Napiers the Herbalists Reviews 

4,683
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,033 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the natural remedies and skin care items are wonderfully effective, beautifully packaged, and arrive promptly at their homes. People strongly appreciate the exceptionally helpful staff members, the smooth website navigation, and the overall stress-free online ordering process. However, some customers also noted that certain items did not fully meet their personal expectations or required extra time to show noticeable results. A few people additionally experienced minor inconveniences, such as needing extra patience with delivery times or finding specific product labeling extremely small to read.

What people talk about most

Product

Users describe positive interactions with product, expressing great satisfaction with the high quality and... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt dispatch and very quick... See more

Quality

Customers report positive experiences with quality, highlighting the excellent range of natural herbal... See more

Order

Reviewers express high satisfaction regarding the order process, consistently highlighting the clear and... See more

Service

Customers consistently note positive experiences with service, highlighting knowledgeable staff, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The fact that are 100 years of experience Napiers The herbalist dose create tinctures teas and every sort of cure with just medical herbs, flowers and plants, knowing how much safe and effective they... See more

Rated 5 out of 5 stars

I have been purchasing from napiers for a few years now as I have found some amazing products that are now staples in my beauty and health care regime that I couldn't be without. Delivery is always su... See more

Company replied

Rated 5 out of 5 stars

As always completely reliable, all my herbal remedies shipped promptly & carefully packaged. I've been using Napiers for 8+ years & they've always provided excellent service. It's also one of my first... See more

Company replied

Rated 5 out of 5 stars

I ordered this cream as I have sensitive skin. So far I’m very pleased with it. I’ve also used it on my 5year old grandson who having had a nasty cold and developed very sore rough skin under his litt... See more


Company details

  1. #19 of 71 best companies in Wellness centre
  2. #36 of 235 best companies in Fitness and nutrition
  3. #34 of 255 best companies in Health and beauty shop
  4. #6 of 19 best companies in Herbalist
  5. #39 of 276 best companies in Vitamin & Supplements Shop

About Napiers the Herbalists

Written by the company

Napiers

Napiers The Herbalists

A Trust Kept Since 1860

Founded in 1860 by Duncan Napier, a Victorian herbalist with a passion for the healing power of plants, Napiers The Herbalists began as a single herbal remedy shop in Edinburgh has grown into a trusted name in natural healthcare.

Napiers

Since then, Napiers has been trusted by generations to provide natural therapeutic skincare, herbal supplements, teas, remedies and more. Our products combine centuries of herbal wisdom with modern research to deliver safe, effective solutions for your health and well-being.

Our herbal clinic and dispensary provides consultations both in-person and online. From personalised tinctures to tailored supplement recommendations, we support a wide range of health concerns with care and expertise. Each remedy is crafted with the same dedication that has defined us for over a century.

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Napiers the Herbalists

Written by the company

We care about your health

Contact info

4.8

Excellent

TrustScore 5 out of 5

5k reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(4,683)

1,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant!

Hello, I am delighted with all the products I've puchased, the Capsicum & Ginger warming cream is soothing and gives me a feeling of comfort and cared for. Your Foot Recovery skin cream feels healing to my sore feet. Scottish Speedwell Anti-Ageing night cream absorb right into the skin and you only need a small amount, same goes with the day cream. The Eye gel makes a difference to tired looking undereyes when massaged into the skin. Also the Anti-Aging Serum feels good and lightweight on the skin and absorbs well and only a measured amount comes out which is useful.
My only comment would be the small writing, which is very difficult to read, a seperate leaflet with normal writing would help persons with poor eyesight to read about each product, it's ingredients and how to apply.
Thank you so much for these wonderful creams and your hard work in creating them.

24 August 2026
Rated 5 out of 5 stars

Excellent quality of products

Excellent quality of products. I have ordered two types of cream for my feet and legs. Already had a chance to try them and they are so soothing and calming. I also ordered a face cream for my partner, also excellent quality. Will definitely order again.

24 August 2026
Rated 5 out of 5 stars

I was doing a research on this product…

I was doing a research on this product and Napiers kept coming up at the top of the list and great reviews. Wasn’t sure to try the wild yam cream but then I went ahead and bought it based on the reviews and ingredients. Didn’t disappoint at all! It does exactly what it says on the label and I can already see a difference!!

21 August 2026

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