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Netflix Reviews 

21,031
•
TrustScore 3.5 out of 5

3.4

Movie streaming service
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Review summary

Created with AI, based on recent reviews

Looking at 6,577 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide variety of shows and movies available, noting that there is always something interesting to watch across many different genres. People also find the platform very easy to use, noting that the simple layout helps them discover new favorite programs effortlessly. However, some customers also noted that subscription prices have increased significantly over recent months. Reviewers expressed strong frustration with locking high-resolution pictures and ad-free tiers behind more expensive plans. Some people also felt that finding fresh, high-quality programming can sometimes be challenging due to the overwhelming catalog.

What people talk about most

Product

Users describe ambiguous interactions with product, noting that consumers appreciate the great catalog of... See more

User experience

Reviewers express mixed feelings regarding user experience, with many consumers praising the ease of finding... See more

Price

People report negative experiences with price, expressing frustration over continuous and excessive... See more

Service

Customers had ambiguous experiences with service, often praising the platform as the best source for... See more

Subscription

Clients share deep dissatisfaction with subscription costs, highlighting that prices have doubled while... See more

Reviews shaping this summary

Rated 3 out of 5 stars

What started as an digital-entertainment pioneer has become a very middle-of-the-road experience for me, in no small part because so many bases for comparison have come along. I still find programming... See more

Rated 3 out of 5 stars

Netflix in itself is good. They offer a good variety of films for a reasonable membership fee. However, they have decided that customers don't need to cast to their TV anymore and have discontinued th... See more

Rated 3 out of 5 stars

Netflix seems to be falling behind their competition with new content, one of my ‘pet hates’ is foreign language films overdubbed. Paramount plus has series like Mobland which is amazing, Netflix is... See more

Rated 3 out of 5 stars

I like Netflix but I think the amount they charge for a high resolution picture is really ridiculous. You can get the same service at higher resolution from Amazon or Apple at half the price.

Company details

  1. Movie streaming service
  2. also in
  3. Hobby shop

Information provided by various external sources

Netflix: DVDs by mail plus instantly watch some movies on your PC, Mac, or right on your TV via an Internet connected Netflix ready device.

Contact info

3.4

Average

TrustScore 3.5 out of 5

21k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(21,031)

8,760 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Netflix

Netflix is a great service...the only issue I have is the amount of ads creeping into the programs. It's ridiculous paying for a streaming service then having to pay extra for ad release..not on..the frequency of ads in programs is increasing to nearly every ten minutes or so...

27 October 2026
Unprompted review
Rated 5 out of 5 stars

Netflix is the best.

I am very happy with Netflix. It’s probably the best streaming service around. I have been a Netflix user since the day they start streaming, and the quality has been always the best in the market, I just have a good words for them.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

This channel provides a great variety…

This channel provides a great variety of shows to suit my taste and mood. Dramas are particularly good and the subtitled foreign series are my favorites. The story lines are filled with action and well written with professional actors.

27 October 2026
Unprompted review
Rated 4 out of 5 stars

Easy to use.

Easy to use.
Lots of choices
I like if I have to stop what is on part way through it is easy to get back to it even a few days later.

25 October 2026
Unprompted review

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