Very pleasant experience and didn't feel pressured or pushed into anything by the sales team when we arrived, they just said they were there if we liked anything and wanted any advice. This was very r... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 99% of negative reviews
Typically replies within 48 hours
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Azra at Stoke really helpful and wasn’t pushy when buying our dining set, great service Thankyou
Sean in the uddingston shop was friendly and helpful when buying our dining table
Lovely friendly service. Bought 2sofas!!!!
From Naz at Leeds
Aaron was helpful, friendly, and knowledgeable. Would recommend NCF and Aaron and looking forward to our new sofa!
A lovely and pleasing experience with Holie showing my family around at the Perry Barr showroom
Khalid at the Bradford store gave me great service and helped me choose the right dining table. Please go and ask for Khalid, he will help you.
Fantastic! Humaira was very helpful pleasant lady, Went through every little detail when I brought my son a bed. Very happy customer 😊 Thank you Humaira!
Lewis and Noel in Rugby were both very helpful dealing with an issue with our delivery. Thank you both.
Naza (MK) is brilliant. She made the dull experience of buying a bed much more fun. Absolutely great
Aaron in paisley quick and really helpful
Samir and Ashraf from Thurrock was amazing. Helpful and thorough!
Leanne at Leeds’s, was very good on her initial contact, she was friendly & polite, was able to direct us to a select of sofas within our budget & requirements, she was very knowledgeable and very helpful, she was patient & was able to provide use with reassurance along the way when selecting our new sofa
Thank you
William in Paisley was brilliant, very helpful!
We was approached and told to just look around we was not hassled at all it was a nice experience which convinced me more to buy from this company
Eli at Bradford, was very helpful indeed. Very easy purchase and she was very pleasant.
AVOID THIS COMPANY !!!!
My relative who is 92 and registered blind purchased a settee from the Bradford shop, whilst the staff at the shop were helpful at the time of buying it when we told them about the fault they asked my relative to send in a picture or video of the fault, it is still under warranty. My relative has a white stick, and a disability lanyard which he wears all the time so that people are aware. He explained that he does not have a phone that will do that it only makes and recieves calls and text messages. They insisted they needed an email with photos and told him to ring customer services. I did ring for him and got the very same answers that is their policy ! I asked if they had heard of the Disability Discrimination Act and was told they didn't believe this was discrimination and couldn't he find someone to do it for him, I said he didn't know anyone which is true. I asked to speak with a Manager and was told they didn't give the Managers numbers out but we could email them. I live too far away to travel to take a photo also the fault seems to be under the settee and it took 2 strong men to deliver it, I am a 76yr old woman ! We went round in circles on the phone and got absolutely nowhere so Trading Standards I think !
Brian the manager is brilliant, not pushy, very friendly and welcoming, got us lovely hot chocolate. Thank you Brian.
Liam an NCF was really helpful with my purchase and was great at explaining everything to me with regards to delivery and after care 10/10 would highly recommend
Chad @ Edinburgh was a great help. Thanks so much for all the professional advice. Well worth it.
Arfan gave excellent advice on which mattress would suit me best. Allowed me to take my time and was very helpful.
Excellent customer service.
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