i ordered via internet and paid and goods arrived and were dropped at one of the delivery points i suggested in the comments section of the order. very pleased with this company as many other companie... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I placed my order on Monday night and the package was delivered early Wednesday morning. To me, that is pretty good service. I received several emails updating me on the delivery stages. Many thank... See more
Company replied
Easy website to use and kept informed of status of shipment while being able to track it. The product arrived in the estimated time frame. Overall, a positive experience.
Company replied
I ordered the wrong tie down straps and rang customer care. They were most helpful in solving my problem and how to return and reorder the tie down i actually wanted.
Company replied
Company details
- Packaging Supply Shop
- Business-to-Business service
- Packaging company
- Plastic bag supplier
- Polythene and plastic sheeting supplier
About Pacific Packaging Australia
Written by the company
Pacific Packaging Australia
ISO 9001:2015 Certified • Trusted by Australian Businesses Since 2014 • 5-Star Rated on Trustpilot • Australia-Wide Delivery
Pacific Packaging Australia supplies reliable, industrial-grade packaging solutions trusted by businesses across construction, agriculture, landscaping, logistics, manufacturing and waste management. Since launching in 2014 as Brisbane Bag Company, we’ve built a reputation for quality products, fast delivery and customer service businesses can rely on.
From bulk bags and woven sacks to pallet wrap, strapping and shipping supplies, we help Australian businesses reduce downtime, protect products and keep operations moving efficiently.
Why Businesses Choose Pacific Packaging Australia
- Industrial-grade packaging solutions built for demanding Australian conditions
- ISO 9001:2015 certified quality management systems
- Fast dispatch and Australia-wide delivery from multiple warehouse locations
- Bulk pricing and wholesale supply options available
- Trusted by thousands of Australian businesses nationwide
- 5-star rated customer service backed by a price beat guarantee
Our Packaging Solutions
- Bulk Bags (FIBC Bags): Heavy-duty bulk handling solutions designed for transporting and storing sand, gravel, fertiliser, waste, feed and other bulk materials safely.
- Woven Polypropylene Bags: Durable woven sacks ideal for firewood, grain, animal feed, produce, aggregates and industrial packaging applications.
- Garden Waste Bags & Skip Bags: Strong, reusable solutions for landscaping, renovations, green waste and site clean-up projects.
- Strapping, Tapes & Pallet Wrap: Reliable pallet securing and freight protection products to help reduce damage during transport and storage.
Fast Australia-Wide Delivery
With warehouses located in Melbourne, Brisbane, Sydney, Perth and Townsville, we provide fast, efficient delivery across Australia. Our online store offers secure checkout, live stock availability, transparent pricing and convenient bulk ordering options.
Committed to Quality & Sustainability
We partner with trusted ISO-certified manufacturers who prioritise consistent quality, responsible manufacturing and recyclable packaging materials wherever possible. Our focus on reducing waste and supporting sustainable supply chain practices helps businesses make more responsible packaging choices.
Whether you’re purchasing a single pallet of packaging supplies or sourcing large-scale wholesale solutions, our experienced team is here to help you find the right products at competitive prices.
Shop With Confidence
Discover why thousands of Australian businesses trust Pacific Packaging Australia for dependable packaging solutions. Visit www.pacificpackaging.com.au
Your Trusted Partner in Packaging Solutions
Written by the company
- Delivering Quality, Service, and Reliability – Every Time
- At Pacific Packaging Australia, we pride ourselves on providing ISO-certified, high-quality products backed by exceptional customer service. From woven polypropylene bags to bulk packaging solutions, we’re committed to delivering reliability, value, and peace of mind to every customer, nationwide.
Price Beat & Satisfaction Guarantee
We don’t just promise quality — we back it up.
At Pacific Packaging Australia, we’re committed to providing exceptional value and service. That’s why we offer a Price Beat Guarantee — if you find a lower advertised price on an identical product, we’ll beat it.
Additionally, our Satisfaction Guarantee ensures that if you encounter any issues with your order, our team will work diligently to resolve them, ensuring your complete satisfaction with your purchase.
Our customers trust us for:
• ISO 9001 certified quality standards
• Fast nationwide shipping
• Friendly, responsive support
• Hassle-free replacements or credits when things go wrong
Shop with confidence — we’ve got your packaging needs covered.
Contact info
Unit 1, 9 Independent Way, 3023, Ravenhall, Australia
- 1300 234 235
- sales@pacificpackaging.com.au
- pacificpackaging.com.au
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products & very fast delivery
Great products & very fast delivery. Thank you so much!
