Simon at Leeds ncf living was absolutely brilliant. He was friendly, patient, knowledgeable and never once made us feel under pressure. He happily answered all of our questions and gave two rather n... See more
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Review summary
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Reviews shaping this summary
Sue from Swansea has been fantastic. She has been incredibly helpful, accommodating and always willing to help. She even gave us her personal number so we could reach her if I needed anything, Noth... See more
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Absolutely amazing experience Arif is probably the best sales assistant I’ve ever had helpful kind funny and knows what he’s doing. Thanks Arif for the experience. Hareema was a lovely girl with a bri... See more
Company replied
First time shopping in this store. Amazed by selection & affordability! Bradley @ Uddingston was very helpful & professional. Gave us space to browse & quickly guided us on options to meet our needs &... See more
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Company details
- Home Furniture Shop
- Bedroom furniture shop
- Furniture Accessories
- Garden Furniture Shop
- Living room shop
- Mattress Shop
About NCF LIVING
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4.7
Excellent
52k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Naz @ Leeds was absolutely amazing and…
Naz @ Leeds was absolutely amazing and so welcoming, helped my boyfriend and I pick the most perfect couch for our home!! Completely gem!!!
15 July 2026
Unprompted review
Jack from Thurrock was very helpful and…
Jack from Thurrock was very helpful and listened well
15 July 2026
Unprompted review
Lasantha went through options with me…
Lasantha from perry barr went through options with me and was very friendly and attentive to requests.
Bought mattress/ bed/ dining table / sofa.
Professional throughout and made sure I was getting the best deal
15 July 2026
Unprompted review
I was served by Noel in rugby shop
I was served by Noel in rugby shop, and I want tell Noel was helpful, top man ! Thank you again
14 July 2026
Unprompted review
Great service
Morna help use buy our new sofa and chair. The information provided was ideal and the there was no pushy sales tactics.
We felt the quality of product was excellent.
15 July 2026
Unprompted review
Great help from susan in the uddingston…
Great help from susan in the uddingston store helping us decide what sofa suits us best great knowledge .
14 July 2026
Unprompted review
Dean was so helpful very knowledgeable…
Dean was so helpful very knowledgeable not at all pushy. It was a pleasure being in the store.
Thanks Dean & The Team 😃
14 July 2026
Unprompted review
Jack from Thurrock was extremely…
Jack from Thurrock was extremely pleasant and helpful in making a good choice .
15 July 2026
Unprompted review
Aaron in paisley was brilliant quick…
Aaron in paisley was brilliant quick and friendly
15 July 2026
Unprompted review
Ordered furniture yesterday
Ordered furniture yesterday. Made a mistake. Visited the store today. Andrew (Swansea) was so helpful and amazing yet again.
15 July 2026
Unprompted review
Liam at Gateshead was really helpful…
Liam at Gateshead was really helpful with our bed purchase, would definitely recommend.
15 July 2026
Unprompted review
Ashraf gave me a great service
Ashraf gave me a great service, shows me everything about the sofabed.
End up bought the sofa bed.
Thank you 🙏🏻 Ashraf.
15 July 2026
Unprompted review
We were left to look ourselves without…
We were left to look ourselves without getting pestered but the minute we needed assistance someone was there. Bradley at the Uddingston branch was great he answered all our questions, he helped to measure the sofa for us. He was fantastic . Would definitely recommend. We bought 2 sofas thanks to Bradley's help and patience.
12 July 2026
Unprompted review
If you looking for a good customer…
If you looking for a good customer service Farah is your person. She is lovely, answering all the questions, she is making sure you feel welcome from the moment you are coming through the door. Even when you are not buying sofa straight away on a day she is still making sure you fell valued as a customer and not many people can do that. We are definitely coming back to her showroom. Thank you Farah for your time.
14 July 2026
Unprompted review
Reply from NCF LIVING
Thank you for writing such lovely feedback about your time at our Rugby store with Farah, Magdalena.
Many thanks,
NCF Living, Marketing Team
Bill & Hazel
We have been into the Warrington Branch several times and have been impressed with Morgan , he spent time with us told him we were buying a new house therefore ,what we were looking at had to be right, as it had to last 100% for Morgan
10 July 2026
Unprompted review
Reply from NCF LIVING
Congratulations on your new home purchase, Hazel! We're pleased to hear that you enjoyed Morgan's assistance.
Many thanks,
NCF Living, Marketing Team
Excellent customer service
Shannon was Excellent. Very professional but friendly customer service. Good service and value for money.
14 July 2026
Unprompted review
Reply from NCF LIVING
We're pleased that you had a postive experience with us at our store and thank you for the feedback.
Many thanks,
NCF Living, Marketing Team
Chris at Hull
14 July 2026
Unprompted review
Reply from NCF LIVING
Thank you for the five-star review, Katie.
Many thanks,
NCF Living, Marketing Team
Margarita has been great help
Margarita has been great help! She was very polite and helpful.
Great service!!!
14 July 2026
Unprompted review
Reply from NCF LIVING
We're grateful for the kind review, Moe.
Many thanks,
NCF Living, Marketing Team
Margarita was absolutely amazing woman
Margarita was absolutely amazing woman, really helpful and kind. Thank you for deciding what to take.
14 July 2026
Unprompted review
Reply from NCF LIVING
Thank you for writing a lovely review for Margarita, Ana.
Many thanks,
NCF Living, Marketing Team
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