NCF LIVING Reviews 

Liam at the Uddingston store helped us over two days to pick the perfect sofa. Great service, not pushy, just the information we requested and a bit more info that we should have asked for. Very knowledgeable and put our order through with ease. Explained everything from order to delivery and everything in between.

Liam at Leeds was really professional, insightful and helpful, made the procedure/sale very easy. Highly recommend him as a salesman.

**Extremely disappointed with the delivery service**

When we ordered our sofa, we were told **7–9 weeks** and reassured that **the end of July shouldn’t be a problem**. We are now in **mid-August, on week 11**, and still have no sofa.

I’ve repeatedly contacted them for updates and been given different dates and promises each time. Most recently, I was told the sofa would arrive at the warehouse **today, Friday**, and that we would then be contacted to arrange delivery. It’s now Friday and, once again, we’ve heard nothing.

I completely understand that delays can happen, but the constant **broken promises, changing dates and lack of communication** are incredibly frustrating. We’ve had to chase every update ourselves and feel we’ve been repeatedly misled.

We just want an **honest, confirmed delivery date** rather than another estimate that doesn’t happen. Very disappointed with the experience so far.

I got a sofa off the Jason at Chester store and I enjoyed the customer service and the staff was quite friendly and helpful in helping me make my choice. Cheers to
Jayson at Chester

Jason at Chester got the best customer care service. I bought a sofa and bedding and I got the best of service from the staff. Well done Jason at Chester.

Had a great service from Zahid who was very helpful and assuring.

Great service from Zahid.

Aaron in Paisley NCF, great salesman, friendly and knowledgeable about the product. Not pushy at all and efficient at finalising the paperwork, delivery etc. thanks again!

Margarita was very good and helped choose a nice dining set and coffee table while kids relax on nice sofa watching sponge bob!

We came looking for dinning table and chairs and Margarita (from Milton Keynes) was very kind and supportive. She helped us decide quickly and we are very happy with our purchase. Thanks to her recommendations we also bought a coffee table that we really like and they will be delivered all together.

Margarita in Milton Keynes is lovely lady and helpful!

Jason from Chester was really kind and helpful, amazing customer service, really sold us on our dream couch! Thanks again jason !

Would like to thank Steve at hull for been very patient, choosing a sofa was so easy with no pressure. 👍

Twice we came into the nfc living in hull, both times was greeted Steve @ Hull, he has been so helpful for helping us choose a sofa that will fit in our space.
We cant thank him enough aswell as been great with kiddies.

Friendly staff and a good choice of furniture to choose from.
Jason (in Chester Greyhound Park) was really helpful, gave us lots of additional information about the sofa/chairs we chose and the experience was easy and stress free. Thank you very much we are looking forward to our new arrivals!

Dave made us feel comfortable and gave us the time and space to make our decision on our new sofa. He was very helpful and answered all of our questions and made it a good experience. We would definitely recommend.

Kathy at Gateshead was lovely and very helpful in helping us choose our next sofa.

The Swansea store has a great range of products on display with all of the features, options and prices clearly stated. Furthermore, wandering around the store is a pleasant experience: the lighting and displays are great, the store is clean and the staff are polite and welcoming. Sue was great and she took the time, the care and effort with me through the stages of my purchase. Thank you and well done!

Came in to have a look and was met by the lovely Darius who was very polite and helped us with all our queries, ended up with 2 sofas and a table and bench thankyou for all your help 👌

Danielle at merry hill was very helpful and friendly. She was professional and answered all our questions with ease.
We couldn't believe the prices,after looking in other stores we're so glad we walked into NCF!!