

Good smooth Isolate whey no clumping after being shook and came within on day of ordering

5 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

What I ordered came in a couple of days…

What I ordered came in a couple of days and it said it would but Ordered a coffee whey isolate and it doesn’t taste good, followed instructions and mixed with water, might be better with milk I suppose

5 December 2025
Myprotein logo

Reply from Myprotein

Hi Gareth,

I appreciate you sharing your experience. We're sorry the coffee whey isolate didn't meet your taste expectations when mixed with water. It might taste better with milk. Thanks for the feedback!

I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia

Rated 5 out of 5 stars

Good range of protein products

Good range of protein products. Really pleased with unflavoured whey isolate. Goes down easily and mixes well with milk for porridge too. Great supplement to add into our diet.

4 December 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

beef protein isolate disgusting/unusable

The beef protein isolate is literally the most disgusting, undrinkable powder I have ever bought. So gloopy and lumpy, can't even blend it without it becoming a frothy lump of gel, seriously gross, I will have to return the unopened bag and chuck the open one.
Shipping and email comms were standard/fine

30 November 2025
Myprotein logo

Reply from Myprotein

Hi Simon,

I appreciate you sharing your experience. I am sorry to hear that you found the beef protein isolate unpalatable and difficult to mix. We'll investigate the product's texture and mixing properties. Thank you for the feedback on shipping and email communication.

I have now resolved the issue for you and sent a message with all the details.
Best regards,
Natalia

Rated 4 out of 5 stars

Great website with fast delivery but…

Great website with fast delivery but unfortunately the beef protein isolate has an after taste that I can only describe as blended beef mince. Mixes well but if you’re looking for a non dairy protein then eat a steak.

28 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

Grass-fed whey isolate spot on and fast…

Grass-fed whey isolate spot on and fast delivery

25 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Super quick shipping and great product

Great discount for Black Friday, ordered it on a Wednesday evening and had it by that Friday morning, such quick shipping and very efficient, also great flavours and felt like it is helping my workouts alot (whey isolate protein chocolate smooth/natural)

29 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

In isolate whey protein

In isolate whey protein, Vanilla flavor isn’t as expected. I did not find it tasty at all. The flavor is too blunt and lighter in taste, would have preferred a bit more strong flavor wise. I can’t return my product and refunds too unfortunately.

29 November 2025
Unprompted review
Myprotein logo

Reply from Myprotein

Hi Rahul,

Thank you for taking the time to leave a review.

We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the request sent to you via your TrustPilot account?

We look forward to getting this resolved.

Kind Regards,

Stephen

Rated 2 out of 5 stars

Ordered a salted caramel whey protein…

Ordered a salted caramel whey protein isolate and have been sent vanilla . It’s also in the wrong package , it had the salted caramel sticker on the front but is definitely not ??

never had any problem before with these my orders .

27 November 2025
Myprotein logo

Reply from Myprotein

Hello Ryan,

Thank you for taking time to leave your review.

I apologise you have faced issues with the price on site, I have now looked into this and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

Great service

Fast delivery. Item received in good conditions. Excited to try the matcha whey isolate protein!

25 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Brilliant!

Great and easy service and love my Whey Isolate powder!

25 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Excellent Whey Protein Isolate

This really is excellent Whey Protein Isolate Powder. It mixes well using a shaker bottle and I can honestly say the Chocolate Mint flavour is indulgent leaving a nice after taste, especially when mixed with unsweetened Almond milk. This is a great product for helping towards getting your daily Protein intake in at any time. Would definitely recommend.

15 November 2025
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

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