We had a great experience. Tony at the Manchester store was incredibly helpful, friendly, and knowledgeable without being pushy. He made the whole process so easy that we found and purchased our sofa... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Neil@Uddingston was fantastic. We left with exactly what we were looking for. Our new dining chairs are extremely comfortable and we love them. He made us feel very welcome too. Highly recommend.
David Mk was very nice person. He was very friendly and helpful.
Darius at Perry barr is really helpful and suggested a lot of features for the sofa we bought. It really helped us to find the right sofa of our choice after lot of research. Highly recommended.
We popped into take a quick look as we were planning a new sofa at Xmas, it was the opening day for the store we had`nt heard of before. We were met and welcomed by Liam,he did not hassle us as we walked around ( which we hate) he was very helpful ,knowledgeable and polite.So much so we bought a new 3x2 sofa set.The manager Shaun ( i think) was also around and was chatty.
Waiting for delivery date now but so far very happy.
Khalid at the Bradford branch was very good and pleasant
Tristan @ Manchester provided the best level of service possible as I was searching for a dining table and he helped to me choose one that suited the kitchen. I highly recommend him to anyone who is on the lookout for home furniture, he’s your man!
Paul @Stockton was a great help. Highly recommend
Very helpful and friendly customer service, did not feel pressured. Love our new sofa.
Paul at Stockton helped us through the process.
I ordered a mattress over two weeks ago, and the estimated delivery time was 7–10 days. Despite calling three times, I was repeatedly told that someone would call me back, but no one ever has.
I’m still waiting for my mattress, with no update on when it will arrive. The lack of communication and customer service has been extremely disappointing. Very poor service, and I wouldn’t recommend ordering from this company based on my experience.
Great deal on an ex display corner from Sean in uddingston. Delivery next week. Brilliant
Zahid from Thurrock showed us around and was very informative and helpful.
Jason@ Chester gave an amazing service and made transactions very easy! Would highly recommend!
Zahid as a salesman is wonderful and well aquatinted. Overall I am very happy with his service. Best wishes for him.
@mark at Manchester was very helpful and polite and soon as I entered the shop. Being a first time buyer he made my experience a great one and took my stress away. Helped me find my perfect colour.
We visited the shop in uddingston and Csilla was very informative. Helped us pick the sofa we really wanted. Great customer service
Been for a look round and spoke to Jason at Chester! Great variety and super helpful!
Matt in Gateshead served us our dream sofa.
When we entered the shop we were greeted with a warm welcome, polite, approachable friendly mannerism. He gave us the time to browse, whilst letting us know help was available.
Matt answered all our questions and reassured us our sofa would last a good few years. We love our new sofa, thank you, we would 100% recommend.
Unique selection of sofas wonderful layout. The staff are great, would like to personally thanks Saad for his straightforward communication, he's great at what he does 👍🏽
We visited the Perry Barr store with my wife to look for a bed. Donald provided excellent service to us, with politeness, details and patience. He tried to understand our needs and respond to our requests as best as possible. We left with a good idea of what suits us but wanted to look for other offers from competitors too.After visiting 3 other competitors we valued Donald's approach which was unlike what we saw in other stores hence we visited Perry Barr again the next day to put the order in. The product was not massively different than - at least one of - the competitors, but Donald the sales person made the difference. You must be proud of his service!
Helpful but not intrusive. Very knowledgeable about the dining tables and chairs. Great customer service.
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