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Phoenix Motorcycle Training - Chippenham Reviews 

19
TrustScore 4.5 out of 5

4.6

Frogwell, Allington Fields, SN14 0YZ Chippenham, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new... See more

Rated 5 out of 5 stars

Brilliant experience doing my DAS course with phoenix motorcycle training Chippenham, All the staff were spot on and made the course enjoyable throughout, I would definitely recommend coming here... See more

Rated 5 out of 5 stars

Excellent instructors both Rich and Sam. Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting the... See more

Rated 5 out of 5 stars

The instructor, Rich, was friendly, knowledgeable, informative and encouraging. The ride-out was extremely good as well, some nice scenery as well as covering many different situations. Other Phoeni... See more


Company details

  1. #1 of 3 best companies in Motorcycle Driving School
  2. #4 of 19 best companies in Motorbike dealer

Written by the company

Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques. Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you! When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.


Contact info

  • Frogwell, Allington Fields, SN14 0YZ, Chippenham, England, United Kingdom

  • 07733 000308
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Compulsory Basic Training (CBT)

CBT is where your motorcycling journey starts! Courses from £170

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.6

All reviews

(19)

1,037 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ideal for beginners, safe and supportive

Staff was great, spent good time teaching me the skills to learn for a first time. Encouraged me during challenging times and kept the group safe at all times. I would highly recommend for those new to riding a motorbike to come here to learn even its its out of the way. Worth travelling down.

1 July 2026
Rated 5 out of 5 stars

Excellent instructors both Rich and…

Excellent instructors both Rich and Sam.
Didn't feel uncomfortable all day. Clear instructions full of knowledge would recommend to anyone who is looking to start they're biking life with getting they're CBT in Chippenham

18 June 2026
Rated 5 out of 5 stars

Couldn't be better.

Perfect really, my CBT Instructor was really patient and explained everything to me even when he needed to repeat himself. Couldn't ask for anything more.

13 June 2026
Rated 5 out of 5 stars

Highly rated

Booking in was easy and staff are really polite and helpful and welcoming rich made me feel at ease and relaxed 100% recommend this company

11 June 2026
Rated 5 out of 5 stars

Phoenix Motorcycle Training Instructor - Rich

The instructor, Rich, was friendly, knowledgeable, informative and encouraging. The ride-out was extremely good as well, some nice scenery as well as covering many different situations.
Other Phoenix team members were also very friendly and chatty.
Overall and excellent experience.

10 June 2026
Rated 5 out of 5 stars

Brilliant training (especially for beginners)

I had a fantastic experience completing my CBT with Phoenix Motorcycle Training and would highly recommend them.

The instructor (Sam) was incredibly patient throughout the day, taking the time to make sure everyone was comfortable and progressing at their own pace. The instructions were always clear and easy to follow and whenever I got stuck or didn't fully understand something, the explanations were really helpful and never rushed.

A particular shout-out to Sam, who was brilliant during the training and on-road ride. Her calm approach, clear guidance and focus on safety gave me confidence and made the road ride an enjoyable and valuable learning experience and I had a lot to learn in one day. Definitely memorable!

What I particularly appreciated was that there was plenty of opportunity to assess, together with Sam, whether I was genuinely ready to move on to the next stage. There was no pressure and that focus on safety and readiness felt really important and that it was taken seriously.

Overall, it was such a good day and a great combination of professional/ supportive/ enjoyable and confidence-building from start to finish.

Thank you to Sam and the whole team at Phoenix Bike Training! P.S I bought a bike today... 😁

5 June 2026
Rated 5 out of 5 stars

Not something I usually do

Not something I usually do, but on this occasion I felt compelled to leave a review.
Everyone I came into contact with at Phoenix Motorcycle Training Chippenham, have been incredibly helpful from start to finish. From my very first phone call, where the whole process was clearly explained, to booking my DAS course for me, the service has been outstanding.
I would also like to make a special mention to my amazing instructor, Jason Sellars, who is an all round great guy. As someone who had never ridden a motorbike on the road before, Jason's clear explanations, guidance, and instructions instantly made me feel relaxed and comfortable. His passion and enthusiasm for motorcycling and road safety was clear to see throughout the three days I spent training with him and
I can't thank him enough🎺
I would highly recommend Phoenix Motorcycle Training Chippenham to anyone considering learning to ride or taking their DAS course.

2 June 2026
Rated 5 out of 5 stars

Brilliant experience doing my DAS…

Brilliant experience doing my DAS course with phoenix motorcycle training Chippenham,
All the staff were spot on and made the course enjoyable throughout,
I would definitely recommend coming here for all your motorcycle training from your cbt right up to your DAS (full bike license)

5 stars from me,
Well done guys keep up the top work !!!

16 May 2026
Rated 1 out of 5 stars

Very disappointed

Very disappointed . Instructor was very nice but on the end said that was a little missing small thing and not get through , waste of my money , of course offering more hours to buy building more confidence on the road other thing is was feeling like passing full license not a CBT .

23 February 2023
Unprompted review
Phoenix Motorcycle Training - Chippenham logo

Reply from Phoenix Motorcycle Training - Chippenham

First of all, many thanks for taking the time to review Phoenix. I am glad you felt the instructor was good and sorry it has taken you more time to reach a safe standard than 1 day. As discussed on the day, you made good progress in the training area and you went out on the road for the minimum of two hours. This is where your safety issues were discussed after you made some potentially dangerous mistakes in last half hour. The road ride was also extended to see if these could be rectified to a standard that we consider you can continue your learning unaccompanied, which, in the opinion of the instructor, would require some additional Highway Code knowledge before returning to complete another 2 hour road ride.

We need to be confident at at the end of the training, you are safe to continue your learning unaccompanied. We simply do not issue DL196 certificates if we feel that your safety is going to be compromised in any way. We look forward to you returning after some home study, to complete in the near future

Rated 5 out of 5 stars

Perfect Experience

I was the first person to be trained at their Reading location, and thanks to my instructor Jon it was a perfect experience! He was patient, encouraging and hilarious to train with. Passing my CBT worried me at first but with his help I felt reassured and confident. I’ve been driving for a bit now, confident on the road. I used Phoenix’s customer service a couple times and was also perfect throughout. All around great company to train with, will be coming back for more!
-Haydn

21 December 2022
Unprompted review

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