We had a fantastic experience thanks to Saad's brilliant service. He was incredibly helpful, genuinely funny, and made us feel welcomed from the moment we arrived. Everything was handled efficiently a... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 97% of negative reviews
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Another 10 days gone by and NCF transport manager has still not found our missing 3 seater settee which was meant to be delivered a week last Wednesday between 7am and 4pm and of course it wasnt no reason given and now it appears to be lost. Despite calling everyday for an update the answer is the same "the transport manager " is looking into it so I would suggest employing a new transport manager one who can actually do the job.Our order was supposed to be delivered at the end of May we are now at the end of July at this rate we will be lucky to have it by Christmas. We have now contacted the television program Watch Dog and from what we hear NCF have been investigated by them in the past if only we knew that before we ordered with them. For any NCF people reading this our order no is CAOM1185 and please dont bother with an apology because we know by now they are absolutely worthless.
Zahid gave us a great service. We are very happy with his services. He made us so comfortable with the information and product knowledge.
End up buying the furniture.
He gave us extra time after work.
Thurrock branch
Our advisor was Chelsea and she was so patience with us. Behaved so friendly and we felt very comfortable to ask any questions.
I had a fantastic experience from start to finish. Communication was excellent, everything was handled professionally, and the level of customer service was outstanding by Naz @mk. It's clear how dedicated and hardworking they are, and they genuinely care about their clients. I wouldn't hesitate to recommend them!
Zahid gave us a great service. He is given after work time.
Brilliant service.
Very knowledgeable Zahid.
Debbie at chester was excellent from the moment we walked into the the store, she introduced herself and told us little about the store, then left us to shop around, was lovely to not be pressured by a sales person, we did actually purchase, so thankyou very much, will definitely recommend this store
Debbie @ Chester was great from the start. No pressuring for a sale, gave us time to find the sofa we wanted. Provided us with complimentary coffee whilst all the paperwork was signed. Will defo use again
Extremely welcoming, prices are very reasonable and staff were brilliant! Liam was very understanding and helped us massively! Would definitely recommend NCF if you’re after new beds or couches!
David at the derby branch was very helpful. Very informative . Shown our daughter all the different variations of dining tables. Brilliant service.
David at derby did a great job and was very helpful
Had a great experience at NCF manager was great dealt with Ash lovely customer experience would definitely recommend
Mark@Manchester was an absolute delight to deal with from start to finish on the purchase of our sofa 🛋️, easy to deal with & very thorough & professional at the same time , would recommend to anyone & don’t buy from anywhere else , still wouldn’t throw me the clock 🕰️ in 😂 probs as was part of store furnishings not for sale ⛔️
Thank you Nas from the MK store. A very enthusiastic lady who made the purchase even easier.
Great customer service provided by Elnaz at Bradford store
Good salesman not felt harassed and felt at ease.excellant service
Thank you to Cathy at Gateshead for all of her help
Yaz at Bradford was really helpful and answered any questions and concerns we had
Amazing service
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