25 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Jai!
We’re delighted to hear you were happy with both our products and the fast delivery. Providing quality packaging solutions backed by quick, reliable service is what we strive for every day. Thank you for your kind words and for choosing Pacific Packaging Australia. We truly appreciate your support and look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Robert!
We’re pleased to hear you were happy with our competitive pricing and the quick delivery. We work hard to provide great value alongside fast, reliable service, so it’s wonderful to know we met your expectations. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
The quality of this product is really…
The quality of this product is really good and shipping is really quick ordered 1 day and arrive 2 days later
24 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Kevin!
We’re delighted to hear you were impressed with both the quality of the product and the speed of delivery. Receiving your order just two days after placing it is exactly the level of service we strive to provide. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Richard!
We’re delighted to hear you were very happy with both the prompt delivery and the service you received. Providing fast, reliable service and ensuring our customers have a great experience is something we take great pride in. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Mathew!
We’re delighted to hear you were happy with the fast shipping, tracking updates, and the quality of our products. We know how important it is to receive orders quickly and stay informed throughout the delivery process, so it’s great to know we delivered on both. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Have bought from them before and as…
Have bought from them before and as always; great service, easy to deal and a great product.
10 June 2026
Reply from Pacific Packaging Australia
Hi Colin, glad to hear you're happy with our bags. It's a pleasure to provide you with great service. Thanks for your very kind review.
Reply from Pacific Packaging Australia
Thank you for your review, Kate!
We’re delighted to hear you found the ordering process simple and that your order arrived quickly. Providing an easy online shopping experience combined with fast, reliable delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Steve!
We’re delighted to hear you were happy with both our products and the service you received. Providing quality packaging solutions backed by reliable customer service is what we strive for every day. We truly appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Thank you for your review, Jay!
We’re delighted to hear you found the ordering process easy and were happy with the quick delivery. Providing a smooth customer experience from checkout through to delivery is something we work hard to achieve. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Time it takes to deliver
11 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, John!
We’re delighted to hear you were impressed with the delivery time. We understand how important it is to receive orders promptly, and our team works hard to dispatch orders as quickly as possible. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Hi Justin, thanks for your feedback and kind review. It's great to hear how satisfied you are with the bags. Thanks again.
Reply from Pacific Packaging Australia
Hi Russell, great to hear your experience with us was easy and fuss free. Thanks for your feedback and kind review.
Reply from Pacific Packaging Australia
Hi Josh, glad to hear you're happy with your firewood bags. Also glad to hear your items were delivered quickly. Thanks for your kind review.
Pricing and stock availability
1 June 2026
Reply from Pacific Packaging Australia
Hi Shankkar, thanks for your feedback and kind review. We hope you're happy with your items.
Great quality planter growbags, very strong.
The order process very smooth and quick delivery to NSW.
4 June 2026
Reply from Pacific Packaging Australia
Thank you for your review, Ian!
We’re delighted to hear you found the planter grow bags to be strong and of great quality. It’s also wonderful to know the ordering process was smooth and that your order arrived quickly in NSW. Providing durable products backed by efficient service is exactly what we strive for. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
Reply from Pacific Packaging Australia
Hi Ted, thanks for your kind review. Glad to hear your items were delivered as promised.
Reply from Pacific Packaging Australia
Thank you for your review, Ted!
We’re pleased to hear your order was delivered as promised. Providing reliable service and meeting our delivery commitments is something we take great pride in. We appreciate your support and thank you for choosing Pacific Packaging Australia. We look forward to serving you again in the future.
At the moment I have not received my…
At the moment I have not received my order. Transport a major problem. I have had to stand down my workers not very happy. Big money loss.
5 June 2026
Reply from Pacific Packaging Australia
Hi Roger, thanks for your feedback and review. I believe the issue with delivery was due to an incomplete shipping address provided by you when the order was placed. Hence the delay inn delivery. This was eventually rectified and the carrier notified. For future orders, please ensure the full and correct address is entered so as to avoid any issues arising. Glad to see you eventually received your order albeit a few days late. Again, if there are any issues going forward, please do not hesitate to contact us as we'll be most happy to help.
Reply from Pacific Packaging Australia
Thank you Ryan for your positive feedback much appreciated
Super Quick Delivery
Ordered some grain bags online for delivery to Broome and got them within 5 days.
2 June 2026
Reply from Pacific Packaging Australia
Thank you Graham for your positive feedback much appreciated
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.