We visited Chester store today, lovely Debbie was extremely helpful and helped us choose the perfect sofa for our family. We visited the store with our children and Debbie@chester was very friendly an... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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The salesman was efficient, had very good product knowledge, gave sound advice.
Would just like to say big thankyou to Paul at the Stockton Branch, he was a very helpful and knowledgeable young man and very polite and made my husband and I make a excellent choice .
Thankyou Paul
I visited the Newport Road Store in Cardiff, first glance looked a nice store, then approached by your sterotypical salesman, seemed nice but then had a touch of Arthur Daley about him. Found it gard to get rid of him just wanted to view what was available and make my own mind up on what I wanted.
During the visit I was forced, yes forced on the spot by Andy the salesman go give him a review and implied the company want this, not sure if the company ask for staff to harass customers for this but you dont put people under pressure to do this, it is up to the customer to do this not get someone to do it there and tgen without buying.
I felt uncomfotable and bullied into the review. I made out I did it for him but did not, in fact I have just come om here for this review, not completed one before but now felt the need.
I left the store and I could have bought but heavy handed selling was not welcome. Andy made out this company was the best thing on the planet but seeing these recent reviews I am so glad I did nit buy anything.
Great choice, great value and Michael the sales person in the Leeds/ Birstall showroom was extremely helpful. He pointed out all ranges that met our size requirements and made good fabric suggestions to suit our lifestyle.
Sean in stockton helped us pick our latest bed purchase
Shaun at the new Stockton shop was very honest and trustworthy. Would highly recommend both Shaun and the shop
Susan went an extra mile or two to help ... helping us to reach a good decision, going up and down to the first floor to check details to save my mobility-impaired partner struggling, offering advice and suggestions and arranging for delivery asap as the bed will be needed following hospital discharge. Would definitely recommend the service here, oh - and the prices are very reasonable too.
Neil @ uddingston was very helpful from the moment we walked in the shop, made the process a lot easier and smoother and provided alot of helpful information, all while providing us with a good laugh throughout. To top it off Neil wasn’t a pushy salesman which is why we felt so comfortable and decided to make our purchase there and then. 10/10
Neil @ uddingston was extremely helpful and not pushy
Usman was helpful throughout with useful suggestions. He wasn’t pushy and was available throughout the process but also left in on our own to discuss amongst ourselves. It made the shopping experience stress-free
Usman was absolutely great
Very patient
Explained everything clearly
Showed good knowledge of types of sofa and fabric
Very efficient with final billing process too
Booked sofa at the end of visit - NCF is very good and lots of ranges and competitive pricing
Fantastic customer service from Shaun in the Stockton store.
Very helpful and efficient with a smooth sale.
Excellent customer service by Anisha. We bought dining table, chairs and mattress from here and she was super helpful throughout.
Anisha was an amazing sales person. She helped us choose the right sofa. Highly recommended her.
Designer and good quality furniture, ambiance is nice, staff are friendly, especially Anisha with patient and smile all the times.
Debbie was great, so helpful and really knows her stuff. Helped us find the sofa that was best for us, fab service and quick delivery turn around too
Excellent customer service and explained in great details all done by Usman
Hareema was very good and gave an excellent service. I had no plan to buy and she comvinced me with a great deal. I only bought from here because of her as i usually go to dfs
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