Packing Solution Reviews 168

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently praise the high quality of the boxes and the efficiency of the delivery service, often noting that items arrived on time or even earlier than expected. Many appreciate the constant updates throughout the order process and the helpfulness of the staff in ensuring timely deliveries. However, some people were dissatisfied with the delivery service, particularly regarding "next day delivery" claims, which occasionally resulted in significant delays. There were also instances where product descriptions were considered misleading, with some boxes not meeting expected quality or strength, leading to issues like collapsing under weight or arriving damaged.

What people talk about most

Delivery service

Users describe ambiguous interactions with delivery services. While some customers experienced quick and... See more

Quality

Clients share positive opinions on quality, with many praising the good quality of boxes and the option to... See more

Product

People report ambiguous experiences with product quality. Some consumers praise the good quality boxes,... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised the ease of ordering, timely... See more

Based on these reviews

Rated 4 out of 5 stars

All arrived as ordered a couple of days after ordering. Good quality at a good price. Would have been 5 stars of the wardrobe box hadn't been folding in two as it's now got a point of weakness and... See more

Rated 4 out of 5 stars

No complaints about the product but I paid for next day delivery on Thursday early afternoon and did not receive it until Monday

Rated 5 out of 5 stars

Easy to contact. Everything needed for packing up house contents pria to move. Fast delivery

Rated 5 out of 5 stars

Very high box quality; Timely delivery even earlier than expected; great packaging; constant updates during all phases of the order.


Company details

  1. #39 of 39 best companies in Packaging Supply Shop
  2. #27 of 27 best companies in Packaging
  3. #37 of 40 best companies in Shop

Written by the company

Packing Solution specialises in the highest quality and affordable Cardboard boxes, bubble wrap and other house moving accessories. Based in Glastonbury, but with UK wide delivery, we offer all the packaging products you need to make your relocation or storage. All of our packing materials are sourced locally in the south west of England and we aim to be eco-friendly. If you have any questions or need any assistance, please contact us and we will respond to you as soon as possible. We welcome any volume enquiries, and will be able to offer you competitive prices.


Contact info

3.8

Great

TrustScore 4 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

2 packages ordered of packing boxes for…

2 packages ordered of packing boxes for next day delivery. The packages were handed over to UPS. Then disaster. UPS gave them to local company one week later who only delivered one package still awaiting second package 10 days after order was made. I will never again use yourselves or if I see other companies using UPS for delivery

5 February 2026
Rated 4 out of 5 stars

Prompt service and good value.

All arrived as ordered a couple of days after ordering. Good quality at a good price.

Would have been 5 stars of the wardrobe box hadn't been folding in two as it's now got a point of weakness and was tricky to pick up when filled. But I accept they're unwieldy items.

4 February 2026
Rated 1 out of 5 stars

Misleading ‘moving boxes’ – not fit for purpose

Ordered large single-walled boxes advertised as suitable for moving (Order No: 15622). In reality, they couldn’t even hold clothes (under 10kg) without collapsing.

Customer service later said these are “lightweight” boxes and not meant for moving — which raises the question: why sell them as moving boxes at all?

Misleading product description, poor quality, and a waste of money during an already stressful move. Very disappointing experience.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

I had paid 5.95 gbp extra for next day…

I had paid 5.95 gbp extra for next day delivery, as this was urgent for me, didnt receive next day , 2 days later they sent parcel through ups, i had mentioned i live in flat so please ring bell and wait for me but the ups driver just updated delivery failed. at this point when i tried calling them for 10-12 time most of the time no one picked and when 1 person picked 2 times just hang up on me . not goning to to use their services next time.
i had to deal with ups alone and collected parcel from their office. Disappointing experience

27 November 2025
Rated 5 out of 5 stars

It's a one-stop shopping experience for packing your worldly possessions!

If you're moving house, I would 100% recommend Packing Solutions. I like the fact that it's a one-stop shopping experience to get everything you need to pack up your worldly possessions! They do stock other 'packing solutions' too (pardon the pun), so worth taking a look. I particularly liked that you can purchase a 'bundle' of essential packing supplies based on the size of your property you need to pack up.

29 September 2025

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