I visited the paisley ncf living store to buy a sofa set n a bed with mattress. I was served by William (sale advisor).I m impressed by his friendly n helpful way of service. Helped me to choose the b... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

Have a query to raise?
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a suite 3 years ago along with the insurance service. pet damaged the seats so claimed on the insurance. they have declined to repair them and offered me full price of the furniture (store credit), or less than half as a cash alternative. This has now created landfill of a perfectly working sofa & chair that only needed 2 pieces of fabric to repair. Low & behold, nothing in their range now will get me a suite for what I paid so i have to spend more with them. I go their website to file a complaint and cant even submit the form. I will never use these again.
Noel in Rugby was very professional and answered all of my thousands questions very nicely. I highly recommend coming to the shop in Rugby the sofas are the comfiest, prices are reasonable and the atmosphere is relaxing
William in paisley was very helpful
Great customer service from Liam and Leeds and good value for money
Excellent friendly professional
So helpful with our special requirements.
Will deff come here again
Nesrin from Rugby store was exceptional.
Thanks
Dean at Stoke-on-Trent was amazing! We got the right sofa and the armchair for our lounge! A big thank you!
Dean @Stoke was super helpful and nothing was to much trouble for him. We changed our mind a few times today and he was super patient, understanding and knowledgeble. Happy with our purchase and the service. Thank you Dean
Really helpful when we were purchasing our sofa thank you for your help Danielle
Lovely and helpful. Patient whilst we made our decision and very knowledgeable about thr product and services. Would definitely recommend!
The staff at the shop were very helpful, particularly Mark who gave us great assistance in choosing the furniture we wanted. Overall very good service and we would have no hesitation in recommending NCF on this basis
it was very nice experience to buy from here staff is very experience they guide very well TK@ highgate deal with us he is doing his job excellent his behavior way of talking he co operates with us very nicely we buy many things
Anishha at mk was the best excellent service
Kevin@Edinburgh is a such a nice and patient man. He did a fantastic job while we are trying to pick a choice
Bought a 2 seater sofa from the Gateshead metro centre branch today, was greeted from Christina who was unbelievably helpful, friendly and pleasant, happy with the full service, would highly recommend
Thank you
Zahid was extremely helpful today. We spoke with him the day before and he told us all our options. We come back the next day and he took us through the whole process and answered all our questions. Very informative and made the process easy. Thank you very much
We were shopping for beds today at NCF in Perry Barr. Donald was the assistant in the shop. He was very helpful, very patient and knowledgeable and we felt under no pressure whatsoever to purchase anything. He explained everything clearly to us before we committed to the purchase.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.