NCF LIVING Reviews 

Order BSOM6858 placed 30th March. Promised 12–14 week delivery window (deadline 6th July) has been breached by over 10 days. NCF cancelled my delivery last minute because they lost part of the sofa, forcing me to use a day's leave and buy a second-hand sofa after discarding my old sofa in preparation. Contract has now been formally terminated under the Consumer Rights Act 2015. A Letter Before Action has been sent, and I am currently opening a chargeback claim with my bank for the £2,394.00 refund due. Avoid this company if you expect reliable delivery timescales.If they try and fight the charge back I will be using the small claims court and will be claiming in excess of £500 out of pocket expenses on top of the £2394.

Well NCF Living furniture company never learn after waiting another 2 months we finally had a message at lunch time yesterday our 3 seater settee was being delivered today between 7am and 4pm yes you've guessed it no delivery and no message to say why not. We thought this company could not possibly get any worse but how wrong we were. In case anyone from this useless company reads this the order no.is CAOM1185.

We had a great experience. Tony at the Manchester store was incredibly helpful, friendly, and knowledgeable without being pushy. He made the whole process so easy that we found and purchased our sofa within just 10 minutes of viewing! Excellent customer service from start to finish. Thanks again, Tony. we’d definitely recommend NCF to anyone looking for quality furniture and a hassle free experience.

Ashraf was a very good customer service person.

Brilliant customer service, very friendly and informative. Not pushy or over bearing. Had a great experience. Would recommend to friends and family.

Naz in Warrington was really help fül. Thank you

Jack from Thurrock gave great service. Happy with our order today

Jack from Thurrock was great with our table purchase.

Ordered a 3 seater sofa and one chair last April, waited 10 weeks for delivery that we were not informed of, had sofa for around 11 months and the 2 outer seat cushions have drastically sunken, we had taken out the insurance cover sold to us in store and tried to claim a repair but they advised sofa was still under warranty, so went to NCF and submitted online report with photos, no response, called 2 weeks later spoke to customer services who advised would escalate, 3 weeks later no response, submitted on online complaint to this day 15/7/26 no response to my complaint, eventually a third party company came out to inspect and said report would go to NCF, again 3 weeks later I had to chase, they then sent the report which stated no manufacture fault customer is happy, which I definitely am not, and had signed a squiggle for my signature in the box! Definitely not signed by me! Now NCF are saying they will not escalate any further, absolute disgrace so please be careful before you spend your money with this company.

Ashraf gave me a good service. Explained differences between the sofas which enabled me to select the right sofa for my apartment. Excellent service and care. I will definitely recommend Ashraf and I hope I meet him again when I come to get more stuff.

Fab experience shopping here! Naz @ leeds is so helpful and informative ! Helped me narrow down my choices 10/10 experience

Jess at Derby was great and very helpful

Naz @ Leeds was absolutely amazing and so welcoming, helped my boyfriend and I pick the most perfect couch for our home!! Completely gem!!!

Jack from Thurrock was very helpful and listened well

Lasantha from perry barr went through options with me and was very friendly and attentive to requests.
Bought mattress/ bed/ dining table / sofa.
Professional throughout and made sure I was getting the best deal

Chelsea in paisley

I was served by Noel in rugby shop, and I want tell Noel was helpful, top man ! Thank you again

Morna help use buy our new sofa and chair. The information provided was ideal and the there was no pushy sales tactics.
We felt the quality of product was excellent.